reply from SEA Care
Hi there,
We recognize that the circuit board on your washer has caused you frustration. Our goal is to help you.
Should you wish to purchase a compatible replacement for your washer's circuit board, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
We would be happy to talk with you if you need further assistance. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148343660) to help our team pull up your information when you message us.
Thank you.
-Kimberly