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Customer reviews for JBL Tune 770NC Adaptive Over-Ear Wireless Bluetooth Headphones for
JBL Tune 770NC Adaptive Over-Ear Wireless Bluetooth Headphones
4.3 out of 5 stars
stars357 ratings245 reviews
  1. 5 stars69% (245)
  2. 4 stars14% (50)
  3. 3 stars7% (25)
  4. 2 stars4% (13)
  5. 1 star7% (24)

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Showing 231-240 of 245 reviews
Jul 31, 2025
Babs77
5 out of 5 stars review

Amazing Sound Quality!

Great sound and noise canceling. NC is not 100% but for the price it's well being expectation.

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Apr 22, 2025
PeppernTito
4 out of 5 stars review

Good Purchase

Really love the noise cancelling! Works super well! Holds charge for a good amount of time too. Little too soon to give it a 5, we’ll see with time but I’m happy to have these!

Review from jbl.com
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Feb 20, 2025
Regrets
1 out of 5 stars review

Don’t Buy Warning

I bought this product and it won’t charge. There are a ton of complaints online about this problem with no resolution from JBL. Recommendation is DO NOT BUY!

Review from jbl.com
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reply from Customer Support

We appreciate your feedback. We're here to help. If the power/battery light indicator is OFF 1. Power cycle by pressing and holding the power button for 30 seconds while the unit is not plugged into a power source, to see if the unit will unlock. 2. Use another charging cable AND power adapter rated 5V 1amp to see if the unit will charge. 3. While it's extremely uncommon, try to use another wall outlet to be certain that the issue is not with the outlet. 4. Sand and dirt can get into the product's charging port. Clean the charging port with compressed air. If the power/battery light indicator is ON 1. The charger may not be powerful enough to power the unit and charge the battery. Check the adapter and make sure that the rating is 5V 1amp or higher. 2. Resetting may fix the issue, much in the way rebooting a computer or phone fixes many problems. Note: RESET will wipe all previous settings and pairings, so it will be necessary to pair your unit with your devices again. To Reset 1. Turn the headphones on 2. Press and hold "Volume +" and "Volume -" for more than 5 seconds. The headphones will turn off, and reboot to factory default. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair them again. We can help file a warranty claim If you need further assistance, please contact us.

Mar 14, 2025
ed73
3 out of 5 stars review

Not Quite Over Ear!

I bought mine about 1-2 months ago, but it is not quite over the ear. Hurts after awhile. I don’t think I have large ears. They do sound great though.

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Aug 11, 2025
WalmartCustomer
5 out of 5 stars review

works great good price

Review from walmart.com
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May 11, 2024
Patty Landi
1 out of 5 stars review

Unhappy

Very bad Bought in April 24th never arrival. It’s keeps showing will be coming soon but nothing happens Never again

Review from jbl.com
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Oct 9, 2024
Bcb27
1 out of 5 stars review

Not happy at all not recommended

They were defective did not charge . Secondly, the item went on for half-price two weeks later

Review from jbl.com
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reply from Customer Support

Thanks for your feedback. We're here to help with your JBL Tune 770NC. Please try using a different USB cable and USB charger (preferably one with a minimum 2 amp rating), as well as unplugging and re-plugging the cable from your device. For further assistance, please contact our Canada support at 877-457-2592

Apr 4, 2025
Kimberly
1 out of 5 stars review

Terrible!

Terrible! These headphones didn’t last even two weeks. Sound went or in one ear. Garbage

Review from walmart.com
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Jan 7, 2025
alicia
2 out of 5 stars review

No house cancellation

Didn’t really cancel the noise

Review from walmart.com
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reply from JBL Support

Thanks for your feedback. We're always looking for ways to improve. For our JBL Tune 770NC, you can try troubleshooting the unit by resetting it. To reset: Turn the headphones on. Press and hold "Volume +" and "Volume -" for more than 5 seconds. The headphones will turn off and reboot to factory default. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair them again. On the JBL Headphones app choose between Active Noise Cancelling (ANC) to shut out noise, Ambient Aware to hear environmental sounds or TalkThru to have quick chats with your headphones on. VoiceAware allows you to choose how much of your own voice you want to hear when on a call. If you need more help, please contact our customer support.

Mar 2, 2025
Chuck
4 out of 5 stars review

Great!

Love 'em! I just gotta remember where I Put Them! Gonna buy another pair Today.

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