Poor quality mattress; not firm, no thickness or supportive layer; no back support, 180lb person immediately sinks to the bottom of mattress. Would not recommend this mattress for anyone of any age or body size.

This bed is really soft. I’m 150lbs and sleeping solo but my back has been hurting since I got the bed. It’s also really hot so I am rolling around a lot in the night trying to find cool spots. I do regret buying this bed, but it might work for some.

This arrived in a large box. The King is quite heavy and 2 people should do the unpacking. It was vacuum packed and rolled up in the box in very thick plastic. After unrolling and letting expand for 24 hours we were able to put it on the box springs. It comes with a removable washable cover that I thought was a nice touch. We have only had a couple of nights on it but it seems to be very comfortable.

It was great when I first got this bed but now my back and my husbands back hurt. Going to write to Ghost directly since it is still under guarantee.

Sinks too much

Definetely thinner than most standard mattresses on the market, while it is better than the bed we needed to replace, almost any other mattress would have been a better selection. (I'm still not sure I was actually sent the one I ordered, our experience has NOT matched everyone else's...) If you or your partner or both are fluffy, I would skip this for something else. We're several hundred pounds under the combined weight limit & its just a fail when one or the other is getting up out of bed.

I recently purchased what I believed to be the GhostBed Medium Hybrid Mattress, aiming for the comfort and support described in the product images and specifications. Unfortunately, my experience has been far from what I anticipated, and I feel compelled to share my concerns. Upon receiving the mattress, I immediately noticed discrepancies that led me to believe I had been sent the wrong product. The inner construction simply did not match the images I had seen for the GhostBed Medium Hybrid, particularly those displayed on the Sam's Club website where I made my purchase. The Sam's Club pictures clearly show the individual springs extending outwards to the perimeter of the mattress, indicating a certain build quality and edge support. However, the mattress I received has its springs surrounded by a significant amount of foam. Through some research, this foam-encased coil design appears to be characteristic of a different, seemingly less expensive GhostBed model often sold at retailers like Home Depot, rather than the Medium Hybrid I ordered. Concerned, I promptly contacted GhostBed customer service to rectify the issue. They requested pictures of the law tags and the packaging, which I provided. To my surprise and frustration, GhostBed replied the next day, denying that an incorrect mattress had been sent. They insisted that what I received was indeed the GhostBed Medium Hybrid. This denial, despite the clear visual differences in construction, is deeply disappointing and raises serious questions about their quality control and customer service. Adding to my disillusionment, the product description states a 12-inch thickness for the GhostBed Medium Hybrid. Upon measuring the mattress I received, it only comes in at 10 inches thick. This significant difference further solidifies my belief that I was not provided with the advertised product. My intention was to invest in a mattress that offered the specific characteristics of the GhostBed Medium Hybrid. Instead, I feel as though I've received a substitute that does not align with the product description or the visual representations I relied upon for my purchase. The company's refusal to acknowledge the discrepancy, even with photographic evidence and an inaccurate thickness, is incredibly frustrating as a consumer. I would strongly advise potential buyers to exercise caution and thoroughly inspect their GhostBed deliveries upon arrival, paying close attention to the internal construction and thickness, especially if ordering the Medium Hybrid model. My current experience leaves me feeling misled and without the mattress I intended to purchase.

You cannot return to store and must be wrapped in plastic

Great bed

We ordered the hybrid since looks to be whar we want. But after getting it and waiting on our frame to come in I noticed that the box layout and the bed material layout is wrong. Looks like inside the hybrid box got sent the memory foam version