Skip to Main Content
Sams Club
Sams Club
Customer reviews for Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash for
Samsung 5.5 cu. ft. Top Load Washer w/ Super Speed Wash
Back to item details
4.5 out of 5 stars
stars555 ratings554 reviews
  1. 5 stars77% (429)
  2. 4 stars11% (61)
  3. 3 stars2% (9)
  4. 2 stars2% (10)
  5. 1 star8% (46)

Member photos

  • +282 images
Sort by |
Showing 111-120 of 554 reviews
Sep 16, 2025
DomesticCoordinator
5 out of 5 stars review

Absolutely love this washer!

[This review was collected as part of a promotion.] The technology in this washer is fantastic. Our clothes come out cleaner, the extra large size allows us to wash king size comforters with ease… no more making a special trip to the laundromat!

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Sep 7, 2025
NaeBae
5 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] Beautiful set that was super easy to install, use and leaves my laundry smelling so good… as well as my house.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Jan 30, 2026
LF3
2 out of 5 stars review

***Buyer beware ***

This is the first washer I have purchased with an open tub. I’m not sure if that’s why it constantly goes off balance. You have to stop the machine and restart it. Which then resets the time. When it is on the spin cycle, it starts at 15 minutes. It actually takes 3 1/2 minutes to start to spin. If the machine goes off balance and you stop it to rearrange the sopping wet articles once you restart it sets back to 15. There are also issues with the fill process. There are times it does not feel enough to cover the items in the wash. Then there are times when it overfills. I always said it on the same cycle of quick wash which takes 34 minutes. There are times I have to shut the cycle off completely and just put it on spin. This will be the last Samsung purchase I make. I even purchased the extended warranty through Sams Club, which is Allstate. In order to get a repair person they come from two hours away and that can take an act of Congress. I am done with Samsung products.

Helpful?3J1FDKWCFLO513603563113
reply from Samsung

Hi Lori, <br /><br />We hear how exhausting this experience has been, especially when a washer is meant to make life easier, not demand constant stopping, restarting, and babysitting. Let us help. <br /><br />I have shared a Samsung link below to help with your experience with it being consistently unbalanced. The link has five checkpoints, with each checkpoint guiding you through steps. You may skip the third checkpoint as it applies to front-load washers. The links within the page can be used to explore additional support options if needed.<br /><br />Samsung washing machine spins poorly:<br />https://www.samsung.com/us/support/troubleshoot/TSG10003485/<br /><br />The Samsung link below focuses on water fill concerns. The steps therein also address overfilling. The link has hyperlinks that can be visited for additional help, as well as an embedded video that we recommend watching in full. <br /><br />Samsung washing machine water fill issues:<br />https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water<br /><br />Should you need more assistance, please feel free to get back to us via the following options:<br /><br />1. Facebook Messenger: http://m.me/samsungsupport<br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513<br />3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us<br />4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)<br /><br />When you message us, please provide us with this reference number 1151969739 to help our team pull up your information.<br /><br />Leo

Jun 4, 2025
Big boss
5 out of 5 stars review

Load capacity

[This review was collected as part of a promotion.] Helps with the heavy loads and also the speed thanks

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Sep 14, 2025
Crisotpi
5 out of 5 stars review

Samsung extra capacity washer

[This review was collected as part of a promotion.] Great washer, perfect capacity for a family of 4, recommended

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Aug 26, 2025
Linda sol
5 out of 5 stars review

Great machine

[This review was collected as part of a promotion.] Great washer, cleans great . Extra large capacity saves on water

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Jul 15, 2025
Jessy
4 out of 5 stars review

Good

[This review was collected as part of a promotion.] Wish it would put more water in the least other than that we like it

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Jun 3, 2025
Gigi
5 out of 5 stars review

A puppy and two teenage boys

[This review was collected as part of a promotion.] Works better than my other no issues found thus far. Would recommend.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Jul 12, 2025
Soni
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Very good service 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113
Aug 27, 2025
Things go right
5 out of 5 stars review

Love the features

[This review was collected as part of a promotion.] Features are easy to work. Quiet and washes well. Love the see thru lid.

Review from Samsung US
Helpful?3J1FDKWCFLO513603563113