VERY SATISFIED CUSTOMERS HERE!!! We recently bought an RV and the mattress that came with it was hard as a rock, and so uncomfortable. After researching mattresses we decided on this one, and we couldn't be happier. My wife used to wake me up with all the tossing and turning all night like she's in a kickboxing match, but now I don't feel a thing. If I could give it 10 stars I would.

I bought this three weeks ago, delivered to my door. I took it from the box removed the compressed packaging. It fluffed right away ready to sleep on in 2 hours . I got in bed and laid down, and was saying to my self , ok this fees cool, very nice and the next thing i know its morning...too soon, its great

I owned the exact same mattress for 6 years and it was time to replace. This was advertised as a FIRM and came in a generic box with no markings. there were no "details", warranty, or instructions included to verify the model and firmness, which is odd for a Serta brand mattress and concerning for me. That said, the mattress quickly took on the shape and depth and had zero smell. It just doesn't feel as firm as the previous one I purchased from Sam's 6 years ago.

We have had this mattress (12" Serta Sleep-to-go) for about 2 weeks. We bought it to replace a very old sagging pillow top spring mattress in our master bedroom. We were not a fan of the pillow top and have liked firmer beds in the past, so the negative reviews did not scare us. I should note that we have a sleep number in our other bedroom and are happy with it, but it's not great for non-sleeping activities, so we were hoping for an alternative. Shipping wise, the bed came on a Monday instead of the previous Friday that was estimated via email, but that didn't bother us. The box it came in was missing a wheel and part of the box was torn, but again that didn't bother us either. It was easy to unroll and unfold and it fluffed up to almost 12" almost immediately after unrolling it (12" on one side, 11 3/4" on the other an hour in). It had a not pleasant off-gassing smell, so we slept elsewhere the first night, turned on the exhaust fan in the connecting bathroom, and tried it the following night. My experience and my husband's experience on the bed were completely different. I am about 36 years old, 5' 8" tall, and 120 lbs and have slept well on any bed my whole life, cheap hotels included. Every night I slept on this bed I had extreme problems falling asleep (took more than 2 hours each night), woke up pretty close to every hour, and woke up sore through my shoulders, neck, and back in the mornings. I stuck it out for more than 10 days trying different pillows, positions (I sleep on my side, back, and occasionally my stomach), and switching sides of the bed with my husband. There was only very minimal improvement if any and I was still waking up frequently through the night and having numbness and soreness in my elbows and knees, which I've never experienced before. I stopped trying when I got a debilitating headache that lasted 8 hours and seemed to stem from the neck/shoulder/back pain and tightness (my first non-migraine headache in over 20 years). Needless to say, we will be returning the bed. My husband is also 36 years old, just over 6' tall, and weighs about 230 lbs. He generally sleeps on his side, and sometimes his stomach or back. He literally has had the best two weeks of sleep in his entire life on this bed. For the 17 years I have known him, he has always had problems sleeping - waking up in the middle of the night, getting up at 5:00 am because he can't get back to sleep, and basically living life in a state of semi-exhaustion. In contrast, on this bed, he has slept like a baby, almost overslept for work at 7:00 am, and says he feels rested and wonderful in the mornings. If we could cut the bed in half, we would. So if you are considering the bed...flip a coin?

I'm not sure if it takes time to soften up, but so far, the lack of cushion has been a challenge for my husband and I. We've only had it about a month, so it may need more time, but we also may need to purchase a pillow top cover to give it some cushion. Probably not a good purchase for a side-sleeper.

18 years ago we bought a similar mattress from Sam's Club and were extremely satisfied with. it. This one we have not liked as well. 1. It took longer to fluff out, so we had several nights of sleeping on "wierdness" while we waited on this to happen. However, it did fluff out as predicted. 2. It is extremely firm. Much more so than our last mattress. I liked it, but it hurt my wife's back. Se solved this by buying a mattress topper. I feel that it is a good quality mattress if you like firmness. Now that we have the topper, it is great.

Probably the best mattress I've ever slept on. I have been wanting to try a modern memory foam mattress for awhile. It is the exact feel I was hoping it would be; firm but with a slight softness. A very nice mattress for the money. Highly recommend.

I honestly was a little worried about getting this mattress. I never have gotten a mattress from a box before. But I read the reviews and decided to take the plunge. However I must say I love my new mattress. It’s firm but still gives some Cush were you need it. My hips used to ache before with my old mattress. Now I sleep like a baby. Glad I made the change.

My husband and I had purchased a Sleep Number bed, but was never pleased with it. We purchased the Serta SleepToGo 12" Gel Memory Foam Luxury Queen Mattress and love it. It is so much more comfortable than the Sleep number bed and way more economical.

This mattress is a great buy. Don't waste your time at a mattress specialty store and get fooled by the pricing. This is a reasonable price but great quality memory foam mattress. I already had this same mattress in a guest room and bought another for the other room after the good experience with the first. Make sure you pay attention to the thickness as this comes in a couple different "heights".