Hello, Thank you for sharing your feedback with us. We're delighted to hear that you're enjoying the fridge and its features. However, we're sorry to learn about the issue with the finish on the front. Your satisfaction is important to us, and we'll use your feedback to improve our products. If you have any further concerns or need assistance, please feel free to reach out on our Facebook or Twitter via @LGUSSupport. We appreciate your input! -Ken

Hi Sue, thank you for sharing your experience with your 30 cu. ft. Smart Standard‑Depth MAX 4‑Door French Door Refrigerator with Full‑Convert Drawer LF30S8210S. We understand how valuable flexible storage can be, and it’s great to hear the Full‑Convert Drawer is giving you the extra freezer space you were looking for. That feature is designed to adapt to your needs, and it’s wonderful to know it’s making a difference in your kitchen. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Hello, Ange. We appreciate you sharing your experience and rating regarding your LG Refrigerator, model LF30S8210S. We recognize your experience with the cooling performance and the heavy ice buildup inside your unit. Please make sure that food items inside are not blocking the air vents, which can restrict proper airflow and trigger cooling issues. For a comprehensive walkthrough on addressing and preventing frost accumulation, please refer to our support guide at https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-ice-buildup-in-an-lg-refrigerator--20153121269970?srsltid=AfmBOoqj35_1GvjePJnRJ3A--Pukt44ga7qIenNAP9hwy5GWS901NK7Z. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hi. Thanks for sharing your thoughts about your LG refrigerator! Loved reading your six‑month check‑in — it sounds like your refrigerator has been a real upgrade from your previous unit. The quiet performance, quick ice production, roomy storage, self‑closing doors, and that super‑useful middle pantry door all paint a great picture of how well it’s fitting into your daily routine. And you even tackled the filter changes like a pro. Your note about the air filter not being pre‑installed is helpful feedback, and we’re glad the replacement process went smoothly once you had it in hand. Here’s to many more years of great service from your fridge. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James