Im so glad I made the decision to get this bed. The quality of my sleep has improved, my body feels better in the morning, and Im sleeping for longer duration. Highly recommended

Super comfortable and a very reasonable price. I bought my first one back in 2018 and it feels just as good as when I first got it. Now I bought a second one for the guest room.

Maybe it’s just me or I got a bad mattress, but this mattress was pretty hard. I could only sleep in it a couple nights and my back hurt like heck in the morning. My son has a memory foam mattress classified as medium support from another maker and I love his. Thankful Sam’s gave me a refund. I will donate this mattress and go look for another one.

Not sure why other people have had size issues but this mattress DEF expanded after several hours to 12". We did lay it flat on the low profile box spring and didn't sleep on it for a day. And another person saying the cover couldn't be removed to be washed is wrong...there's clearly a zipper for removing the cover on the bottom of the mattress. It doesn't get easier to buy than this...box has handholds and wheels so you just pull it to your truck or SUV and load 'er in! Slept great on it and for the $, it can't be beat. Sure, I had a $2700 Temperpedic full foam in past....but it was warm and while I dont sink as deep in this Serta as I did in the Temper, I didn't notice while sleeping or waking without any aches. SO...money saved and value received.

We bought this in the summer after reading so many great reviews. It's such a hard mattress. And even after adding a $200 mattress topper, my husband and I wake up so sore. Not sure if I should contact Serta or Sam's Club for any kind of option.

This is so disappointed I purchased this Serta SleepToGo 12" Gel Memory Foam Luxury Queen Mattress Just a few months ago I unpacked set up and left it alone till next day. It never occur to me to measure it, just two weeks ago my daughter came over telling me that she want it to buy one for her self. For my surprise I found out that the matters I purchased is NOT 12” is only 10” Very disappointed I paid for a 12” or 10” Photo not included because it keeps giving me a error message

Sams keeps deleting my reviews! Recieved a used mattress with head stain, butt dip, and flattened side. Was in an unmarked box and clear bag that was shrink wrapped Now have to rebox which is impossible to return via fedex, or gl to sams club store to return a 125# mattress.

We purchased this mattress at our local Sam’s Club 16 months ago. We got it to replace a 10 year old Serta mattress that had been great to us. We read through hundreds of reviews and decided to give it a go for the price point and overall positive rating. We both have horrible lower back pain since getting this mattress and it continues to get worse. There are indentations/slumps in the mattress on both sides where we sleep. I have resorted to sleeping at the top and foot of bed where there aren’t slumps but still wake up every single day with lower back pain. We wanted to love this mattress, but unfortunately we wasted our money and will be replacing it with something of better quality. We trusted the Serta brand but sadly won’t be purchasing another one of their mattresses after this.

We bought this mattress 3 months ago and have really tried to like it. My husband cant sit on the side of it without sliding off and hates it. And I have horrible difficulty turning from side to side while lying on it because I just sink into the bed and just this morning I couldnt even get out of bed without help from my husband. (Truth be told I am not a tiny woman, more like a 2xl, but I have never had this trouble with any mattress including cheap air mattresses.) So, we chatted online with Sams and they gave us a Sams/Serta number to call. We called and gave them all our information. Supposedly in a week or two someone will call us to arrange a pick up and then we have to call back with a pick up number and they will credit our account. Then we will move our 10 year old worn out mattress back to our room and maybe we will have an ok nights sleep until we can by a better one. What a hassle. I am not sure I like this whole bed in a box idea! Really not sure memory foam is all its cracked up to be. I think we will end up doing the old fashioned thing and go to a mattress store if and when Sams ever picks up this thing. So if you like a really super soft mattress this might make you super happy. Otherwise, think again.

So far I like it. It is more firm than I normally would like, but yet it was still very comfortable. I slept very soundly. Only time will tell if this continues. As far as the height of the mattress, after leaving it unfolded in my living room for 24 hours, then moving it to the bed(the move actually added more height), it now measures 12". See attached pic.