My cousin is a new college student with Howard University. This was a much needed graduation gift & she loves it, period!

I bought this mattress because I wanted a hard bed. It's not hard. It's not soft. That's why I like it.

not a good mattress.. middle section is o.k. both ends head & foot are left to be desired. should have known you get what you pay for.

I bought a mattress from Sams awhile ago and when I purchased this one recently, I thought it was the same mattress. Turns out that it's not. The quality isn't as good as the first mattress but I will keep it since its temporary.

The mattress is really good, it is neither too soft and nor too hard, takes atleast a day to regain the size but it is reallg good, do buy if you are looking for a combination of soft/Firm mattress

Ordered this mattress for my toddler’s full size bed! And it was perfect. It is a bit on the firm side but that is great for her. She loves her BIG girl bed. The mattress came in a box and once opened it gained its shape very quickly. It has been about a year since the purchase and there are no regrets. This mattress is durable.

Sams Club description for the 8" hybrid twin mattress clearly provides that the mattress included a frame. Pictures show a frame.The mattress does NOT include a frame despite the description. It is only a mattress. Sam's acknowledged that there should be a frame and said it would send one. It only sent another mattress. Now, I have two mattresses and no frame. No offer to help, no offer to come pick up extra, no help with frame, told to call Zinus. And then, Daniela just hung up the chat and said she was releasing the chat to help the next member. Did not arrange a pick up, refund, or anything. Gave no further directions. Very abrupt. So now, will have to drive a mattress hours to return. Bad business.

The only reason I didn't put this as excellent is because I haven't had it that long. Love it! Comfortable in its firmness. Sturdy, has the coils inside(not wire), not just a topper but a mattress! Only thing, no handles to grab. Bulky but one person can handle it if they have to. Loved the way it's packaged! Like it's vacuum sealed and poufs out when you release the packaging. Good thing it was so well packed too..FedEX shipping did about everything but shred the box!

This bed is extremely firm. In the description it says it comes with a base or box spring; it does not. I called Sam's and was told I could replace the order and it would come with a box spring and they would pick up the mattress I recieved. I did not get a box spring, just another mattress. I can't imagine what they paid to have it picked up by a third party. They are wasting money and have an inaccurate description. I love Sams, but I'm unsure if I can trust the item description online.

Arrived much faster than expected. Packing technology is amazing. Drawback is the wait for the mattress to expand. Initially I felt the mattress was too soft and not so firm but over a period of 2-3 weeks the firmness increased. Will be keeping it. The 13 inch would also have been a good choice but the more the height, more will be weight to manage every time I move.