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Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.6 out of 5 stars
stars
4,583 ratings2,264 reviews
  1. 5 stars80% (3,662)
  2. 4 stars9% (411)
  3. 3 stars3% (151)
  4. 2 stars2% (90)
  5. 1 star6% (269)

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Showing 781-790 of 2,264 reviews
Nov 21, 2025
Reviewer name: HILLAREY
4 out of 5 stars
4 out of 5 stars review

great box no assembly instructions

Huge box at a great price. It would have got 5 stars, but there were no instructions, and the ones on their website were for a different style. Made it take way longer to put together than necessary.

Helpful?2CG02TBC3PNO13599713040
Jul 19, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

No assembly instructions

Absolutely no instructions came with this just a small smaller box with parts

Helpful?2CG02TBC3PNO13599713040
reply from keter-global team

We appreciate your feedback and taking the time to let us know. We apologize that your deck box arrived without the assembly guide. In order to get the guide or any assistance please contact us at 1-888-374-4262. The customer service lines are answered Monday-Friday 8 am-5:30 EST.

Mar 30, 2022
Reviewer name: Dissatisfied
1 out of 5 stars
1 out of 5 stars review

Total Crap

Missing pieces. Waiting on hold for over 20 minutes and then they just hung up on me. Pieces didn’t fit very well. I found this out assembling it to the point where I discovered the missing piece (the floor).

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Jan 4, 2023
Reviewer name: Kat
1 out of 5 stars
1 out of 5 stars review

Falling apart after a year

This was easy to assemble. That’s the nicest thing I can say about it. It started making a loud popping sound after a few months of use. It’s pretty flimsy. It’s junk. Don’t waste your money.

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Jun 1, 2019
Reviewer name: jamayn02
1 out of 5 stars
1 out of 5 stars review

Missing parts.

Purchased this during the one day sale and had it shipped to my home. The box was missing brackets and caps in order to complete the assembly. I have tried emailing Keter to get the parts that were missing but haven’t heard anything from them.

Helpful?2CG02TBC3PNO13599713040
reply from Keter-NA

Hello jamayn02, We do apologize for the problems and inconvenience you had with your Keter purchase. Please email us at hdpcs@keter.com, we will send the replacement parts out and help in resolving any issue to your full satisfaction.

May 6, 2025
Reviewer name: Coreyg72
5 out of 5 stars
5 out of 5 stars review

Exceptional value and quality

I bought two of these, they were a great price. The quality and ease of assembly was top notch. The instructions were easy to understand and complete. All of the components were packaged nicely.

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May 19, 2019
Reviewer name: goldpaw
1 out of 5 stars
1 out of 5 stars review

no instructions

Went to put it together today and much to my surprise and dismay there was no assembly instructions. So now I have to search the web for instructions.

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reply from Keter-NA

Hello goldpaw, We are very sorry for the inconvenience caused by this arriving without instructions. To download instructions please go to https://www.keter.com/en and click on assembly instructions or call our customer service at 877-638-7056.We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Apr 18, 2026
Reviewer name: Kevin
3 out of 5 stars
3 out of 5 stars review

Fine if the parts arrive in good shape.

I bought two. The first is decent but the second arrived with missing parts and had a warped lid. Contacting Keter has not gone well as the email address they gave on the instructions bounced back as "no longer monitored".

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Dec 17, 2022
Reviewer name: Nancy
4 out of 5 stars
4 out of 5 stars review

Keter 230 gallon storage box

I have purchased 8 of these to help with my decluterung project and for Holiday decorations They are easy peasy to assemble and quite sturdy. I am on my way to having the most organized yard, in the neighborhood, bc of these boxes. The only issue is that rain water resides on the top and in the grooves of design. I bought clear shower liners to eliminate this issue. I am getting a couple more for gifts, a great value at Sam's club.

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Jun 1, 2018
Reviewer name: Abercrombie
1 out of 5 stars
1 out of 5 stars review

Missing Hardware

Purchased this item a month ago and cannot use due to no hardware. Called Keter 3 times since I bought it and they tell me that they process 3000 packages a day for shipping and are waiting for a carrier to pick up. They tell me our order is just sitting there waiting. Customer service rep suggested we go to our local Sams Club and ask for parts from another deck box and if we get some to let Keter know so they can cancel our order...that is supposedly processed and waiting for pickup!! Very, very disappointed to say the least!

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reply from Keter-NA

Hello Abercrombie, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.