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Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
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4.5 out of 5 stars
stars575 ratings574 reviews
  1. 5 stars78% (446)
  2. 4 stars11% (62)
  3. 3 stars2% (11)
  4. 2 stars2% (10)
  5. 1 star8% (46)

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Showing 571-574 of 574 reviews
Dec 16, 2023
Nancy mikahil
1 out of 5 stars review

Don’t buy it don’t waste your money please

Don’t buy it very bad don’t waste your money please

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
reply from Samsung Care

We want to learn more about what transpires with your Samsung washer, Nancy Mikahil. We suggest contacting us via the options below to speak with a live representative to better assist you. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Feb 2, 2025
Meldy
1 out of 5 stars review

Awful

Had it for 1yr, nothing but problems. Has a mind of its own. Constantly off balance

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
reply from SEA CARE

Good day, We understand the difficulty you are experiencing with the washer's unbalanced performance. Let's get this taken care of, Meldy. We highly recommend performing the troubleshooting steps from the link below to rectify the unbalanced performance of the washer. There are hyperlinks included; kindly visit them. Samsung washing machine spins poorly: https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148320250, to help our team pull up your information. Have a great day! ^Chrystel

Sep 30, 2024
Cmoe
5 out of 5 stars review

Great product

Bought 2 months ago and this thing cleans my dishes so well and is so quiet!

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Feb 5, 2025
Have nothing clean
1 out of 5 stars review

Lemon

My washer quit working after 18 months. Needs new ? Circuit board. I am told this can’t be done.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
reply from SEA Care

Hi there, We recognize that the circuit board on your washer has caused you frustration. Our goal is to help you. Should you wish to purchase a compatible replacement for your washer's circuit board, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. We would be happy to talk with you if you need further assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148343660) to help our team pull up your information when you message us. Thank you. -Kimberly