Customer reviews for Samsung Top Control Dishwasher w/ Stormwash+ forMember photos
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great features but cheap plastic.
extremely disappointed in my Samsung linear dishwasher. I am on my second one because your control panel box keeps breaking and causes my dishwasher to have no power. I called to ask if that part was revised and of course no one knew. Now what Samsung? the part is not breaking because of misuse. i use it normal and my repair man said how its cheap plastic. i own all Samsung appliances expect my range. revise your parts. also fix your products if you are going to sell warranty's ..that's not professional.
Hi mindy, We know how much you rely on your dishwasher day to day, so it really means a lot that you took the time to share what’s been going on with the control panel, service, and overall support. We’d love to connect with you directly so we can take a closer look at the service history and walk through the options available. You can reach us through any of the channels below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152589684 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care
Great Machine
[This review was collected as part of a promotion.] The Machine is amazing blows my last machine out the water (literally!) The clean is unmatched squeaky-clean dishes every time. I waited a few weeks so I could give a fair and honest review, and I must say I am impressed. I love all things smart, so this fits right into my smart home. I also have al Samsung devices and appliances its great seeing everything working on my phones Smart Things App. Its super quiet as well, which really helps in my open living space. and it holds all my dishes with ease as it has multiple load options. This is by far the best Dishwasher I have ever owned.
Overall excellence
[This review was collected as part of a promotion.] Love my samsung dishwasher. It's very quiet, user friendly, washes and dries dishes so well. Love the extra utensils shelf. Not having enough space in the utensils bucket has always been an issue with every dishwasher I have ever owned. The ability to move a rack higher or lower to accommodate taller dishes is a plus. Connecting to wifi was very easy through the app and the Jets clean dishes every time. I never have to rehash anything.
Loving The Features, Can't Go Wrong With Samsung
Love it so far! Bought this one to replace my previous Samsung Dishwasher and love the features! I especially love the top rack and the ability to adjust the upper rack.
Great value
[This review was collected as part of a promotion.] Elegant look, large capacity, efficient, and ultra quiet. It is connected to the wifi and it alerts us when it is done. Did have an issue but it was within the warranty period so Samsung sent someone out and got it fixed. No problems after that.
WARNING!!
This WARNING applies to any large appliance on the Sams Club site. Sams Club does not deliver or install this product (as it appears in the description). The vendors lie to Sams and in turn Sams lies to the customers. I ordered this dishwasher on 4/8/26 and it was delivered late on 4/27/26. Today on 5/16/26 it is still sitting in my living room. The guys that delivered it didn't know how to install the product or remove the current working dishwasher that we had. The delivery team broke my working Kitchen Aid dishwasher by pulling on the door to try and remove it. The door won't close now because it's bent. They neglected to unscrew it from the tabs holding it in place. So, I called Sams Club and they apologized and said they would get someone out to install it right away. That was on 4/27/26!! Today is 5/16/26!! They also filed a claim for the property damage. But, that's all they do...file a claim. Nothing has been done for 3 weeks. Its all third party vendors and insurance companies. Sams has no control over the situation and they are totally at the mercy of these third party companies. So, if you think you are getting quality service from Sams like in the club...your are NOT!! The sad part is that my wife has been washing dishes now by hand for 3 weeks! I asked Sams club how they valued the time of a homemaker. They just respond with...you will be compensated appropriately. Which so far is zero. So, I guess they value homemakers at zero!
Hi Chris,<br /><br />We hear you when experiences like this are shared, and we can see how much time and effort you’ve put into following up after the delivery and installation.<br /><br />Since delivery and installation were arranged through Sam’s Club, their team can best assist with reviewing the situation and next steps. You can reach them at 1‑888‑746‑7726.<br /><br />We appreciate your feedback.<br /><br />Meneleo<br />Samsung Care
DO NOT BUY THIS DISHWASHER AND NOT FROM SAM'S CLUB
Pros: Quiet. Third Rack. Looks Nice. Great Features. Cons: Does not dry anything. AT ALL. If you think it will dry overnight. Think again. It also pools water at the front of the dishwasher door. WARNING: Sam's uses RXO for installation. LISTEN TO THE REVIEWS. They are terrible. 1st time they delivered the dishwasher, they claimed that my hardware was too short and I had a leak. Paid an electrician and plumber, the guy found no issues. Told me they didn't want to install it, and I confirmed with RXO that the team was running late for a job. 2nd team came out to install, and they installed to dishwasher crooked. It is literally jutting out 1.5 inches on one side. Please see photos. Maybe this is why it is pooling water. These guys do not know how to install dishwashers. Do NOT trust RXO unless you want to be buying another dishwasher in the short-term.
Hello KG,<br /><br />We appreciate you giving us a chance to review your experience, as noting what worked well alongside other details helps keep important information on our radar.<br /><br />Drying results can depend on cycle selection, rinse aid use, and how condensation‑drying performs with different item types.<br /><br />This guide covers steps for improving dishwasher drying performance. <br />https://www.samsung.com/us/support/troubleshoot/TSG10007201/<br /><br />Water pooling near the door and an uneven door fit are commonly linked to installation leveling and alignment.<br /><br />This resource explains how proper leveling supports drainage and door sealing. <br />https://www.samsung.com/us/support/answer/ANS10004783/<br /><br />Since delivery and installation were handled through Sam’s Club and their installer, they’re the right team to address installation concerns like leveling and fit. Sam’s Club can be reached at 1‑888‑746‑7726.<br /><br />If you ever need to reach out to Samsung, please include this reference number (1152450200). This will help our team quickly pull up your details.<br /><br />Pope <br />Samsung Care
Breaks
Dishwasher itself is not bad but we are having to replace out circuit board after a year and a half. They sent the wrong part to our repairman and we have now waited almost two months for a repair. Our screen on our fridge went out at 13 mos. My previous Samsung products had serious issues early too, but I thought maybe they would be better now. We will never buy Samsung again and I warn everyone I know.
Hello AshT, We can see why long-term dependability and consistent support play an important role when choosing and continuing to use our appliances. When a repair involves part availability or coordination with a service technician, timelines can sometimes be affected by ordering accuracy or shipping constraints. Reviewing the full case allows us to check for any updates, confirm the correct parts are in process, and ensure everything is aligned for completion. Please keep this reference number for your records: 1152552191. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care
Not worth it!
I wouldn't know how this dishwasher works since the RXO company, the one that Sam'sClub uses to deliver and install appliances, has installed the dishwasher yet. It has been over a week without a dishwasher. I have called the company 3 times to set up a date to install...each time the person tells me they have put in a "special work order" and a note that says "ASAP". And yet, nothing...the install team from RXO has yet to even contact me. I don't think I would buy another appliance from Sam's Club as long as they use RXO to deliver and install...this is one of the most disorganized companies I have dealt with in my life. Why they can't have delivery and install done at the same time or at least have those departments of their company on the same page is bewildering to me. Sam's Club might just lose me as a member after being with them since 1998. Ridiculous!
Hello JEFF,<br /><br />Your thoughts on your Samsung dishwasher and the delivery and installation timeline gives us a better context.<br /><br />To help move things along, Sam’s Club manages appliance delivery and installation through their service partners, so their Member Services team can provide the most up‑to‑date scheduling details and coordinate the installation directly. Connecting with them at 1‑888‑746‑7726 is often the quickest way to get clarity on timing and next steps.<br /><br />If you ever need to reach out to Samsung, please include this reference number: 1152363820. <br /><br />Samsung truly values your business.<br /><br />Nicole <br />Samsung Care
Love it!
[This review was collected as part of a promotion.] We are so happy with this samsung dishwasher. The wifi features are very cool. I love that it notifies me when it's done. I was shocked at how quiet it is a well. Literally had no idea that my previous machines were so loud until I have this one. Another thing that's really cool about it is the top rack for utensils. I hated dealing with baskets and bending over to connect all the forks and spoons. The top rack really makes it easy and efficient to lay out any kind of utensils. Overall I would highly recommend!