Customer reviews for Samsung Top Control Dishwasher w/ Stormwash+ forMember photos









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8.5/10 Great so far.
Got this during a sale $575 (included install). That price cannot be beat. Unit itself is RICKDICULOUSLY quiet. Almost too quiet. First time I ran it, I wasn't sure it was even running. Controls are somewhat non-intuitive (you have to click a power button with little feedback, then select a cycle, then click Run, then close it and it waits a few seconds before it starts.) That's different from every other dishwasher I've used (which had a handle lock on it.) Anyway ... how does it work? I thoroughly clean dishes of debris BEFORE I put them in to keep the washer in good running order, so keep that in mind. As few food particles go into it. I don't do heavily greased up pots and pans in it ... just dishes, glasses, silverware, etc. Works great for this. I use the cheapest Sams dishwasher pods and some Jet Dry stuff. Machine pops open once the drying cycle completes so you know it's done because otherwise, it's so quiet you'd never know.
Quiet, reliable, and cleans perfectly
[This review was collected as part of a promotion.] This dishwasher has been a fantastic addition to our kitchen. It's so quiet that we barely even notice it's running, which is amazing for an open living room layout. The adjustable racks make it easy to fit larger pots and pans, and the cycles are straightforward and efficient. Best of all, no pre-rinsing needed—dishes come out spotless and completely dry. Definitely worth the investment!
Great Machine
[This review was collected as part of a promotion.] The Machine is amazing blows my last machine out the water (literally!) The clean is unmatched squeaky-clean dishes every time. I waited a few weeks so I could give a fair and honest review, and I must say I am impressed. I love all things smart, so this fits right into my smart home. I also have al Samsung devices and appliances its great seeing everything working on my phones Smart Things App. Its super quiet as well, which really helps in my open living space. and it holds all my dishes with ease as it has multiple load options. This is by far the best Dishwasher I have ever owned.
Overall excellence
[This review was collected as part of a promotion.] Love my samsung dishwasher. It's very quiet, user friendly, washes and dries dishes so well. Love the extra utensils shelf. Not having enough space in the utensils bucket has always been an issue with every dishwasher I have ever owned. The ability to move a rack higher or lower to accommodate taller dishes is a plus. Connecting to wifi was very easy through the app and the Jets clean dishes every time. I never have to rehash anything.
Works great but some issues
[This review was collected as part of a promotion.] I like how this works, the delay settings and the ability to change up what you are washing and how long. There is no noise and my dishes get clean for the most part. I do notice if I do not rinse a dish and leave it in the dishwasher for longer then 5 day, the dishwasher will stink and then I find mildew.
Great product except no clean indicator
Our only complaint is the lack of a clean indicator light that so many other dishwashers have. When the cycle completes, it beeps and opens, which is awesome, but how do you know it is clean? Other dishwashers have a very helpful light that goes out after you empty the dishwasher and close the door. Did your design team assumed that someone is standing there and sees it happen, is the same person who started the cycle (not valid in a large household) and does not wait for it to cool before putting things away and has perfect memory? This is a huge miss for Samsung, very disappointed. We are now taping a "clean" sign on the door handle when we start a load and remove it when we finish emptying it. This works but is not a good consumer experience when an industry standard was seemingly just not included for some reason. Otherwise, great product so far!
Incorrect Specs
My old Samsung dishwasher died so we replaced with this one. The washer itself is great so far. My disappointment is in the fact that in the specs I read, It said the bottom rack had folding tines but in fact does not. My old one did and that was the selling point on why I picked this one. I'm surprised Samsung would not deliver what was in the specs.
Sam's will not install hardwired.
do not purchase a dishwasher from Sam's club if your current dishwasher is hardwired, and expecting them to install it. they WILL NOT INSTALL IT. I was under the assumption that I would get the delivery, then a third party would come to install the dishwasher, because it's a complex install. maybe I missed the fine print that says they will not install a hardwired dishwasher. so if your current dishwa5 is plugged in, by all means use Sam's. since they won't install I'm returning this and going elsewhere.
Dear Valued Sam's Club Client, <br /> <br />To better assist you with the installation process you experienced, please contact our Sam's Club Customer Service Department at 1-800-749-5367. Their hours of operation are listed below:<br /><br />Phone Hours:<br /><br />Monday–Friday: 8:00 AM – 11:00 PM<br />Saturday: 9:00 AM – 9:00 PM<br />Sunday: 12:00 PM – 7:00 PM<br /><br />They can promptly address your specific concern or connect you with your local store.<br /> <br />Leo
I Do Not Recommend buying from Sams Club!
⭐ 1 Star I purchased a Samsung dishwasher from Sam's Club because it was advertised with white-glove delivery and professional installation. Unfortunately, the experience was a complete disaster from start to finish. The delivery and installation were handled by RXO, and they failed three separate times to complete the job. On the first scheduled delivery, I waited through the entire 4-hour delivery window only to be told at the very end that the installers didn't have the tools needed to perform the installation. On the second attempt, the delivery person called me after the delivery window had already passed and said he couldn't install the dishwasher at all, but was willing to simply drop it off. I refused because it was obvious that if I accepted delivery, I would be stuck trying to get someone to install it later. For the third scheduled appointment, the delivery was simply canceled with no explanation whatsoever. After wasting hours waiting for deliveries and dealing with repeated failures, I canceled the order. To make matters worse, more than a week later Sam's Club still had not processed my refund, forcing me to file a dispute with my credit card company. If you're purchasing an appliance that requires installation, be aware that the advertised white-glove service may not be what you actually receive. My experience was frustrating, time-consuming, and completely unacceptable.
Hello Robynn,<br /><br />We hear you, and your thoughts on your Samsung dishwasher really reflect how important it is for everything from delivery to installation to feel smooth, timely, and easy right from the beginning.<br /><br />Your experience brings attention to how delivery timing and setup coordination can shape the overall purchase, especially when everything is expected to arrive and be installed seamlessly. Delays, missed appointments, and lack of updates can easily take away from the convenience customers look forward to when selecting a service that includes installation.<br /><br />Samsung values your business.<br /> <br />Rachel <br />Samsung Care
My one star rating is not for the dishwasher itself or Sam's club. It has to do with the installation and service after. it was installed 2" out of level and 2" sticking out past the counter. No anchor brackets only wedge to the top of the counter top no buttons in the side. I complained to Sam's and the lady was very nice. She said she would contact the installers and get it done right. Which she did and kept me informed. it took 2 weeks they came, they looked at it and the gut says where are the parts. I don't have any parts. they call their people their people say I have to order parts from Samsung. I call Samsung lady says, parts will be sent, great right. Nope now Samsung wants to see the receipts. So I send a copy of the invoice from Sam's. I notified the lady from Sam's and she said she would try to expedite the parts order. While she does this Samsung says my invoice does not have the model %23 on it. so I contact Sam's again, the lady sends me the proper documents I send them in. Finally parts come in. I call RXO the delivery and installation folks for this area. Got the date of 29May for service. Well today is May 29th and guess what. Got an email. from them saying I need to call to reschedule service delayed. I let the lady from Sam's know that I am tired of waiting, to get this done right and I would take care of it myself. 2 months and still the thing is not right' So my advice to the people that live in the RXO service area which I believe is western Arkansas and eastern Oklahoma. Good luck their service is the worst I've every encountered and I'm 80 years old and no Karen.
Hello Gerald, <br /> <br />We’ve taken note of your review about your Samsung dishwasher and the details you shared about the setup and scheduling.<br /> <br />We can see how much effort went into bringing everything together and how much it matters for things to flow the way they should.<br /> <br />Samsung values your business.<br /> <br />Rachel <br />Samsung Care