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Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.6 out of 5 stars
stars4,522 ratings2,236 reviews
  1. 5 stars80% (3,617)
  2. 4 stars9% (410)
  3. 3 stars3% (146)
  4. 2 stars2% (86)
  5. 1 star6% (263)

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Showing 31-40 of 2,236 reviews
Aug 7, 2024
KelKen
1 out of 5 stars review

Verified Purchase

Poor quality

We currently own 2 Keter deck boxes so trusted that another Keter product would live up our standards. . We were very disappointed in the quality of this product. The unassembled pieces were flimsy and 2 panels were anlready cracked upon delivery. We knew this would not be able to meet our needs or expectations so returned it for a refund.

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Jun 20, 2019
Rod
1 out of 5 stars review

Verified Purchase

Top was Broken

When I received the ordered item, the Lid was broken, and, consequently, not rain proof. I called Sam's and they referred me to the manufacturer. I had to call several times before they answered. They advised that they would call back with a solution. I called back several times because they would not call back as they had promised me. The Lid was not sent to me and I finally gave up on getting a replacement. A waste of 100 + dollars on a defective item. This is the first time I've had a problem on an item sold by Sam's.

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reply from Keter-NA

Hello Rod, We do apologize for the problems and inconvenience you had with your Keter purchase. Please email us at hdpcs@keter.com, we will send the replacement parts out and help in resolving any issue to your full satisfaction.

Apr 2, 2024
Jo
1 out of 5 stars review

Verified Purchase

Broken Parts

So disappointed in this product! I’ve come to expect products from Sam’s Club to be of high quality but this product arrived with the side wall cracked. We bought it for our dock and it is not at all water tight. If I hadn’t spent all afternoon putting it together I would return it.

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reply from keter-global team

We apologize your deck box arrived with a damaged part. If you would like to get a replacement part please contact us at 1-888-374-4262. The customer service lines are answered Monday-Friday 8 am-5:30 EST.

Apr 8, 2021
BStrong
5 out of 5 stars review

Verified Purchase

Best Storage Box Ever!

I've had storage boxes before but they were not quite as large and the resin got discolored and started to disintegrate. It's well made, the material is very sturdy, with easy instructions, and I love that the handles are enclosed so no rain or bugs can get into the storage box. Another great feature that is the hydraulic hinges so the lid stays open and one can use both hands to get your items in and out without the lid hitting you! There is sooo much space in this storage box and the I like the it is higher than my other storage box, it makes it helpful to fit many different items. It's a fantastic product and I would highly recommend it!

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Aug 17, 2021
Kelly S
5 out of 5 stars review

Verified Purchase

Fantastic storage box!

After purchasing a smaller/different brand deck storage box, I was very disappointed. I needed more room and a storage box that did not get water inside every time it rained. Well... we just got about 5 inches of rain in 2 days. While this box is not labeled as a "waterproof" container, it is definitely holding its own. This box was as dry as a bone on tbe inside. I am very impressed with the size, sturdiness, look, and price. Several neighbors have even commented on what a nice looking storage container it is. This is big enough to hold the cushions for a 7 piece sectional outdoor sofa... with room to spare! You wont be disappointed!

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Jan 28, 2018
Huskermomof2
4 out of 5 stars review

Verified Purchase

Great box

Needed to keep my patio cushions dry and this does the trick. Very large even have some left over room for our spa chemicals. Instructions included were for another box completely but a quick call to a super nice customer service person and she emailed us the right ones.

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reply from Keter-NA

Hello Huskermomof2, Thank you for taking the time to let us know about your experience and our customer service department, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products. To find additional Keter products visit our web sites: https://www.keter.com, http://www.apgparts.com http://uslparts.com.

Nov 6, 2023
Bunny
1 out of 5 stars review

Verified Purchase

Broken storage boxes

This is the second storage box I have ordered, the first ( unit was opened at both ends and unit was coming out of box) second one received was damaged both boxes with deep holes and had broken/damaged pieces of the storage boxes, you could see the pieces through the holes. I am asking for this item to be picked up as well. PLEASE credit my account for both of these unsatisfactory boxes/deliveries. Thank you Bonnie Uzzle

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Jan 2, 2024
Magster108
5 out of 5 stars review

Verified Purchase

Love these Deck Boxes

Love these Deck Boxes, they are like my mini garages, I have 6 of them… They store my pressure washer, my yard sprayer, my gardening supplies, my kids toys, my extra outdoor cushions…. and they have never got rain water in them (I do get a few🦎 lizards but I’m in Florida and that’s normal they eat the spiders and bugs). I’ve had the large deck boxes for the last 5 years and the smaller size for around 12 years, they have been great deck boxes.

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Aug 6, 2024
Chris M
1 out of 5 stars review

Verified Purchase

Packaging didn’t protect the product

I bought this item in white three times and every time I opened the box, the deck box was damaged. Sam’s replaced or refunded my money with zero issues so they did their job in an excellent fashion. Now there are no white deck boxes available across multiple stores or on-line. Frustrating…

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May 27, 2023
Chuck
1 out of 5 stars review

Verified Purchase

Missing Multiple Parts

Good price, delivered promptly, however missing numerous parts upon opening, bottom panel for container bowed as poorly packed by the manufactuor. Also no printed instructions, had to go online to find them. Checked reviews online and found others have had same issues. Sam's Club VERY responsive however, new on on it's way and pick up of the defective item is being scheduled.

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