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Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
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4.5 out of 5 stars
stars
626 ratings625 reviews
  1. 5 stars77% (482)
  2. 4 stars11% (68)
  3. 3 stars2% (15)
  4. 2 stars2% (10)
  5. 1 star8% (51)

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Showing 81-90 of 625 reviews
Nov 2, 2025
Reviewer name: WVwildandwonderful
5 out of 5 stars
5 out of 5 stars review

Samsung repeat customer

[This review was collected as part of a promotion.] Switched from a Samsung front loader to top load with agitation. Love it! Clothes are coming out cleaner and fluffier. Easy to use, would buy it again. The capacity makes washing a queen comforter so much easier along with all of our couch blankets. The touch screen technology is easy to use and gives the washer a clean and smooth appearance.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Sep 22, 2026
Reviewer name: Love my Samsung
5 out of 5 stars
5 out of 5 stars review

Great features, phone compatibility, and control

I love this machine, it is quite amazing, it does an amazing job washing, and I love that I can control it from my Samsung phone or watch

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Jul 25, 2026
Reviewer name: Stang Lady
5 out of 5 stars
5 out of 5 stars review

Great Machine

[This review was collected as part of a promotion.] Replaced an older model of the same type. Live the capacity and quietness of the machine. Clothes always come out clean.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Aug 3, 2026
Reviewer name: Big Lizzy
5 out of 5 stars
5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] The washer is awesome I really like this watch because it has awesome features My clothes are cleaner

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Aug 6, 2026
Reviewer name: Neshad50
5 out of 5 stars
5 out of 5 stars review

Awesome Product

[This review was collected as part of a promotion.] This is such a amazing product one of the best I have ever owned very peaceful I would definitely recommend this product to everyone. Thanks.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Aug 3, 2026
Reviewer name: Mom3
5 out of 5 stars
5 out of 5 stars review

Capacity

[This review was collected as part of a promotion.] This washer has an amazing capacity cutting my laundry time significantly. It thoroughly washes the clothes even when full.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Jul 24, 2026
Reviewer name: CYNTHIA
1 out of 5 stars
1 out of 5 stars review

Unfortunately I ordered this early June. The delivery company rescheduled 3 times and they have had the product since June 17th. I had to buy somewhere local even though this was the best price. The delivery company is unreliable.

Helpful?1C1ASLO5L66913603563113
reply from Samsung

Hi CYNTHIA, We recognize the importance of a timely and seamless delivery process and appreciate you taking the time to share your feedback with us. Comments such as yours provide valuable insight and help us better understand our customers' expectations and identify opportunities for improvement. Should you need assistance in the future, please feel free to reach out. Meneleo Samsung Care‌

Aug 4, 2026
Reviewer name: Don m
5 out of 5 stars
5 out of 5 stars review

Great washing machine

[This review was collected as part of a promotion.] Incredible agitation and capacity is huge. It drains well and vibration is almost existent , the wash speed is fast.

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
Aug 12, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Worst washer ever

Making super loud sounds after two months , had 2 repairs done and even got worse. Worst washer ever!

Helpful?1C1ASLO5L66913603563113
reply from Samsung

Hi there, we appreciate you taking the time to share your experience with the washer. We'd like the opportunity to reconnect and review your service history to work toward a resolution. When you're ready, feel free to connect with us through any of the contact options below using the reference number 1152966290 for prompt assistance: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We're just a message or call away when you need us. Jeffrey Samsung Care

Apr 4, 2026
Reviewer name: Dregfan
1 out of 5 stars
1 out of 5 stars review

Worst washer I've ever owned

This washer will not stay balanced. No matter the size of the load. IT'S ALWAYS UNBALANCED. It will not do a proper cycle without unbalancing. Yes. It's plumb and level. I would give it zero stars

Review from Samsung US
Helpful?1C1ASLO5L66913603563113
reply from Samsung

Hi Dregfan, Thank you for taking the time to share your experience with your Samsung washer. Your feedback regarding everyday use and wash cycles is greatly appreciated and helps us better understand how customers interact with their appliances. To support optimal performance, the washer adjusts its spin speed based on how evenly the load is distributed. When balance needs improvement, the washer may slow or pause briefly to help protect the load and ensure effective results. This can sometimes lead to longer cycle times or clothes retaining more moisture. Simple steps like redistributing the load can help promote a smoother, more efficient spin. For more detailed guidance, you may find the following resource helpful: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Please keep this reference number for your records: 1152341862. Should you need further assistance, you may reach us through the following channels: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung values your business. Glaiza Samsung Care