We're sorry to hear your dishes weren't left spotless like we expect from the many quality checks we have in place, Bobby. To get the best results, be sure your water is at least 120 degrees Fahrenheit/49 degrees Celsius. Also, when loading the machine, be sure all items will get the full spray and that your spray arms aren’t blocked. We'd like to get more information to help, as well as share your experience with our Quality team. When you have a minute, please get in touch with us at (800) 765-5516.

Thank you for sharing your experience regarding the Cascade Complete Gel + Oxi Dishwasher Detergent. We understand how frustrating it can be when a product does not meet your expectations. Your feedback is highly appreciated as it help us improve our products in order for them to fulfill your needs. If you would like to share more of this experience, please contact us at the number (800) 765-5516 and our team will be more than happy to take your insights and help you with any question or concern that you may have. Have a nice day.