(1) Arrived in a large, tall plain brown box. My concern is that Sam's club sold me returned and/or used mattress. (2) Mattress has a stain on one side. (3) Mattress does not feel like the same model SertaSleepToGo that I purchased and enjoyed twice before. The previous mattresses were in a Serta box with convenient wheels. (4) Sam's Club will not accept a return in the store. They are requiring that I stay home for a pickup. So, I would have to take off from work to return the mattress. I am 100% dissatisfied. Heading over to Sam's Club now to request a full refund for my plus membership.

I would like to rate higher but I bought a 12” mattress and this is definitely a 10” mattress. It’s been two weeks and it will not get any bigger. Unfortunately, I needed a mattress ASAP and don’t have the option of returning. I went with Serta because of the name brand. Never again. Should have read the reviews in greater depth as many said the same thing.

Woke up every morning with back pain sleeping on a spring mattress with foam mattress wake up with no pain love the mattress

This mattress arrived nicely packed and filled up very quickly. I am disappointed that it was packed in plastic dirty along one side.

The bed is very soft to be a firm bed. If you have back issues this is not the one for you. Even my hips are aching in the morning.

I had never slept on a memory foam mattress before so this was a new experience. It took me a week to get use to it and I love it!

I'm very satisfied with my mattress. It's just right for a good night sleep. It's not too hard or too soft.

Fairly comfortable. But... it does not conform to the adjustable bed frame making the legs not as comfortable.

Mattress did not inflate completely. I was going try another one of the same mattress, but it was a nightmare to return.

At first I thought might be too firm, and not as soft as expected, but it is actually perfect. Like it very much,