This product arrived with no hardware, instructions, no bottom or corner piece. The box was intact with no holes. This is an error by the manufacturer. Now we have to attempt to pack it back up to send via Fed Ex. We wanted a large deck box for our yard items. I am so disappointed.

I bought this about nine months ago. It sits on screened lanai that is partly sunny. I open it today and the hinges are rusting badly. The box is also fading in blotches. Not happy about this since it’s not exactly cheap for a plastic box. It could have bought huge Rubbermaid totes and saved a ton of money.

I just bought this deck box two days ago and during assembly I found out that it came with 2 missing crucial corner pieces called "LM" ( the box came with 4xLC and it was supposed to come with 2xLC and 2xLM). So I now have an unfinished and partially exposed deck box. Also, I want to mention that the deck box is not the best quality and has flimsy walls that don't fit together all that great, so I don't have the highest of hopes for this box actually protecting my patio furniture the way I'd hoped.

I purchased this deck storage box to put our outdoor furniture cushions in while not in use. The box assembled easily following the instructions. The only thing I don’t like about it is that the lid doesn’t seal down tight against the box. It leaves some space in the lid for bugs and crawly things to get into the box even with the lid completely closed. It will stay dry, but the chance of critters getting into the box is there. We live in an area with a lot of pesky paper wasps that are always looking for a place to build their next nest.

Shopper

Puchased at Sams Club 15 months ago - Left side bracket broke today. No misuse, seems to be a poorly welded part. Keter states there is a 2 year warranty on parts, will see if they replace this. Will update rating/recommendation after. 1ST 2 photos are of broken LEFT side where there was either a poor weld or a defective part. Last photo is of still intact RIGHT side.

It’s broke

We got our first box about 3 years ago, but found it hard to find more. The box arrived damaged and missing instructions. It was assembled using the first one as a guide because we didn't receive a reply from customer assistance. Within 2 weeks the price jumped $20.when we wanted another one. Other retailers are significantly higher than Sam's Club.

I bought this a week ago, the deck box arrived in a big box that had been opened and tapped a few time. When I opened the box the Deck box had 3 broken pieces. I am not able to take the box to federal express. the customer service agent set up a pick for 8:00 am this morning, and I am still waiting, I will never order anything from Sam's Club again, I am so frustrated with this.

We currently have 2 of these amazing storage boxes and another is on the way. It holds the thickest patio furniture cushions with ease. Tried my favorite cushions in them all winter and in the spring they were perfect - through a Michigan winter. May even order a 4th.