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Customer reviews for Brondell Swash Select BL97 Remote Controlled Bidet Seat for
Brondell Swash Select BL97 Remote Controlled Bidet Seat
4.2 out of 5 stars
stars
66 ratings62 reviews
  1. 5 stars59% (39)
  2. 4 stars18% (12)
  3. 3 stars14% (9)
  4. 2 stars5% (3)
  5. 1 star5% (3)

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Showing 21-30 of 62 reviews
Jan 25, 2024
Reviewer name: Robert L.
4 out of 5 stars
4 out of 5 stars review

The product works good, this

[This review was collected as part of a promotion.] The product works good, this is the second one we bought the first on was a swash 300 that worked well too but developed leaks after 2 years ? seems like it should have lasted longer ?? i fixed one with a simple o-ring change the next time i could not make the repair. it was in the nozzle area, I hope this one lasts longer????

Review from brondell.com
Helpful?5RS7WG95MQ3Q13601968925
Jul 14, 2024
Reviewer name: leonard l.
4 out of 5 stars
4 out of 5 stars review

Poor design of slow close hinge

[This review was collected as part of a promotion.] Using your bedit seat for over 20 years and have had a problem with the inferior design with the seat hinge, the original slow close design was much smoother and better. I just had to replace your seat because the hinge unit split the plastic seat at insertion location

Review from brondell.com
Helpful?5RS7WG95MQ3Q13601968925
Jul 13, 2024
Reviewer name: Robyn H.
5 out of 5 stars
5 out of 5 stars review

Brondell bidet

[This review was collected as part of a promotion.] Our brondell just died. It was about 3 years old that’s why we got extended warranty on this new one. Tried others but this one is the best out there for the price. Most comfortable and solidly built.

Review from brondell.com
Helpful?5RS7WG95MQ3Q13601968925
May 27, 2023
Reviewer name: Elaine K.
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] The first one I bought was expensive and it only lasted 6 years. The second wasn't as expensive and it lasted 5 years, so this time I bought 2 middle of the line models so maybe with both together, we will get maybe 12 years! :D That is my ONLY complaint, they don't long enough!!

Review from brondell.com
Helpful?5RS7WG95MQ3Q13601968925
Mar 17, 2023
Reviewer name: ROBERT I.
5 out of 5 stars
5 out of 5 stars review

Great seat Awsome company.

I had your simplest seat and absolutely loved it. When it quit working I had to order a “better” seat because the one I liked was discontinued. The new seat will take some getting used to but would definitely recommend this company to anyone looking for a bidet. The customer service was top notch.

Review from brondell.com
Helpful?5RS7WG95MQ3Q13601968925
Oct 25, 2024
Reviewer name: Anatoly B.
4 out of 5 stars
4 out of 5 stars review

Remote control Swash BL97

[This review was collected as part of a promotion.] The device Swash BL97 itself is excellent. But the remote control is not very convenient compared to previous models SWASH 900. Changing batteries is very inconvenient, since you need to use a special tool, for older people this is a big problem. In this case, you can break the latches. The touch buttons are very sensitive and work instantly when you take the remote control in your hands. The programming of the remote control does not always correspond to the instructions, although all individual commands are entered correctly.

Review from brondell.com
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Feb 7, 2024
Reviewer name: Brian C.
5 out of 5 stars
5 out of 5 stars review

Brondell excels again.

[This review was collected as part of a promotion.] Replacing a nine-year-old Brondell that still worked but was just getting a bit worn. Figured couldn't go wrong with replacing it with another but newer Brondell model. Love it! Adjustable temperature and pressure are perfect. The blue night light is cool. Easy to install. Only one thing I wish was better and that is add an additional mounting option for the remote control. Having optional screw mounts (like the previous version) would have been best.

Review from brondell.com
Helpful?5RS7WG95MQ3Q13601968925
Sep 21, 2025
Reviewer name: RICHARD S.
1 out of 5 stars
1 out of 5 stars review

Didn't get what I wanted

[This review was collected as part of a promotion.] The bidet itself is fine. But, after hooking it up I discovered it did not have the warm air dryer and deodorizer as advertised on your website. The 'Bidet and Heated Seats' page mentions the drier and deodorizer, the product page does not. Now what?

Review from brondell.com
Helpful?5RS7WG95MQ3Q13601968925
Sep 30, 2022
Reviewer name: Albert M.
5 out of 5 stars
5 out of 5 stars review

Great product!

This is an amazing product. It is incredibly easy to install and use. Since the seat warms the water you don't have to worry about running a hot water line for install. We loved this product so much we just bought a second one for another bathroom in our house. Your bits will always be clean and dry with this smart bidet. When everyone was freaking out about toilet paper during the height of the pandemic…we were sitting pretty with this lovely toilet attachment.

Review from brondell.com
Helpful?5RS7WG95MQ3Q13601968925
Jan 29, 2026
Reviewer name: MICHAEL
1 out of 5 stars
1 out of 5 stars review

Junk

Doesn't work except for the blue light that's it extremely disappointing

Helpful?5RS7WG95MQ3Q13601968925