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Customer reviews for Cascade Complete Gel + Oxi Dishwasher Detergent, 125 fl. oz. for
Cascade Complete Gel + Oxi Dishwasher Detergent, 125 fl. oz.
4.8 out of 5 stars
stars
6,187 ratings2,245 reviews
  1. 5 stars89% (5,496)
  2. 4 stars8% (492)
  3. 3 stars2% (98)
  4. 2 stars1% (39)
  5. 1 star1% (62)

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Showing 151-160 of 2,245 reviews
Jun 4, 2026
anonymous
5 out of 5 stars review

Great buy, lasts forever

I've been using this product for years and it works perfectly, especially considering I only run one load a week. Gets everything clean and cheaply too.

Helpful?239XO38VNZ3113602068141
Jun 28, 2024
Jacquelyn
1 out of 5 stars review

Verified Purchase

Never got it!

This item did not get loaded into my car. The girl came to my trunk, nloaded everything and shut the hatch for me, so I didn't notice it wasn't there until I got home. Now it's impossible for me to prove that I'm telling the truth, so I get to pay for something I never got.

Helpful?239XO38VNZ3113602068141
reply from Cascade

We're so sorry this happened, Jacquelyn. To get the best assistance, please call Sam's Club directly at 1-888-746-7726.

Feb 12, 2026
ROBERTA
5 out of 5 stars review

Nice and clean - and no junky pod plastic.

Cleans dishes nicely. I like there appears to be no fragrance added. Who needs a fragrance on dishes? It seems just as easy to use this as with the pods and pods put nasty plastic stuff on your dishes and in your dishwasher - not good. I think if everybody knew how bad pods were for the environment and your health, nobody would use them.

Helpful?239XO38VNZ3113602068141
Nov 3, 2022
Frank
1 out of 5 stars review

The original is ten thousand times better!!!

The original is ten thousand times better. When Sam's Club eliminated the original version of Cascade and replaced it with this garbage, I went ahead and bought it anyway. It was terrible. It left my dishes dirty and it has no bleach to disinfect my dishes. I now go elsewhere to buy the one that works. If it's not broken, don't fix it. I sometimes wonder why Sam's Club stops carrying fine products that I just happen to use. Soon I will have no reason to continue paying a hundred dollars a year for things I can buy for less elsewhere.

Helpful?239XO38VNZ3113602068141
reply from Supplier Response

We're sorry to learn you're not able to purchase the Cascade you prefer at Sam's Club, Frank. It may be helpful to know, they are in charge of ordering the versions of Cascade they sell, it may help if you give them a call at 1 (800) 746-7726, and share your thoughts.

May 21, 2022
deb
2 out of 5 stars review

Verified Purchase

CASCADE (NO BETTER; THAN ALL DISHWASHER DETERGENTS

CASCADE IS THE BEST, ALL YOU DISHES WILL BE CLEan without A FINISHER IN THE DISHWASHHER AND NO SPOTS. WELL THIS IS ALL A LIE. NO DISHWASERS DO WHAT THEY SAY UNLSS THE DISHES GO IN CLEANED OFF. CASCADE IS NOT BETTER THAN ANY OTHER AND ITS PRICE IS WAY TO HIGH FOR A NAME THAT DOESN'T CLEAN OR LEAVE A FRESH SMELL. AGAIN, I HAVE USED CASCADE OVER THE YEARS AND HAVE SEEN NO IMPROVEMENT OF THIS. IT IS JUST A NAME AND I WON'T PAY FOR IT ANYMORE. AGAIN, I BLAME THE MAUFACTURER FOR PROMOTING IT TO BE DIFFERENCE WHEN IT IS EXACTLY THE SAME AS ANY OTHER DISHWASHER DETERMENT. WASH DISHES BY HAND....ITS EASIER AND THEY WILL BE CLEAN!!

Helpful?239XO38VNZ3113602068141
reply from Supplier Response

We're sorry to hear that you feel this way, Deb, since we can assure you that Cascade goes through many quality checks to ensure that you can enjoy sparkling clean dishes. We certainly value this feedback, and we'll be sure to pass your comments along to the rest of our team. While our detergents are formulated to provide the best cleaning possible, we do know hard water and other factors may sometimes have an effect on cleaning performance. We'd be happy to share some tips with you. The water temperature should be at 120F, and we suggest running hot water to your kitchen sink before starting your dishwasher. Run the dishwasher when no other household demands for water are running, and make sure the dishwasher arms aren't blocked. As well, you many want to try running a longer cycle. We hope this helps. We'd also like to learn more about your experience, so please give us a call at (800) 765-5516 when you have a moment.

Jul 25, 2023
SUZ
5 out of 5 stars review

Verified Purchase

Great product

I love Cascade . I've used other brands but always come back to Cascade

Helpful?239XO38VNZ3113602068141
Jul 27, 2023
Trudy
5 out of 5 stars review

Verified Purchase

Great deal!

Great deal! And I like the large quantity

Helpful?239XO38VNZ3113602068141
Nov 2, 2024
Josh
1 out of 5 stars review

Verified Purchase

Not good

Really doesn’t work well. Have to was h dishes multiple times to get them somewhat clean.

Helpful?239XO38VNZ3113602068141
reply from Cascade

We're sorry to hear your dishes weren't left spotless like we expect from the many quality checks we have in place, Josh. To get the best results, be sure your water is at least 120 degrees Fahrenheit/49 degrees Celsius. Also, when loading the machine, be sure all items will get the full spray and that your spray arms aren’t blocked. We'd like to get more information to help, as well as share your experience with our Quality team. When you have a minute, please get in touch with us at (800) 765-5516.

Jan 16, 2023
Jamie Garner
5 out of 5 stars review

Verified Purchase

Cleans the dishes well.

It smells so clean. Seems to get the dishes clean also.

Helpful?239XO38VNZ3113602068141
Jun 7, 2023
shopper
5 out of 5 stars review

Verified Purchase

Cleans

Cascade always cleans the dishes better than any other cleaner

Helpful?239XO38VNZ3113602068141