Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress

Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for

Serta SleepToGo 12" Firm Gel Memory Foam Mattress

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4.3 out of 5 stars

stars1,559 ratings794 reviews

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Showing 151-160 of 794 reviews

Nov 2, 2020

Trisha S

5 out of 5 stars review

Verified Purchase

New Mattress

Mattress is firm but not uncomfortable. We bought this mattress for our 8th grader and he has enjoyed it so far.

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May 29, 2021

Jay boogie

2 out of 5 stars review

Verified Purchase

Too firm

I purchased based on reviews. This mattress is horrible to sleep on. Too firm And stiff. Not a great buy for someone who has sleep issues.

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reply from Supplier Response

Hello Jay, we're so sorry to hear that you are less than satisfied with your Serta SleepToGo 12" mattress. All Serta mattresses are covered under Sam's 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

May 29, 2022

Jesse

4 out of 5 stars review

Verified Purchase

Great value for the price

If you're making the switch from springs to foam it’s definitely an adjustment! Good value for the price. I think it’s more soft than firm.

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Jul 8, 2021

J Anderson

5 out of 5 stars review

Verified Purchase

nice mattress

nice mattress for the price! My wife has complained about her back, and now her back is much better on this mattress!

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Feb 22, 2021

Mark

5 out of 5 stars review

Verified Purchase

Two thumbs up

My wife and I were skeptical about this mattress but using it made us believers. Pleasantly surprised and we are ready to buy a King size now.

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May 2, 2021

Acj

2 out of 5 stars review

Verified Purchase

Caution when buying

very soft; not good for side and stomach sleeper; don't like but stuck with it because no way to return.

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reply from Supplier Response

Hi Acj, we're sorry that you are less than satisfied with your Serta 12" gel memory foam mattress. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Sep 24, 2021

RCola

5 out of 5 stars review

Verified Purchase

My 3rd Serta

I bought 2 twins for my grandkids. I love it so much I got me a queen. Firm but soft enough to feel cuddled in.

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Jul 25, 2021

Cleo

4 out of 5 stars review

Verified Purchase

Good but not perfect.

very comfy, firm enough for most. only issue was a dent in the middle at one of the ends which hasn't sorted it self out after 3 weeks' time. doesn't affect sleep due to its location.

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Aug 26, 2018

Bigdog47

5 out of 5 stars review

Verified Purchase

Great Night’s Sleep

Purchased for adult son’s new bedroom. Delivered quickly, easy to move and unbox. He rated 5 Stars, best mattress he has ever slept on. Highly rated by CR and price was unbeatable compared to other bed-in-a-box products.

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Aug 5, 2018

Sandy26

5 out of 5 stars review

Verified Purchase

Great nights sleep

We bought this mattress about a month ago . The first one got lost and after several calls we finally got our mattress on the 28th instead of the 14th of July. So far it has been just great!

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