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Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.5 out of 5 stars
stars
4,473 ratings2,217 reviews
  1. 5 stars80% (3,567)
  2. 4 stars9% (406)
  3. 3 stars3% (148)
  4. 2 stars2% (89)
  5. 1 star6% (263)

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Showing 791-800 of 2,217 reviews
Jul 17, 2025
Jack
1 out of 5 stars
1 out of 5 stars review

Horrible support! Dont honor Warranties.

I would not buy anything from KETER because they do not back their products at all. My box was broken and under warranty and even though its under warranty they wont fix it or replace it.. They will send you to the fine print and say they have a right to not fix it if they offer you a prorated amount of money back.. So they offered me back $30 for my few hundred dollar box.

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reply from keter-global team

We appreciate your feedback and taking the time to let us know. It looks like we were able to reach a solution on case 01431819. If you have any further questions or concerns please contact us at 1-888-374-4262. The customer service lines are answered Monday-Friday 8 am-5:30 EST.

Apr 22, 2023
NeatFreak
5 out of 5 stars
5 out of 5 stars review

Just do it

I love this thing! The directions were pretty good and it was not difficult to assemble. Took 2 of us about half an hour. It is deep, so I will need to be careful about smaller items falling to the bottom, but it is perfect for outdoor cushion storage. I researched and compared many different options, but I'm glad I chose this one. Can't beat it for the price!

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May 5, 2023
Lisaa
5 out of 5 stars
5 out of 5 stars review

Great price and good quality

We put it together after dinner. Very easy to assemble - just follow the pictures. I like that the letters coordinating the pieces are actually stamped into the pieces - no stickers to come off and lose or forget to take off. The deck box is quite large - a little bigger than we expected, but it is already almost full! We have stored the cushions for the outdoor furniture, the dog's toys and water bowl, a small step stool, broom and more! Very pleased with the quality.

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Jun 29, 2025
Darlene
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Deck box

Love the box Love the size of the box. Had trouble getting the first one in it came late box was broke open and it was the wrong color. Sent it back got the new one took it all apart didn't have the directions and it didn't have all the parts in it or so I thought the directions online were wrong they were for the older box. Once it was all put together didn't notice it when we were doing it because the lid was the last thing that went on but the corner is all dented and messed up. Did send a picture of it to keita to let them know no I'm not taking it apart and sending it back it was originally supposed to be a shower gift.

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Jun 20, 2018
Poolboy1
5 out of 5 stars
5 out of 5 stars review

Bought 2. Perfect for our needs.

Bought 2 of these a few weeks ago for our pool area. Was fairly easy to put together (if you actually FOLLOW THE INSTRUCTIONS). First one took just shy of 30 minutes. Second one took only about 20 minutes as I learned from my mistakes. :) One to keep cushions in, the other for pool toys. Have been through several storms and everything is nice and dry. Have had a few 90+ degree days and the lid has a tendency to "wobble" when really hot, but other than that I can find no fault in this product.

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reply from Keter-NA

Hello Poolboy1, Thanks for taking the time to let us know about your experience, we appreciate your comments.

Jun 7, 2018
Leeanna
1 out of 5 stars
1 out of 5 stars review

POOR QUALITY!!

Purchased this item online for in-store pickup. Arranged to have someone come with me for pickup as I would need a larger vehicle to fit this item in, it is not assembled and the box is LARGE. I did not inspect the bottom of the box, looking back now I sure wish I did. The box was all beat up underneath. When I opened it up it was all damaged a lot of broken pieces. When I called my local store I was told they are not responsible for what happens in the warehouse. This item will be going back to the store for a full refund. I expected high quality for the price point, don’t be fooled and check your boxes before taking them home.

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reply from Keter-NA

Hello Leeanna, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Apr 7, 2018
RWest
5 out of 5 stars
5 out of 5 stars review

Great Box & Value

I have been disappointed in some keter garage storage units we bought several years ago! We saw these deck boxes at SAMS and decided to take a chance on the quality. Got the boxes home and they were very easy to assemble no cracks, splits, or wrapped pieces. The boxes are very large and all our patio furniture cushions fit in two boxes. They are very sturdy and water tight.

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reply from Supplier Response

Hello RWest, Thank you for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Aug 30, 2024
TeresaO
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not for out side

Let water in and rodents

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May 25, 2024
bevbailey
5 out of 5 stars
5 out of 5 stars review

Great Deckbox

It was actually very easy to assemble with following directions step by step. Love the locking assembly instead of tons of screws. we had a number of extra screws and they were quality screws. Seems tough and strong . We are impressed and happy with it Quite large and lid jacks work great. Considering ordering another if l can figure if. I need it.

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May 7, 2023
Bigleager
2 out of 5 stars
2 out of 5 stars review

Examine this thing carefully.

Not very good Customer Service! Purchased online and shipped to my house. Box arrived with smashed corners and all taped up. The Deck Box was just thrown in the shipping box with pieces everywhere. There should have been a box in the box, but nope. Looked like all the pieces were there so I put it together. When I got to installing the strut hinges both of them were bad and would not hold up the top. The top has a chip missing on the left front. The instructions say DON'T return to the store call Customer Service. Called Customer Service and was told I had to send the receipt and a picture of the damage and they would determine what to do. All this and I haven't even used it yet. Not doing it, the product is going back to Sams! If you buy one of these, make sure everything is there and right because you're on your own if it isn't.

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