I purchased this mattress because a family member also purchased it and loved it. I have colorectal cancer and sleeping became difficult with the radiation and chemotherapy protocols used to treat my cancer. This mattress has been amazing in the comfort, support and coolness. I've seen more expensive mattress, but not better. This mattress has been much more than advertised. I'm very glad I purchased it.

In store, presale ,the mattress was in a wheeled box with a handle for easy handling. I ordered on line and it was to be delivered i 3 weeks. the next week it was delivered in a non wheeled box. I flipped the box end to end like a workout video of a body builder flipping tractor tires up a stairs to my bedroom. No instructions on or in the box of how to unpack it, care for it or the warranty. We pulled it out of the box and carefully cut the plastic bag and it inflated... fully after 4 hours. No care instructions in the box. Sams referred me to Serta. Serta said Sams has the instructions. Sams sent me back to Serta. Serta said Elite Comfort Solutions ( the subcontractor that makes and ships the mattress) may be able to email me care instructions and warranty. No response from them. The mattress is firm and after a week developed swales on each side we sleep on.

We were skeptical of a memory foam mattress but after some research and reading other reviews decided to give one a try. It is a fantastic mattress and we are sleeping so much better with no hump in the middle which our previous mattress had from early on. Would highly recommend!

We are 21 days into sleeping on this mattress. Our last mattress needed to be replaced. This memory foam luxury mattress allows you to get out of bed and not have a back ache. My husband feels that is is too firm but he is getting use to it. We are very satisfied with this purchase!

I'm not sure if it takes time to soften up, but so far, the lack of cushion has been a challenge for my husband and I. We've only had it about a month, so it may need more time, but we also may need to purchase a pillow top cover to give it some cushion. Probably not a good purchase for a side-sleeper.

18 years ago we bought a similar mattress from Sam's Club and were extremely satisfied with. it. This one we have not liked as well. 1. It took longer to fluff out, so we had several nights of sleeping on "wierdness" while we waited on this to happen. However, it did fluff out as predicted. 2. It is extremely firm. Much more so than our last mattress. I liked it, but it hurt my wife's back. Se solved this by buying a mattress topper. I feel that it is a good quality mattress if you like firmness. Now that we have the topper, it is great.

I owned the exact same mattress for 6 years and it was time to replace. This was advertised as a FIRM and came in a generic box with no markings. there were no "details", warranty, or instructions included to verify the model and firmness, which is odd for a Serta brand mattress and concerning for me. That said, the mattress quickly took on the shape and depth and had zero smell. It just doesn't feel as firm as the previous one I purchased from Sam's 6 years ago.

I bought this three weeks ago, delivered to my door. I took it from the box removed the compressed packaging. It fluffed right away ready to sleep on in 2 hours . I got in bed and laid down, and was saying to my self , ok this fees cool, very nice and the next thing i know its morning...too soon, its great

I have been shopping for a mattress for a few weeks. Couldn’t match the quality with the price I wanted to pay at any of the furniture or mattress stores. This mattress is extremely good quality at an extremely good price. Very happy with this purchase.

We are so glad we bought this mattress!! After looking at several different mattresses we decided on the Serta Sleep To Go and are very happy with our decision. It took a couple of nights to get use to the mattress but we've had it about a month now and wouldn't give it up. We both woke up with backaches every morning with our old mattress and now we wake up feeling great!!! Love this mattress;)