Sams Club description for the 8" hybrid twin mattress clearly provides that the mattress included a frame. Pictures show a frame.The mattress does NOT include a frame despite the description. It is only a mattress. Sam's acknowledged that there should be a frame and said it would send one. It only sent another mattress. Now, I have two mattresses and no frame. No offer to help, no offer to come pick up extra, no help with frame, told to call Zinus. And then, Daniela just hung up the chat and said she was releasing the chat to help the next member. Did not arrange a pick up, refund, or anything. Gave no further directions. Very abrupt. So now, will have to drive a mattress hours to return. Bad business.

This was purchased for my college aged daughter. I brought it to her on a Friday and by Monday she was calling to say it was not a good sleep experience. She has suffered with fractures of her spine as a child and needs a comfortable mattress. Unfortunately, this was not the mattress for her. Returned it to the Sam's Club near her college and purchased a different mattress at that same club. The second mattress was perfect for her. The return process was easy and would consider ordering online again, just not a mattress that we couldn't try out beforehand.

We decided to purchase this mattress for our 2 year old who was transitioning from his crib mattress to a big boy bed. At only 8" it is the perfect height for being kept on the floor until we decide on a bed frame. What really impressed me was the speed and ease of delivery. We ordered on Sunday afternoon and it arrive on Tuesday afternoon. For $25 shipping we received a full size mattress. And how it was packaged was just phenomenal. We took it out of the box and let it expand and air out over night and it was ready to go the next morning. I am hoping we continue to remain happy with this bed.

The Mattress is great, it is a little stiffer than I imagined it to be from what I read about it, but I love it. This one was for my son but the next one will be for me and I will put down the extra dollars for the 13" I-coil. For my son I'm looking for a mattress topper but the value was great and the quality of the product is awesome. This is how mattress shopping should be.

Do not buy this mattress unless you like the feeling of sleeping an a concrete floor.

Very comfortable mattress with no memory foam.

This mattress is hard as a rock and uncomfortable

I love my mattress. It is so comfortable and the price you can’t beat.

Bought 1 xl twin and 1 twin for daybed and it fits perfectly, nice and firm .

Super comfortable, quite firm which is exactly what I was hoping for. I’m very happy with my purchase & value.