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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars
1,561 ratings795 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 711-720 of 795 reviews
Feb 24, 2022
Court
1 out of 5 stars review

Terrible!!! Don't waste your money!!!

If no stars were an option, that is what we would give. Me and my partner are both heavy sleepers that have never had any problems sleeping anywhere. That being said, we are now on our 3rd sleepless night. This mattress is like a rock with no give whatsoever. We decided after the 1st night to give it a few more nights to see if we might adapt to it... At this point I don't think it's possible. We had our last mattress for 15 years and it was completely worn out...that one was 5 stars compared to this one. I would strongly suggest looking elsewhere for a mattress.

Helpful?70GQ544Y4G6E13602306210
reply from Supplier Response

Hello Court. We are so sorry to learn of your dissatisfaction and want to help. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Jul 30, 2019
Alive
4 out of 5 stars review

Good firm mattress

I tried this out at our local SAMS and ordered it online right after I left. Took about a week to arrive which I was fine with. It’s a good firm mattress and doesn’t have that “stuck” feeling. There is a slight odor when you first unroll it and it sticks around for a while. The packaging was a little disappointing due to the fact that the box was ripped in a few spots and had a light pink oily fluid on the plastic wrapping. Other than that it’s good mattress for the price and I would recommend this if you want something more on the firm side.

Helpful?70GQ544Y4G6E13602306210
May 18, 2020
Mari
5 out of 5 stars review

Love it,

I inherited the original tempurpedic foam mattresses and loved it. I recently moved and left it behind (EXTREMELY HEAVY). I needed a new bed that wouldn’t break the bank! I purchased this mattress in a box and am so glad I did! I had done research and couldn’t afford the thousands for a comparible type bed and finally decided on this one. I am so glad I did! I will look for this type hands down for any other mattress purchase!

Helpful?70GQ544Y4G6E13602306210
Jun 23, 2018
mike
5 out of 5 stars review

A super mattress at a great price!

Saw this mattress in a consumer reports article on mattresses. This mattress was rated 6th overall out of about 50, the mattresses rated above all cost between $1000-3000. So I thought I would try this one because Sams had it on sale. The 1st week it was a little hard to get used to because I had been sleeping on box springs all my life but after that I slept like a baby which isn’t that easy for a 60 year old big guy. I used to wake up with sore hips on my old bed and I could only sleep about 7 hours because I would get so uncomfortable. But that is in the past with Serta, thank you Serta for making a bed where dreams are made! I have been able to sleep and lounge around in bed for up-to 12 hours. The only downside is I think I’m getting lazy.

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Oct 25, 2018
Teekay
1 out of 5 stars review

Sagging at the edges and feels so uncomfortable

I want my Night gel back, this mattress is horrible. I only got it because I wanted it with the adjustable base and wanted the white glove service. The base is firm but I rarely ever adjust it. The mattress is horrendous I should have bought the base separately and stayed with the Night gel which is what I had before. Trust me, stay away.

Helpful?70GQ544Y4G6E13602306210
Apr 9, 2021
King Mattress purchaser
2 out of 5 stars review

Shop around before purchasing

I bought this mattress in a king size around October 2020. In the first few months after purchasing it, the mattress was up to standard and did what it was supposed to do per the description. Now, I wished I had purchased another brand because it is now sinks on both sides of the bed where we lay. I didn’t expect for this to happen so soon. I will have to purchase another mattress soon.

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Sep 24, 2018
Savannah
5 out of 5 stars review

Great

We love our new mattress...unlike other memory foams that ship in a box, we slept on it the first night. It is definitely very firm. I would prefer not so firm but my husband likes it and says it has helped his back. I find it easy to fall asleep on this mattress and it seems pretty cool with the gel. Great price too!

Helpful?70GQ544Y4G6E13602306210
Aug 15, 2019
Frsth65
5 out of 5 stars review

Great so far!

Our new mattress arrived yesterday. It was easier than we expected to set up. We slept on it just five hours after removing it from the packing materials and placing it on the bed. No odor that we noticed, and very comfortable. I would describe it as firm with a soft surface. We are very pleased.

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Apr 5, 2018
DaveR
5 out of 5 stars review

WOW!

A fantastic mattress at any price and at the current price it is a gift. Luxuriously firm well describe posture & very comfortable temperature wise. Movement in bed and getting in and out of bed is very easy. Always a side sleeper, this is the first mattress that is a comfortable back sleep as well.

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Dec 18, 2023
bill
4 out of 5 stars review

Verified Purchase

sleep

sleep better

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