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Customer reviews for Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal. for
Nine Stars Sensor Trash Cans, Stainless Steel 13.2 gal./3.2 gal.
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4.4 out of 5 stars
stars
811 ratings371 reviews
  1. 5 stars73% (589)
  2. 4 stars12% (94)
  3. 3 stars3% (28)
  4. 2 stars3% (23)
  5. 1 star9% (77)

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Showing 161-170 of 371 reviews
Feb 25, 2017
Reviewer name: busy mom of 4
1 out of 5 stars
1 out of 5 stars review

both broken within a year!

I love how they these trashans look and the touchless opening system but the quality is poor. The small one quit opening after a few months of use and the large one quit opening after having it a year. both need to be opened manually now, which is a pain and I am searching for something new. Don't waste your money on these!

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Dear Busymomof4,Thank you for your feedback and purchase.We are sorry you were not satisfied with the unit. The units motion sensor should not have stopped working, this is not normal. The unit can be reset or replaced, if you are interested in a replacement please email our customer service department at info@ninestarsusa,com .-NineStars Customer Service

Jul 24, 2020
Reviewer name: Saltraker
4 out of 5 stars
4 out of 5 stars review

Batteries

Based on the listed specifications, I ran out and bought D and C cell batteries. Unfortunately, the specs are incorrect. The larger unit runs on three C cells, the smaller on two C cells. So, I have a bunch of D cells that I have no use for. Will look forward to using these cans, anyway...as soon as I buy some more C cells!

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hello,   <br /><br />Thank you for your review! We are so glad you’re enjoying your trash can! We will most definitely pass this feedback on to our developers for continued product improvement. If in the future you have any questions, please feel free to contact our customer service department via "Contact Us” form at www.ninestarsusa.com. We would be happy to assist!   <br /><br />-Nine Stars Group

Jul 24, 2024
Reviewer name: nankatfog
4 out of 5 stars
4 out of 5 stars review

Was great until it wasn't

Bought this in Oct 2023 and it worked great until a couple days ago and the lid decided not to go up anymore. Sounds like it wants to but won't. Even replaced the batteries but that didn't help. Kind of a lot of money for a trash can that o ly lasts 9 month.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hi Customer, Thank you for bringing this concern to our attention and apologize to hear about the issues you are currently experiencing with your trash can. Please head to our website at https://ninestarsusa.com/ and fill out a claim form so we may send you some troubleshooting steps or a replacement lid. Thank you and have a wonderful day!

Jan 10, 2015
Reviewer name: Bellanco
5 out of 5 stars
5 out of 5 stars review

Two for the price of One

First, I ordered the EKO which they didn't have anymore, so I ordered the Nine Stars. Of course, I got two cans for the price of one. They are great. I just like to walk by it and wave my hand to make it open. With the optional buttons that opens it and keeps it open until you are ready to close it is the best feature. Everyone should have one. Only had it for a month, so I can't tell about how long the batteries will last. We will see.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

We are so happy to hear you are enjoying your unit! <br />-Nine Stars Group

Sep 11, 2022
Reviewer name: shell fish
3 out of 5 stars
3 out of 5 stars review

Look nice, heavy, seem well made except for when tried to open battery compartment to install batteries the tab broke off (cheap plastic). Biggest complaint is if you walk by too closely or if our (large) dog walks by, it will open. Easy to open manually so you could turn it off unless cooking etc where would be most helpful to be on auto if needed.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Thanks for the feedback! lf you need anything, feel free to reach out to us at info&#64;ninestarsusa.com -Nine Stars Group

Sep 23, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Trashcans

Works great and best of all yiu dont need to touch the lid.

Helpful?3KAR33X29Z4P13600362222
reply from Supplier Response

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Aug 10, 2020
Reviewer name: GAMRD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Hands Free.

Great product would order another set of them if they were in stock.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Jul 3, 2024
Reviewer name: John
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Trash Muncher

What a great deal on a fantastic product, everyone should own one of these.

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hello John, Thank you for your review! We are so glad you’re enjoying your trash can! &#x1f60a; Should you need further assistance, please feel free to contact our customer service department via email at info&#64;ninestarsusa.com. We would be more than happy to assist! -Nine Stars Group

Aug 4, 2020
Reviewer name: momma d
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great

i love the hands free, but the grandson loves the new toy

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group

Aug 31, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best trash can ever!

These are great, no more smelly trash!

Helpful?3KAR33X29Z4P13600362222
reply from Nine Stars

Hi there, <br /><br />Thank you so much for taking the time to share your feedback of our product, and let me just say, we are so glad to hear that you are pleased with it! We work hard to produce products that will make life easier for our customers, and my team will be just as excited to hear of our success! Please feel free to reach out with any questions, comments or concerns via "Contact Us” form at www.ninestarsusa.com. We would be happy to hear from you again! <br /><br />-Nine Stars Group