I've purchased this product twice. The first time, after bringing it home and opening it, I found that at least 3 parts were completely broken. I understand mistakes can be made, so I thought it was no big deal. I took it back to Sam's and they were wonderful in the return process. They gave me a credit as I just wanted the same deck box. The second time, after bringing it home and opening it again, I found that there were parts missing! I then had enough and called the company, who then told me that the parts would take between 8-12 weeks to come in. I definitely would not recommend this product to anyone.

One Wind, Broke Off. Poor Design. Weak Joints. Customer Care said "Act of God" not covered under warranty. Do not buy this product. One wind, the closed lid opened itself and the lid's weak plastic screw hinge broke off and lid blew away and fell few feet away in the yard. Poor design. Now the broken lid, broken hinge, broken hinge screw hole. Total useless product.

I ordered two boxes online. I got them in the store. I tried to build the first one, but without success. Parts are not very strong, poorly docked. I have extensive experience in assembling interior/outdoor furniture. That being said, I got stuck at step 2 and after 30 minutes of struggle - gave up. Will return both of them tomorrow.

Do not recommend because lid will crack at both hinges after using for one season. Had to duck tape lid and can not use hinges now which is not only ugly, it also defeats purpose of lid. Also I have to secure lid to keep rain getting in and to keep lid on. Ridiculous! We are two adults who live in a high priced development, so this looks bad. This is unacceptable for price of item. Rest of the container has been sturdy.

This product arrived with no hardware, instructions, no bottom or corner piece. The box was intact with no holes. This is an error by the manufacturer. Now we have to attempt to pack it back up to send via Fed Ex. We wanted a large deck box for our yard items. I am so disappointed.

We got our first box about 3 years ago, but found it hard to find more. The box arrived damaged and missing instructions. It was assembled using the first one as a guide because we didn't receive a reply from customer assistance. Within 2 weeks the price jumped $20.when we wanted another one. Other retailers are significantly higher than Sam's Club.

I bought this a week ago, the deck box arrived in a big box that had been opened and tapped a few time. When I opened the box the Deck box had 3 broken pieces. I am not able to take the box to federal express. the customer service agent set up a pick for 8:00 am this morning, and I am still waiting, I will never order anything from Sam's Club again, I am so frustrated with this.

I'm really disappointed with this deck box. I bought the Keter 230-Gallon XXL Deck Box just about a year ago, and the lid has already cracked right where the hinges connect. It wasn't abused, overloaded, or mishandled — it simply didn't hold up to normal outdoor use. For something that's supposed to be durable and weather-resistant, I expected it to last much longer than a single year. Now the lid won't stay open properly and the crack keeps getting worse. Definitely not worth the price, and I wouldn't recommend this product to anyone until the quality issues are addressed.

Great large container. Holds all the patio furniture cushions.

We got this for our rv campsite to keep our chairs in and Blackstone cook utensils in & misc.