We bought two of these one for pool toys and one for pool equipment/supplies. The lid for the one holding pool cleaning supplies and such rusted/warped and is no longer usable. Whether it's the Texas heat or the sealed chlorine we don't know. The inside metal pieces are also rusted. But the lid is now wonky and won't close. The one holding pool toys only the lid is also not closing correctly for no reason really. We haven't even had them a year so we're not impress.

Bought this to put my patio cushions in, very easy to put together. Looked great for one day. Put it on the deck 70 degree weather. Within hours the top started to warp from the sun! Oh my what a mess, both corners lifted up and warped. We actually put two huge cement blocks on either side to keep the sides down, that’s attractive! We live in central Pa, doesn’t get that hot here, would definitely not recommend this for warmer climates. So sad totally nit worth the price. Very disappointed

We bought this a couple of months ago and all the hardware was missing. There was an insert saying don't take it back to the store but to call their number. My husband called twice now and the second time the person said, they had no record of the first call or it being shipped. Both times they said 7 to 10 days and now we are over 20 days since the second call and still nothing. This has been sitting in the middle of our living room. At this point it will have to be returned as I am not waiting any longer for this freakin hardware. Bad customer service!

I ordered one of these while it's on sale and the first one I just received is an obvious return and as soon as I opened it, I can tell why, one of the main support posts has broken plastic on it so it will not hold together. I just ordered another "new" one and I hope this one comes new. It's really annoying that Sam's Club would ship out an obvious return (the box looked like it was dropped off a cliff and then tapped back together) as a new item without checking if its already damaged.

Just purchased this item and all the small parts were missing. I followed the instructions to contact the customer service instead of returning this to the store and that was a big mistake. If your box is missing parts, I would suggest to return it to the store and don't bother contacting the customer service, because you might be dealing with a rude and lazy customer service representative. No, not all of them from Keter are like that, the first one I talked to was helpful, but unfortunately for me, they still didn't send me the correct parts and I had to contact them again twice after that because they kept sending me wrong parts and for some reasons I kept getting the same rude person on the last two calls. I'm glad I still keep the box, if the third missing parts order is still not correct, I am going to return this item.

I have several Keter deckboxs. These came with the plastic piece snapped and are not near the quality of my older ones. I bought 2 a couple weeks ago and now they are almost $50. apiece cheaper. I ould send them back but I need the storage now. Not happy at all.

Let water in and rodents

I would not purchase this item. We bought this in May and have not had any issues up until now when a small storm came through and somehow managed to rip the lid completely off. The plastic was broken in pieces by the hinges. The deck box did not hold up in “semi bad weather”. I am very dissatisfied and disappointed and will not purchase this brand deck box again.

This product arrived with missing parts and a cracked corner. Didn't realize until half way through the assemble. It did not come with instructions either. I had to watch a youtube video with someone putting it together at wrap speed to try to make do. Needless to say I'm pretty disappointed. I'm ordering another from Sam's to be delivered next week and hopefully between the two I have enough parts to put together a complete one. Will take back the 2nd box with remaining parts for a refund. Not Happy.

I bought this in the local club because I needed a larger box to keep pool floats and toys in. After spending about 30 mins putting together (not difficult) I noticed that the lid had a small crack in it. After further investigation, the crack was at the same location as one of the yellow straps that held the cardboard box together. It appears that the strap was so tight that it cracked the lid. I sent an email three weeks ago to Keeter Customer Service and have not heard anything from them. Second, the quality of the plastics where the screws go is really cheep. After opening the lid several times, the metal hinge on one side broke off where the two screws screwed in. The plastic screw holes broke right off. The screws were not long enough to get a good grip in the plastic.Now the hinge won’t work. The screws look like wood screws and are screwed into plastic. Bad design flaws or inferior plastic. Either way, now I’m sitting with a $169 box that the lid won’t stay open or secure when closed. I have other, smaller Keeter boxes and have never had issues with them. This larger box is definitely not worth the money.