Customer reviews for Samsung Top Control Dishwasher w/ Stormwash+ forMember photos









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Very quiet, great cleaning of dishes
[This review was collected as part of a promotion.] Dishwasher works very well and is extremely quiet,you don't even know it's running its that quiet. Dishes come out sparkling clean. Nice amount of cleaning options Jets are powerful and the door pops open to help dry dishes,don't have to worry about a heating element to dry and waste energy
Great Dishwasher
[This review was collected as part of a promotion.] The dishwasher worked flawlessly. It cleaned dishes well. The noise level is low. The door would open automatically at the end to make drying better. The smartthing app can help us to monitor the process.
Works great but some issues
[This review was collected as part of a promotion.] I like how this works, the delay settings and the ability to change up what you are washing and how long. There is no noise and my dishes get clean for the most part. I do notice if I do not rinse a dish and leave it in the dishwasher for longer then 5 day, the dishwasher will stink and then I find mildew.
Sam's will not install hardwired.
do not purchase a dishwasher from Sam's club if your current dishwasher is hardwired, and expecting them to install it. they WILL NOT INSTALL IT. I was under the assumption that I would get the delivery, then a third party would come to install the dishwasher, because it's a complex install. maybe I missed the fine print that says they will not install a hardwired dishwasher. so if your current dishwa5 is plugged in, by all means use Sam's. since they won't install I'm returning this and going elsewhere.
Dear Valued Sam's Club Client,  <br /> <br />To better assist you with the installation process you experienced, please contact our Sam's Club Customer Service Department at 1-800-749-5367. Their hours of operation are listed below:<br /><br />Phone Hours:<br /><br />Monday–Friday: 8:00 AM – 11:00 PM<br />Saturday: 9:00 AM – 9:00 PM<br />Sunday: 12:00 PM – 7:00 PM<br /><br />They can promptly address your specific concern or connect you with your local store.<br /> <br />Leo
DO NOT BUY THIS DISHWASHER AND NOT FROM SAM'S CLUB
Pros: Quiet. Third Rack. Looks Nice. Great Features. Cons: Does not dry anything. AT ALL. If you think it will dry overnight. Think again. It also pools water at the front of the dishwasher door. WARNING: Sam's uses RXO for installation. LISTEN TO THE REVIEWS. They are terrible. 1st time they delivered the dishwasher, they claimed that my hardware was too short and I had a leak. Paid an electrician and plumber, the guy found no issues. Told me they didn't want to install it, and I confirmed with RXO that the team was running late for a job. 2nd team came out to install, and they installed to dishwasher crooked. It is literally jutting out 1.5 inches on one side. Please see photos. Maybe this is why it is pooling water. These guys do not know how to install dishwashers. Do NOT trust RXO unless you want to be buying another dishwasher in the short-term.
Hello KG,<br /><br />We appreciate you giving us a chance to review your experience, as noting what worked well alongside other details helps keep important information on our radar.<br /><br />Drying results can depend on cycle selection, rinse aid use, and how condensation‑drying performs with different item types.<br /><br />This guide covers steps for improving dishwasher drying performance. <br />https://www.samsung.com/us/support/troubleshoot/TSG10007201/<br /><br />Water pooling near the door and an uneven door fit are commonly linked to installation leveling and alignment.<br /><br />This resource explains how proper leveling supports drainage and door sealing. <br />https://www.samsung.com/us/support/answer/ANS10004783/<br /><br />Since delivery and installation were handled through Sam’s Club and their installer, they’re the right team to address installation concerns like leveling and fit. Sam’s Club can be reached at 1‑888‑746‑7726.<br /><br />If you ever need to reach out to Samsung, please include this reference number (1152450200). This will help our team quickly pull up your details.<br /><br />Pope <br />Samsung Care
WARNING!!
This WARNING applies to any large appliance on the Sams Club site. Sams Club does not deliver or install this product (as it appears in the description). The vendors lie to Sams and in turn Sams lies to the customers. I ordered this dishwasher on 4/8/26 and it was delivered late on 4/27/26. Today on 5/16/26 it is still sitting in my living room. The guys that delivered it didn't know how to install the product or remove the current working dishwasher that we had. The delivery team broke my working Kitchen Aid dishwasher by pulling on the door to try and remove it. The door won't close now because it's bent. They neglected to unscrew it from the tabs holding it in place. So, I called Sams Club and they apologized and said they would get someone out to install it right away. That was on 4/27/26!! Today is 5/16/26!! They also filed a claim for the property damage. But, that's all they do...file a claim. Nothing has been done for 3 weeks. Its all third party vendors and insurance companies. Sams has no control over the situation and they are totally at the mercy of these third party companies. So, if you think you are getting quality service from Sams like in the club...your are NOT!! The sad part is that my wife has been washing dishes now by hand for 3 weeks! I asked Sams club how they valued the time of a homemaker. They just respond with...you will be compensated appropriately. Which so far is zero. So, I guess they value homemakers at zero!
Hi Chris,<br /><br />We hear you when experiences like this are shared, and we can see how much time and effort you’ve put into following up after the delivery and installation.<br /><br />Since delivery and installation were arranged through Sam’s Club, their team can best assist with reviewing the situation and next steps. You can reach them at 1‑888‑746‑7726.<br /><br />We appreciate your feedback.<br /><br />Meneleo<br />Samsung Care
Terrible delivery experience
I would love to just leave a review for this dishwasher, but our delivery experience was so awful I just need to warn potential buyers. RXO is the delivery company that Sam's uses to deliver to our area. Large appliances ALL include delivery, installation and haul away. RXO does not honor this. They claimed installation and haul away are not included, and said I need to purchase the installation kit because it's not included either. They just unloaded the dishwasher and left. I called Sam's. They apologized then scheduled the installation and haul away with guess who? RXO. Approximately a week later, they show up, walk straight to my kitchen sink, take a quick look at the connection and say they can't install because of a corroded valve. Claims it might break if he turns it on. The valve is absolutely not corroded and I had just turned said valve off 5 minutes before he arrived, because I'd just removed our old dishwasher. He also informed me that we would need to buy the installation kit (because he didn't have one), replace the valve and reschedule the appointment. Mind you, it's now been about 3 weeks since I ordered this dishwasher as it was originally supposed to be delivered before Thanksgiving. My husband was livid after hearing this guy say that he wasn't going to install it. He just said "Whatever, I'll do it myself". The guy then goes out to his truck, grabs the installation kit and hands it to us...the one he didn't have. These delivery guys at RXO are all lazy, incompetent liars with terrible work ethic. Definitely reflects badly on Sam's Club. I really hope we like the dishwasher, but I will never order an appliance again from Sam's Club. It would've been much simpler to just drive to Home Depot, purchase the dishwasher and then install it ourselves.
Hi REBECCA,<br /><br />To better address your delivery and installation experience, please contact our Sam's Club customer service department at 1-800-749-5367.<br /><br />Phone Hours:<br /><br />Mon-Fri 8:00 am - 11:00 pm,<br />Sat 9:00 am - 9:00 pm,<br />Sun 12:00 pm - 7:00 pm<br /><br />They can either answer your question or transfer you to your local store to answer your specific concern.<br /><br />-Kimberly
Got a code after 2 months
Had it for less than 2 months and got a code. Called Samsung and they sent someone out. They could not fix it as it was installed improperly. Now waiting on installer to call back to come fix the install so Samsung can fix the washer. Very disappointed and angry.
Hi GMo,<br /><br />This is not the experience we want you to have. Should you need any updates regarding your installation appointment, please feel free to get back to us via the following options:<br /><br />1. Facebook Messenger: http://m.me/samsungsupport<br />2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513<br />3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us<br />4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)<br /><br />Please provide us with this reference number (1151561123) when you message us so our team can retrieve your information.<br /><br />Thank you.<br /><br />-Kimberly
great features but cheap plastic.
extremely disappointed in my Samsung linear dishwasher. I am on my second one because your control panel box keeps breaking and causes my dishwasher to have no power. I called to ask if that part was revised and of course no one knew. Now what Samsung? the part is not breaking because of misuse. i use it normal and my repair man said how its cheap plastic. i own all Samsung appliances expect my range. revise your parts. also fix your products if you are going to sell warranty's ..that's not professional.
Hi mindy, We know how much you rely on your dishwasher day to day, so it really means a lot that you took the time to share what’s been going on with the control panel, service, and overall support. We’d love to connect with you directly so we can take a closer look at the service history and walk through the options available. You can reach us through any of the channels below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152589684 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care
Breaks
Dishwasher itself is not bad but we are having to replace out circuit board after a year and a half. They sent the wrong part to our repairman and we have now waited almost two months for a repair. Our screen on our fridge went out at 13 mos. My previous Samsung products had serious issues early too, but I thought maybe they would be better now. We will never buy Samsung again and I warn everyone I know.
Hello AshT, We can see why long-term dependability and consistent support play an important role when choosing and continuing to use our appliances. When a repair involves part availability or coordination with a service technician, timelines can sometimes be affected by ordering accuracy or shipping constraints. Reviewing the full case allows us to check for any updates, confirm the correct parts are in process, and ensure everything is aligned for completion. Please keep this reference number for your records: 1152552191. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care

