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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars
1,562 ratings796 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (213)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 141-150 of 796 reviews
Mar 5, 2020
Reviewer name: Annick
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great support, great price!

My husband and I were shopping for a new bed. After several stops and finding prices to be so high at other stores, we stopped in at Sam's and on an impulse went to check out their beds. My husband immediately loved the supported feel of this bed. I was used to our Sealy Posturepedic Pillow Top that we'd had for 12 years. The price of this bed was too good to pass up. I figured at worst, it would be a guest bed! Well fast forward a month and we've both had the best sleep we've had in years. The support on this bed is awesome. We are both in our mid 40's and we've started to have small aches and pains - NOT with this bed! It is not too firm and not too soft. Our Sealy mattress cost us well over 1200.00 12 years ago! Set up was a breeze. We opened it at 6:00 am and slept on it that night at 10:30pm and it was fully expanded. No smell, no issues!

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Aug 20, 2018
Reviewer name: Linda Colorado
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable. A great buy!

I have been sleeping on this mattress for about 2 weeks now, & it is so very comfortable. I notice from the covers in the morning that I do little tossing & turning anymore, as I did with my former mattress. Researched it with reviews & with the excellent rating given it by Consumer Report. Felt comfortable with making the $500 investment, & now with two weeks' sleeping on it, feel that I made a very wise choice for my replacement mattress. An adventure to watch it fill up quickly once the vacuum-sealed plastic is penetrated!

Helpful?70GQ544Y4G6E13602306210
Sep 9, 2019
Reviewer name: chicajen
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent find and worth every penny!!

We bought the king size mattress to replace our 12 year old very expensive (but comfortable as well), Tempurpedic. Construction of mattresses have improved so much that you no longer have to drop thousands to get a firm good nights sleep. My husband set this up the evening we received it. Out of the box and on the bed. We were asleep in no time. We have been sleeping on it for a month and it is firm. DH is close to 300 lbs and 6' tall. Neither of us sink into the bed. It is incredibly supportive and we are sorry we didn't replace our old worn out mattress sooner. We bought this be on sale for $399 during the Sam's club event. Because of the deal and the reviews, we also bought a Queen size to replace on of our guest bedroom's mattress. This sleeps just as comfortably. We have tried both. TWO fine quality superb mattress for under $800?! Unheard of!! Don't think twice about this mattress. You will not regret it!

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Dec 23, 2019
Reviewer name: Rose From La
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy for the money

Was cautious about buying online. I read the reviews and took a chance. I did have concerns about if i needed to return it which a customer service rep answered. It arrived on time and my only regret is not getting the kg size. Love it! Extremely pleased.

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Sep 9, 2021
Reviewer name: Annie
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not as firm as the full size.

Loved my full size mattress so I bought the same one in queen size. This queen is much softer and there is less side support than the full size mattress. It still supports well, it just isn't as firm. Also, it took 34 days and a call to the Serta Pro team to be delivered. Honestly think they forgot my order...

Helpful?70GQ544Y4G6E13602306210
Apr 9, 2021
Reviewer name: Mtorres
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Buy It Strongly Recommend

I was very indecisive on getting this mattress and I took a leap of faith. I can say it was well worth it and one of the best decisions I made. I originally planned on buying it for my teenage daughter, and I wanted to try it out first. So this mattress was comfortable, soft foam, & great quality. Its a bit on the firm side, but I am used to a Foam mattress and have had one for years. So I am okay with these type of mattress. the shipping arrived on time and it came in a compressed plastic wrap. I did allow roughly 20-30 minutes before I tried to sit on it. I allowed about 2 hours before actually laying on it to sleep.

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Oct 17, 2018
Reviewer name: Jane h
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfort and value

Have purchased memory foam mattresses in the past with satisfaction; however, they took at least eight hours or more to expand and there was a smell initially. With this mattress it expanded within five minutes tops and was ready to go. Sleeps really comfortably. My husband and I are both very pleased with this purchase and the price was just fantastic. We are both 60+ Years old if that helps you make any decisions

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Nov 23, 2021
Reviewer name: L3
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great mattress... bought 3 so far

We've literally purchased THREE of these mattresses for our home; our bed, our vacation home, and our guest bedroom as it's the most comfortable mattress we've ever owned. My husband can literally get up in the middle of the night and I don't feel a thing... the beauty of a foam mattress. Great quality and recommend to everyone we know.

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Oct 4, 2018
Reviewer name: Kikig
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great vslue

After seeing crazy prices on mattresses, we decided to try the foam one. so easy- picked up one from the store which fit in back of Honda CRV and had one delivered. Open up box, remove wrapper, and voila, your mattress expands and is ready for sleep. Very comfortable. Love it

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Jan 8, 2019
Reviewer name: Antlers
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent mattress for the money

We were looking for a mattress and did a lot of research and used CR. This was one of the top 25 in CR. Ordered online (queen). Mattress was shipped out same day. It arrived two days later. Was in a large box that weighed 70+ lbs. I noticed the box had a sticker on it that stated "serta e-commerce queen"? and no packing list on box or inside.....so before I decided to remove from shrink wrap I called the 1-800# for Sams/Serta. No one really new if this was the mattress I ordered so Sam's re-ordered another one and had this one picked up from my doorstep next day. All went well with second order. 2nd mattress arrived in a couple of days but this one also had queen e-commerce sticker on it along with no packing slip. I decided to open this one up and see what happened. It "inflated quickly and reached 12 inches within an hour. No chemical smell either. We woke up next morning without lower back pain. Been great ever since. We don't wake up hot either but we also keep our bedroom at 65-67 degrees! Would highly recommend this mattress for those with lower back issues. The mattress is not rock hard but not soft either. If you are looking for a plush soft mattress this is not a good choice. You can't go wrong either with Sam's customer service. They were awesome! Only negative/suggestion is Sams/Serta get the "e-commerce queen" thing figured out or make sure there is a packing slip attached to box or inside....... so they can eliminate unnecessary shipping/return costs to a minimum.

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