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Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.6 out of 5 stars
stars
4,583 ratings2,264 reviews
  1. 5 stars80% (3,662)
  2. 4 stars9% (411)
  3. 3 stars3% (151)
  4. 2 stars2% (90)
  5. 1 star6% (269)

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Showing 151-160 of 2,264 reviews
Jan 12, 2023
Reviewer name: Rebecca
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Keter deck box

Original shipment was damaged. Sams sent a replacement which was done in a very timely manner. We have put the deckbox together & feel that we will be very satisfied. We wanted a really large deckbox to store our patio furniture cushions in. This one will be perfect for that.

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Dec 14, 2021
Reviewer name: Texas21
3 out of 5 stars
3 out of 5 stars review

Okay for a while

We bought two of these one for pool toys and one for pool equipment/supplies. The lid for the one holding pool cleaning supplies and such rusted/warped and is no longer usable. Whether it's the Texas heat or the sealed chlorine we don't know. The inside metal pieces are also rusted. But the lid is now wonky and won't close. The one holding pool toys only the lid is also not closing correctly for no reason really. We haven't even had them a year so we're not impress.

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Apr 14, 2020
Reviewer name: Pharmarep
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great storage box

This box is nice looking. I got the white one. It holds all our small.pool toys, 3 floats, and several noodles with room to spare. Has a lock so I can secure it in bad weather. So faroving this outdoor starage box. Was easily put together too by one person. Recommend this purchase!

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reply from Keter-NA

Hello, Thanks for taking the time to let us know about your experience, we appreciate your comments. It plays a very vital role in our continuous efforts to improve our products.

Jun 4, 2023
Reviewer name: Jane
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good box, but a lot of work to get it together

I ordered this box and it came quickly. Unfortunately, it was not particularly well-packaged, and some of the panels were damaged (cracked, pieces broken off). I called Sam's and they immediately offered to send out a new box. We packed up the old one, and the new one came quickly -- also light on the packaging. This time there was a piece missing and a hole in one of the panels. The original package hadn't been picked up yet, so we cannibalized it and managed to make one good box. Sam's was terrific -- made the process as hassle-free as possible. I'm not sure if the manufacturer or shipper was to blame for all the damage. There were also no assembly instructions in either package, so apparently that wasn't just an oversight. Now that it is set up, it appears sturdy and the contents are staying dry in the weather.

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Nov 6, 2021
Reviewer name: JonS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far, so good

We got this for our daughter and her family, and so far they love it. It holds everything they need it to, and they feel it will protect those things from the elements this winter. Their only question is how durable it will be, since they've had it for less than a month.

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Apr 15, 2021
Reviewer name: Ryan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great item but did not include hardware in box.

It was very easy to put together, it is sturdy enough to sit on, and holds all of our pool equipment. The reason for taking away a star was because it was delivered without the bag of screws and lifting mechanisms for the door. The bag of screws, etc was not in the box, but because I was replacing the 150 gallon deck box, I just used the hardware from that. But had I not had it, I couldn't have completed assembly.

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Aug 7, 2024
Reviewer name: Screwed
1 out of 5 stars
1 out of 5 stars review

Mice will get in and destroy your cushions!

Big design flaw is that there is a gap between the box and the rim that is plenty big for mice to get in. Opened my deck box today and there was a large hole in one of the cushions. I lifted up the cushion and 2 baby mice came out of the hole in my cushion!!! Not happy. My husband said he could probably rig up something to block the holes on the front and sides but cannot cover the gap on the back side where the lid meets the box as the hinges won't work then. I'm stuck with a large mouse trap. All this is after the first box arrived with broken pieces and had to be taken back to the store 40 minutes away. Grrrrr.

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May 10, 2020
Reviewer name: trickster56
2 out of 5 stars
2 out of 5 stars review

Disappointing

We have two of previous model and needed more. Purchased two this year. The new ones are poorly designed and we are very disappointed with them. The lids curl up at the ends and do not close all the way. They are placed out of direct sunlight. Otherwise, we like the size and other features. We store our patio furniture cushions in them.

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reply from Supplier Response

Hello, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

May 6, 2023
Reviewer name: Azshopper
1 out of 5 stars
1 out of 5 stars review

Beware Of Quality

Writing this 9 months after purchase! Very disappointed! Have purchased 5 of the Keter bins from Sam’s Club in past. The quality has changed. The top was cracked and side damaged. Keter said no parts call back in six months. Called Sams Club customer service. Gentleman refrain was Im so sorry. However no one ever came and picked it up. Called again, this still languishes on my porch. Called Keter back after 6 months. Guess what No Parts. The quality isn’t the same at all if you look at the other bins. Plastic thinnnervand not as solid. Huge waste of my money. More disappointed with Sams Club than Keter. Have been a long term customer. Too many quality issues on items purchased. Don’t buy this bin. cracked. Called Keter

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Feb 14, 2023
Reviewer name: Mel
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Lid not as tight as needed

Lid not as tight as needed to keep out rain. Has to bend the aluminum railing at latch side a little bit to get it to close. Also the ends needed adjusting to close at the corners but it still left a gap at the corners on the latch side of the box . It was Very easy to assemble the unit.

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