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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
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4.3 out of 5 stars
stars1,559 ratings794 reviews
  1. 5 stars69% (1,076)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 271-280 of 794 reviews
Jul 21, 2022
Kp
2 out of 5 stars review

Waste of money and time

The size of the bed completely sinking. I burn up on this mattress, and I’m not even a hot sleeper. I’ve only had this bed for a few months and it’s already indenting. It’s definitely not 12 inches. It’s definitely not firm or has any back support. I’m very disappointed. I will be going back to spring mattresses.

Helpful?70GQ544Y4G6E13602306210
reply from Supplier Response

Hi there. We're sorry to hear that you're sleeping hot. We would like to learn more about your specific situation. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Apr 7, 2021
Jarra
5 out of 5 stars review

Verified Purchase

Comfortable

This is my favorite mattress! I have replaced all the mattresses in my house with this one. I have back and neck issues and sleeping on this mattress is a dream! I don’t wake up with a back ache!! It cradles your body without leaving indentations. It’s not too hot. It’s just perfect for myself and my husband.

Helpful?70GQ544Y4G6E13602306210
Apr 10, 2023
Glow
1 out of 5 stars review

Verified Purchase

Fabric was stained and had tears

Came with big stains

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reply from Serta Team

Hi there, thank you for taking the time to review your mattress. We are sorry to hear about the issues you are facing. The issues you are describing do not sound normal. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Jan 12, 2021
none
5 out of 5 stars review

Verified Purchase

mattress

better than i expected.

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Apr 7, 2021
Jebk
5 out of 5 stars review

Verified Purchase

Glad we purchased

We took a chance on this and bought it online from Sam's, sight unseen. I'm so glad it worked out. It's a wonderfully comfortable bed and we've been sleeping good on it. Our last memory foam mattress lasted about 7 years... This has a 10 year warranty.

Helpful?70GQ544Y4G6E13602306210
Feb 28, 2021
Ceci
1 out of 5 stars review

Sam's is awesome, not this mattress

I bought this mattress yesterday. I returned it this morning. Thank God Sam's has an awesome return policy. So what's wrong with it? It feels like I slept in a sinkhole. It's also super hot. Cooling foam does not work. I woke up and ran to take a shower. So, if u like sleeping in a hot sinkhole, buy it. Otherwise, serta makes other amazing products.

Helpful?70GQ544Y4G6E13602306210
Jan 17, 2021
TMAC
5 out of 5 stars review

Verified Purchase

Worth every penny

Better mattress than I expected

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Aug 28, 2020
Sky
2 out of 5 stars review

Verified Purchase

"Medium/Hybred" firmness is wayyy too firm.

The "hybred" rating is too firm. We returned it,

Helpful?70GQ544Y4G6E13602306210
Aug 24, 2020
KLB
5 out of 5 stars review

Verified Purchase

No more turning over at night to get back to sleep

Fast shipping, good price, and mattress is comfortable enough to sleep all night.

Helpful?70GQ544Y4G6E13602306210
Aug 10, 2021
Vicki
4 out of 5 stars review

Verified Purchase

Gets the job done

A bit softer than we would like, but a nice mattress overall.

Helpful?70GQ544Y4G6E13602306210