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Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.6 out of 5 stars
stars
4,583 ratings2,264 reviews
  1. 5 stars80% (3,662)
  2. 4 stars9% (411)
  3. 3 stars3% (151)
  4. 2 stars2% (90)
  5. 1 star6% (269)

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Showing 141-150 of 2,264 reviews
Jul 3, 2024
Reviewer name: BJ1225
1 out of 5 stars
1 out of 5 stars review

Need help with broken part

Purchased yesterday. Assembled today. Tripped on piece that broke and has a hole in the lid. Called Keter. They said they don't sell replacement lids. If it was a warranty claim disassemble it and take it back. So much for being honest. Guess I'll live with broken MY LAST Keter product

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May 13, 2021
Reviewer name: Amy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect solution at a great price

Very pleased with these. The size is perfect for a lot of cushions. We bought two. You have to put it together, but it’s not hard. It took about an hour to do the two. It’s hard to find a box big enough to hold what you need, so these are great, especially at the price.

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Feb 14, 2023
Reviewer name: Mel
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Lid not as tight as needed

Lid not as tight as needed to keep out rain. Has to bend the aluminum railing at latch side a little bit to get it to close. Also the ends needed adjusting to close at the corners but it still left a gap at the corners on the latch side of the box . It was Very easy to assemble the unit.

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May 24, 2023
Reviewer name: Mandy
1 out of 5 stars
1 out of 5 stars review

beware

The container was big which is what I wanted. I also read some reviews that said it’s pretty flimsy so I expected that. What I was Not happy with is NOT getting any instructions on how to build it. Going to YouTube to see if I can get help that way. There’s other videos of people who got the same container with no directions. The videos on YouTube weren’t too help so just kind of threw it all together. Lots of extra pieces since it’s not put together correctly. I do not recommend for those reasons. There was also a part that was broken, there was 4 of these bar things and one of them was missing the end like the other 3, it was like the mold ran out of plastic and didn’t complete it. Like I previously mentioned, I just used the 3 that weren’t broken so I didn’t use the one that was it’s just missing it in it.

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Nov 6, 2021
Reviewer name: JonS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far, so good

We got this for our daughter and her family, and so far they love it. It holds everything they need it to, and they feel it will protect those things from the elements this winter. Their only question is how durable it will be, since they've had it for less than a month.

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Apr 15, 2021
Reviewer name: Ryan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great item but did not include hardware in box.

It was very easy to put together, it is sturdy enough to sit on, and holds all of our pool equipment. The reason for taking away a star was because it was delivered without the bag of screws and lifting mechanisms for the door. The bag of screws, etc was not in the box, but because I was replacing the 150 gallon deck box, I just used the hardware from that. But had I not had it, I couldn't have completed assembly.

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Jun 15, 2019
Reviewer name: MichaelD
1 out of 5 stars
1 out of 5 stars review

Arrived broken, Keter customer service is rude

I purchases the 230 gallon deck box from online Sam's Club and it arrived broken. My local Sam's Club won't accept it back for an exchange and instead directed me to call the Keter company for replacement parts. I purchases this on 5/11/19 and on 5/22/19 I called to request the 2 broken parts (part # CO). The Customer Service was horrible and the guy on the phone was extremely short and rude. He informed me to take pictures and send them to the company email, but never received a confirmation that new parts were sent out. I called back on 6/5/19 and they told me to wait for a phone call, it's 6/13 and haven't heard from anyone and haven't received the broken parts... Now its too late to return to the store and the parts that are broken make putting it together impossible.

Helpful?2CG02TBC3PNO13599713040
reply from Keter-NA

Hello MichaelD, We do apologize for the problems and inconvenience you had with your Keter purchase. Please email us at hdpcs@keter.com, we will send the replacement parts out and help in resolving any issue to your full satisfaction.

May 6, 2023
Reviewer name: Azshopper
1 out of 5 stars
1 out of 5 stars review

Beware Of Quality

Writing this 9 months after purchase! Very disappointed! Have purchased 5 of the Keter bins from Sam’s Club in past. The quality has changed. The top was cracked and side damaged. Keter said no parts call back in six months. Called Sams Club customer service. Gentleman refrain was Im so sorry. However no one ever came and picked it up. Called again, this still languishes on my porch. Called Keter back after 6 months. Guess what No Parts. The quality isn’t the same at all if you look at the other bins. Plastic thinnnervand not as solid. Huge waste of my money. More disappointed with Sams Club than Keter. Have been a long term customer. Too many quality issues on items purchased. Don’t buy this bin. cracked. Called Keter

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May 10, 2020
Reviewer name: trickster56
2 out of 5 stars
2 out of 5 stars review

Disappointing

We have two of previous model and needed more. Purchased two this year. The new ones are poorly designed and we are very disappointed with them. The lids curl up at the ends and do not close all the way. They are placed out of direct sunlight. Otherwise, we like the size and other features. We store our patio furniture cushions in them.

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reply from Supplier Response

Hello, Thank you for taking the time to tell us why our product failed to meet your expectations. We understand your frustration, and we sincerely apologize for any inconvenience in this matter. We value your business and would like to address your concerns as quickly as possible. We have a dedicated team ready to assist you should you wish to discuss this matter further, please call us directly at 1-877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en.

Mar 20, 2021
Reviewer name: Ms Keke
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy DIY Outdoor StorageBin no Experience Required

The Keter 230 gallon outdoor storage bin is a lifesaver. I am one of those who loves to decorate every holiday so over the years I tend to accumulate a lot of decorations ranging from blow ups to statues to lights. So Living in a 4 Bedroom house with no storage room can be a bit of a nightmare cause I don’t want to throw nothing away and since I am a renting the house I am reluctant to buy a outdoor storage shed. Now one day strolling through Sams Club in Miami, FL one day, I fell upon the answer to my prayers. I bought 4 and putting it together when I got home was a piece of cake. Thank you for providing and amazing product.

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