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Customer reviews for GhostBed Medium Hybrid Mattress for
GhostBed Medium Hybrid Mattress
4.4 out of 5 stars
stars
776 ratings755 reviews
  1. 5 stars70% (540)
  2. 4 stars17% (129)
  3. 3 stars6% (45)
  4. 2 stars3% (22)
  5. 1 star5% (40)

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Showing 31-40 of 755 reviews
Jun 25, 2023
Nicole
3 out of 5 stars review

Bad back

I bought this bed due to failed back surgery.I think the bed is very firm but I added a pillow topper/protector and think it's perfect now When my husband and I go away we are always happy to get back home to our bed. We have had it for about 8yrs and it's still like new. We don't rotate but should. We also had the pillows which where to soft

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Jan 9, 2026
Joseph K.
5 out of 5 stars review

Simply the best

I will just say it was the best decision I made in regards to a mattress. I was sleeping on a mattress that was over 20 years old. I was getting by on 5-6 hours sleep, I now sleep a solid 8 hours a nite.Do yourself and your health a favor and buy a ghost bed.

Review from GhostBed
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Jun 27, 2025
Bmxking
1 out of 5 stars review

Not the GhostBed Hybrid Mattress I ordered!!

I recently purchased what I believed to be the GhostBed Medium Hybrid Mattress, aiming for the comfort and support described in the product images and specifications. Unfortunately, my experience has been far from what I anticipated, and I feel compelled to share my concerns. Upon receiving the mattress, I immediately noticed discrepancies that led me to believe I had been sent the wrong product. The inner construction simply did not match the images I had seen for the GhostBed Medium Hybrid, particularly those displayed on the Sam's Club website where I made my purchase. The Sam's Club pictures clearly show the individual springs extending outwards to the perimeter of the mattress, indicating a certain build quality and edge support. However, the mattress I received has its springs surrounded by a significant amount of foam. Through some research, this foam-encased coil design appears to be characteristic of a different, seemingly less expensive GhostBed model often sold at retailers like Home Depot, rather than the Medium Hybrid I ordered. Concerned, I promptly contacted GhostBed customer service to rectify the issue. They requested pictures of the law tags and the packaging, which I provided. To my surprise and frustration, GhostBed replied the next day, denying that an incorrect mattress had been sent. They insisted that what I received was indeed the GhostBed Medium Hybrid. This denial, despite the clear visual differences in construction, is deeply disappointing and raises serious questions about their quality control and customer service. Adding to my disillusionment, the product description states a 12-inch thickness for the GhostBed Medium Hybrid. Upon measuring the mattress I received, it only comes in at 10 inches thick. This significant difference further solidifies my belief that I was not provided with the advertised product. My intention was to invest in a mattress that offered the specific characteristics of the GhostBed Medium Hybrid. Instead, I feel as though I've received a substitute that does not align with the product description or the visual representations I relied upon for my purchase. The company's refusal to acknowledge the discrepancy, even with photographic evidence and an inaccurate thickness, is incredibly frustrating as a consumer. I would strongly advise potential buyers to exercise caution and thoroughly inspect their GhostBed deliveries upon arrival, paying close attention to the internal construction and thickness, especially if ordering the Medium Hybrid model. My current experience leaves me feeling misled and without the mattress I intended to purchase.

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Dec 2, 2024
Viv
1 out of 5 stars review

Does Not Work For Me

I have slept on this mattress for three nights and it has not been a good experience. When I go to bed my back is fine and when I wake up I can hardly move. Upon waking my back is stiff and painful. After a couple of hours I am back to normal. Also, while lying on the mattress I can feel the adjustable bed frame in the middle section. I plan to return the mattresses but do not know what kind of issues I will have while trying to make a return. In addition to the return issue, I now have no idea what type of mattress to buy. Our last Serta hybrid mattress only lasted 5 years before it started to cause back pain.

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Jul 20, 2023
Lll
5 out of 5 stars review

Verified Purchase

Just right!

So comfortable! When someone else lays down, you don’t even feel any movement!

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Apr 28, 2026
Elijah R.
5 out of 5 stars review

Excellent Mattress

This mattress definitely gives support where needed just like it states. We also had to give it a few nights and the top layer softened up perfectly so don’t feel like night 1 is what you’re going to have long term!

Review from GhostBed
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Jul 1, 2026
Doug W.
4 out of 5 stars review

Back

My back ache has improved significantly. When I get up I can straighten up in a minute or two. Previously I was in pain for 20 or 30 minutes.

Review from GhostBed
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Jun 29, 2025
Brian
1 out of 5 stars review

Hybrid box nice product inside not hybrid

We ordered the hybrid since looks to be whar we want. But after getting it and waiting on our frame to come in I noticed that the box layout and the bed material layout is wrong. Looks like inside the hybrid box got sent the memory foam version

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Jun 11, 2025
liltrish
3 out of 5 stars review

Not Firm Enough

Purchased for my mother who needs firm. She was very disappointed. It arrived fine and was easy to set up, but I don't recommend for someone who needs very firm.

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Jan 1, 2026
Jan C.
2 out of 5 stars review

Not at all firm

Was told this top end mattress was the firmest mattress they made but I feel little difference from the basic Ghostbed mattress I had before. Will sadly need to return it.

Review from GhostBed
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