It was so EASY to install from the way it was packaged, to the rollers on the box, to maneuvering the mattress into place and then letting it expand. Grateful to Serta for that.

When you sit on the side of bed it feels very firm. When you lay on it, it feels very firm, then you sink down in it and it feels great. A good buy for the price.

So far has been a great mattress. It is firm but soft, almost a perfect balance. I thought it was going to be too firm when I first started sleeping on it but I was worrying for no reason because I have had the best sleep I have had in years and no longer wake up with a backache. Comes in a box and is very easy to open and get set up. It did smell a little chemically, but has since went away. We use this with an adjustable frame and they work great together.

I was looking for a medium firm mattress. I am heavy so I need support. It was what I needed and was the only option available for pick up. I feel it was a little too expensive for the quality but I didn’t wake up with a backache so, overall, it’s good.

With this being my 1st memory foam mattress I’m not sure what though it would be, but it is uncomfortably firm, to the point where I would rather sleep on my air mattress instead. If you like firm mattresses then this is for you. If not, then please keep looking.

I would like to rate higher but I bought a 12” mattress and this is definitely a 10” mattress. It’s been two weeks and it will not get any bigger. Unfortunately, I needed a mattress ASAP and don’t have the option of returning. I went with Serta because of the name brand. Never again. Should have read the reviews in greater depth as many said the same thing.

Its a nice luxury firm mattress, exactly what I was looking for. The gel memory foam top layer contours your body shape very well. At first it may seem too firm, however you slowly start sinking into it after a few hours of sleep. By the morning, you would have sunk almost an inch or two into the mattress and the support for the back is not the best. I find myself tossing and turning in bed the last 2 hours of my sleep. For the price, it deserves a rating of 4, but I am still looking for the perfect mattress.

I was surprised what a small box it came in and thought that surely after it expanded into full size that it must have to be too mushy in order to do that. I was wrong. It feels great! When you touch it, it feels firm, but when you lay on it your body presses into it just enough...Glad I got rid of my old Select Comfort bed

I had never slept on a memory foam mattress before so this was a new experience. It took me a week to get use to it and I love it!

At first I thought might be too firm, and not as soft as expected, but it is actually perfect. Like it very much,