We're so sorry this happened, Jacquelyn. To get the best assistance, please call Sam's Club directly at 1-888-746-7726.

Thanks, Paul, for sharing your experience with Cascade Complete Gel +Oxi Dishwashing Detergent. We're sorry to learn your plastics are smelling like the detergent. Fortunately, all our ingredients, including our perfumes, are thoroughly tested to ensure that they are safe to use. In normal circumstances, there should be no discernable taste on left on dishes. However, odors can sometimes be absorbed by plastic items whether they’re new or older, but especially if they are well-used and porous in nature. If this begins happening, please wash these dishes by hand. You can also try switching to Cascade Free & Clear, which has the lightest scent. If you'd like to talk more about your experience, please call us any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 765-5516.

We're sorry to hear your dishes weren't left spotless like we expect from the many quality checks we have in place, Josh. To get the best results, be sure your water is at least 120 degrees Fahrenheit/49 degrees Celsius. Also, when loading the machine, be sure all items will get the full spray and that your spray arms aren’t blocked. We'd like to get more information to help, as well as share your experience with our Quality team. When you have a minute, please get in touch with us at (800) 765-5516.