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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
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4.3 out of 5 stars
stars
1,562 ratings796 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (213)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 381-390 of 796 reviews
Nov 9, 2021
Reviewer name: Wiggie
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great mathress..give it time to ferm up

The sleep to go" gel memory mathress is not ferm enough for me...but I've only had it for a week. I'll give it more time to inflate

Helpful?70GQ544Y4G6E13602306210
Sep 26, 2018
Reviewer name: BSteel
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

They are hard.

I bought these do to them being memory foam, bad mistake. They are hard and I do not get much sleep.

Helpful?70GQ544Y4G6E13602306210
Jun 19, 2018
Reviewer name: Michelle
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Hard as a rock - lots of back pain

Softer than our old mattress, but horrible back pain when you sleep a whole night on it. Don't recommend.

Helpful?70GQ544Y4G6E13602306210
Aug 21, 2019
Reviewer name: Juanderer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good for side sleeper

The mattress is kinder to my low back pain than 2 others I have tried. It is comfortable and provides good support. I can recommend it.

Helpful?70GQ544Y4G6E13602306210
Dec 3, 2019
Reviewer name: PeggyPearls
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So Good we are back to buy again

We bought both a queen and king size of this mattress in 2012. They are so comfortable we bought another for another guest area.

Helpful?70GQ544Y4G6E13602306210
Sep 8, 2019
Reviewer name: Dete
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Had it about 3 weeks, it’s a little firmer then I like but my back and hips aren’t as sore in the mornings. Overall pretty comfortable

Helpful?70GQ544Y4G6E13602306210
Mar 22, 2020
Reviewer name: Melanie B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GET THIS MATTRESS!!

I truly can't recommend this enough. It's absolutely wonderful. I prefer firm mattresses to prevent pain, and this is AMAZING!!!

Helpful?70GQ544Y4G6E13602306210
Sep 22, 2019
Reviewer name: cajunheat
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value and comfort

We were hesitant to order online prior to seeing the product - but am completely satisfied with this mattress!

Helpful?70GQ544Y4G6E13602306210
Sep 3, 2021
Reviewer name: Eamy f
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good mattress

Nice matreras very comfortable but the only problem was Serta took almost a month to ship it. Is more easier to pick up the product

Helpful?70GQ544Y4G6E13602306210
Dec 18, 2023
Reviewer name: James
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not expanding after 30 days

Used the mattress for more than a month but it still hasn’t expanded fully. Started giving me back pain issues. Not comfortable either.

Helpful?70GQ544Y4G6E13602306210
reply from Serta Team

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issue you are describing does not sound normal. We highly recommend reaching out to your original purchasing store and filing a warranty claim so this can be looked at. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!