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Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.5 out of 5 stars
stars
4,473 ratings2,217 reviews
  1. 5 stars80% (3,567)
  2. 4 stars9% (406)
  3. 3 stars3% (148)
  4. 2 stars2% (89)
  5. 1 star6% (263)

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Showing 41-50 of 2,217 reviews
Aug 7, 2024
Mama G
5 out of 5 stars review

Verified Purchase

It Holds It All!!!

Went together pretty well for an older lady with arthritic hands! I am thrilled with the size as it holds all of my patio cushions as I had hoped! I originally had them all in 3 different storage bags and it was a real pain getting them in and out of the shed when I wanted them. The deck box fit perfectly in the space I had intended. Very sturdy and has kept the rain out so no moisture inside. Am anxious to see how it fairs over the winter. I'm super satisfied and thrilled with this purchase!

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Dec 13, 2022
DeanC
4 out of 5 stars review

Verified Purchase

Big Box

It's a sizable box great for pool deck storage. I have three as I have several entertaining spots that require cushion storage or pool toy storage. I did have one corner post break when struck by an warrant golf ball. But other than that I like the product. Easy to build and fairly sturdy for outdoor light duty storage. It has a lockable latch as well an added benefit. Just wish I could get replacement corner post not sure how to go about it.

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Jun 11, 2018
RippedOffBySamsClub
1 out of 5 stars review

Verified Purchase

Damaged parts, no Customer Service

Four corner support parts were in a bag that had been previously opened. The parts were melted and warped and would not lock into the top. I've spent t two days emailing and 1-hour waiting on telephone hold with NO response from Customer Service. I'll try to contact them one more day or this reject will end up back at Sam's for refund.

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reply from Keter-NA

Hello RippedoffBySamsClub, Thank you for taking the time to tell us why our product and customer service failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business, and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

May 27, 2023
Chuck
1 out of 5 stars review

Verified Purchase

Missing Multiple Parts

Good price, delivered promptly, however missing numerous parts upon opening, bottom panel for container bowed as poorly packed by the manufactuor. Also no printed instructions, had to go online to find them. Checked reviews online and found others have had same issues. Sam's Club VERY responsive however, new on on it's way and pick up of the defective item is being scheduled.

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Jul 24, 2020
Flans
1 out of 5 stars review

Verified Purchase

Missing parts and no help

Terrible. All assembly materials were missing, have contact support from Sam’s club and I was supposed to be called back in couple of days. It’s been 2 weeks now... I also contact Keter directly and same thing, have send them all details including receipt and nothing happened. Now I got this box I can’t assemble sitting in my garage. Thanks Sam’s club and Keter

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Jan 2, 2024
Magster108
5 out of 5 stars review

Verified Purchase

Love these Deck Boxes

Love these Deck Boxes, they are like my mini garages, I have 6 of them… They store my pressure washer, my yard sprayer, my gardening supplies, my kids toys, my extra outdoor cushions…. and they have never got rain water in them (I do get a few🦎 lizards but I’m in Florida and that’s normal they eat the spiders and bugs). I’ve had the large deck boxes for the last 5 years and the smaller size for around 12 years, they have been great deck boxes.

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Jul 11, 2022
Danie D
4 out of 5 stars review

Verified Purchase

Great buy but 1 issue

This was the perfect over sized porch box that we needed for all of our outside patio items. The only issue we had was the 1/2 inch gap at the back of the box box between the box & door. We live in a wooded area and do not want to find frogs, lizards or any small animals in our box so we found a peel & stick weather striping like material and used it to seal the back of the box so now no gaps.

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Apr 16, 2022
DIYer
4 out of 5 stars review

Verified Purchase

Good but could be great

I have 6 very large seat cushions (25x25") and the back cushions are 24x20. I needed a big box for my deck. This was super easy to assemble, but I have two complaints. First, the lock parts do not sit side-by-side with each other when installed, making it difficult to put a lock through it. There is only one way to install so it's not me. Second, the lid does not sit tightly on the box. After taking out my cushions, there was a dead moth and a dead bee in it. Also, although rain doesn't seem to get in, even with a tornado nearby, the buds from my pear tree did on a windy day. If it is to allow for air, it's poorly designed if insects get in. BTW, the smaller deck box has air 'holes' but I put screen material over them. Not an option here.

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Apr 12, 2023
Mike M
5 out of 5 stars review

Verified Purchase

Great deck box

Great deck box. Largest capacity I’ve found. Store all my outdoor cushions in it when it rains. Box is sturdy, attractive and very well built. Assembly instructions were easy to follow. Sam’s club Price was lowest found on the internet. Actually bought another one. Very satisfied

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Apr 2, 2024
Jo
1 out of 5 stars review

Verified Purchase

Broken Parts

So disappointed in this product! I’ve come to expect products from Sam’s Club to be of high quality but this product arrived with the side wall cracked. We bought it for our dock and it is not at all water tight. If I hadn’t spent all afternoon putting it together I would return it.

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reply from keter-global team

We apologize your deck box arrived with a damaged part. If you would like to get a replacement part please contact us at 1-888-374-4262. The customer service lines are answered Monday-Friday 8 am-5:30 EST.