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Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.6 out of 5 stars
stars4,522 ratings2,236 reviews
  1. 5 stars80% (3,617)
  2. 4 stars9% (410)
  3. 3 stars3% (146)
  4. 2 stars2% (86)
  5. 1 star6% (263)

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Showing 781-790 of 2,236 reviews
Jul 12, 2019
jmurin
1 out of 5 stars review

very disappointed

I've purchased this product twice. The first time, after bringing it home and opening it, I found that at least 3 parts were completely broken. I understand mistakes can be made, so I thought it was no big deal. I took it back to Sam's and they were wonderful in the return process. They gave me a credit as I just wanted the same deck box. The second time, after bringing it home and opening it again, I found that there were parts missing! I then had enough and called the company, who then told me that the parts would take between 8-12 weeks to come in. I definitely would not recommend this product to anyone.

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reply from Keter-NA

Hello, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Apr 30, 2025
Rajani
1 out of 5 stars review

One Wind, Broke Off. Poor Design. Weak Joints

One Wind, Broke Off. Poor Design. Weak Joints. Customer Care said "Act of God" not covered under warranty. Do not buy this product. One wind, the closed lid opened itself and the lid's weak plastic screw hinge broke off and lid blew away and fell few feet away in the yard. Poor design. Now the broken lid, broken hinge, broken hinge screw hole. Total useless product.

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May 4, 2023
Gregory
1 out of 5 stars review

Really upset. This is not what I expect from Keter

I ordered two boxes online. I got them in the store. I tried to build the first one, but without success. Parts are not very strong, poorly docked. I have extensive experience in assembling interior/outdoor furniture. That being said, I got stuck at step 2 and after 30 minutes of struggle - gave up. Will return both of them tomorrow.

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Apr 6, 2022
MrsStewey
1 out of 5 stars review

lid cracks at hinged

Do not recommend because lid will crack at both hinges after using for one season. Had to duck tape lid and can not use hinges now which is not only ugly, it also defeats purpose of lid. Also I have to secure lid to keep rain getting in and to keep lid on. Ridiculous! We are two adults who live in a high priced development, so this looks bad. This is unacceptable for price of item. Rest of the container has been sturdy.

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Aug 26, 2023
TLC
1 out of 5 stars review

Arrived with missing pieces. It can't be uses.

This product arrived with no hardware, instructions, no bottom or corner piece. The box was intact with no holes. This is an error by the manufacturer. Now we have to attempt to pack it back up to send via Fed Ex. We wanted a large deck box for our yard items. I am so disappointed.

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Feb 24, 2023
Nora Ash
4 out of 5 stars review

Verified Purchase

Get Them Before They're Gone

We got our first box about 3 years ago, but found it hard to find more. The box arrived damaged and missing instructions. It was assembled using the first one as a guide because we didn't receive a reply from customer assistance. Within 2 weeks the price jumped $20.when we wanted another one. Other retailers are significantly higher than Sam's Club.

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Dec 8, 2023
LoLo
1 out of 5 stars review

I bought this a week ago, the deck box arrived in a big box that had been opened and tapped a few time. When I opened the box the Deck box had 3 broken pieces. I am not able to take the box to federal express. the customer service agent set up a pick for 8:00 am this morning, and I am still waiting, I will never order anything from Sam's Club again, I am so frustrated with this.

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Nov 21, 2025
COLBY
1 out of 5 stars review

Didn't even last a year!

I'm really disappointed with this deck box. I bought the Keter 230-Gallon XXL Deck Box just about a year ago, and the lid has already cracked right where the hinges connect. It wasn't abused, overloaded, or mishandled — it simply didn't hold up to normal outdoor use. For something that's supposed to be durable and weather-resistant, I expected it to last much longer than a single year. Now the lid won't stay open properly and the crack keeps getting worse. Definitely not worth the price, and I wouldn't recommend this product to anyone until the quality issues are addressed.

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Apr 8, 2021
Jay
5 out of 5 stars review

Verified Purchase

Great patio box.

Great large container. Holds all the patio furniture cushions.

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Jun 14, 2022
Nancy
5 out of 5 stars review

Verified Purchase

Great storage box for chairs & lounges

We got this for our rv campsite to keep our chairs in and Blackstone cook utensils in & misc.

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