I just bought this deck box two days ago and during assembly I found out that it came with 2 missing crucial corner pieces called "LM" ( the box came with 4xLC and it was supposed to come with 2xLC and 2xLM). So I now have an unfinished and partially exposed deck box. Also, I want to mention that the deck box is not the best quality and has flimsy walls that don't fit together all that great, so I don't have the highest of hopes for this box actually protecting my patio furniture the way I'd hoped.

We purchased the 230 gallon deck box at Sam’s. We were happy with both the price and large size. I was impressed with the quality of the deck box. It fit together perfectly and the fastener which came with the deck box, ensured it will stay together securely.

We ordered this online. When we took it out of the box, there were a few places inside that were broken but they won't show and aren't going to affect the appearance or function. The face of the lid however was bent and warped where the locking mechanism should go. This was definitely noticeable but still functional. My husband took a heat gun and softened the plastic so we could clamp a straight edge to remould it and it's okay now. It's a nice, big sturdy box though!

Watch out. If you have a missing part you wind up dealing with Keters customer service folks. I threw out the packaging which meant I could not return it to Sam's Club. Keter's "process" as they are fond of calling it winds u being a heavy lift./ Who know how long I will wait for the part- if I ever get it. My advice is to fully assemble it before disposing of any packaging and if there is an issue return it to the store. That said, this 230 gallon monster would require me to rent a truck to return it- point is- do NOT ecpect Keter to treat you well if something is missing or broken.

Original shipment was damaged. Sams sent a replacement which was done in a very timely manner. We have put the deckbox together & feel that we will be very satisfied. We wanted a really large deckbox to store our patio furniture cushions in. This one will be perfect for that.

Great storage box. It took about 2 hours to assemble, but the instructions were good. Only required a screwdriver to assemble. All the parts fit together very accurately and the completed box is very sturdy. Not sure if it's totally waterproof because we have it in an enclosed porch. It is attractive when completed. This box is huge and we are able to store our beach chairs and umbrellas in it, along with lots of beach toys.

I recommend the following: 1 - Use a power drill screwdriver with a No.2 Philips bit to assemble it. Set it for a torque (autostop) of "1" or "2" and drive a screw in until the drill reaches full torque and "tap-tap-taps." Then check the tightness with a hand-held Phillips screwdriver. If it is good and tight, keep that setting. If too loose, increase the torque to "3." You will be screwing in a lot of 1" black screws, and you want them all equally tight and fully seated. 2 - When the plastic sides and bottom are assembled, there will still be a small gap where the edges come together, maybe just enough to slip a piece of paper into. It's enough that maybe spiders, ants, etc. could make an entry. Also, it would allow driving rain, or a lawn sprinkler, to put water into the box and that could lead to mildew or mold. So I bought a tube of silicone sealant and ran a bead all around the edges on the inside, sealing the box watertight (I think it would float now). 3 - While the top has a decent overlap over the sides, I wanted a more weather/watertight/insect proof seal between the bottom box and the top lid. So I bought a roll of 1/2 inch wide, 1/8 inch thick self-adhesive backed foam insulation and applied it all around the top of the box. Now the lid closes and seals with no gap whatsoever. 4 - The floor of the box is not strong enough for firewood or other heavy items, unless you support the bottom -- under the center -- with shims. It's great for seat cushions, pool floaties, beach balls, etc. 5 - The lid likes to be lifted straight up, from the center, and lowered straight down. The hydraulic lift tubes that help lift the lid and hold it when it is up are located at the rear left and right edges of the box, and don't want to be twisted. 6 - Last comment: Position it where it will not be sitting in standing water.

Just purchased this item and all the small parts were missing. I followed the instructions to contact the customer service instead of returning this to the store and that was a big mistake. If your box is missing parts, I would suggest to return it to the store and don't bother contacting the customer service, because you might be dealing with a rude and lazy customer service representative. No, not all of them from Keter are like that, the first one I talked to was helpful, but unfortunately for me, they still didn't send me the correct parts and I had to contact them again twice after that because they kept sending me wrong parts and for some reasons I kept getting the same rude person on the last two calls. I'm glad I still keep the box, if the third missing parts order is still not correct, I am going to return this item.

I bought this about nine months ago. It sits on screened lanai that is partly sunny. I open it today and the hinges are rusting badly. The box is also fading in blotches. Not happy about this since it’s not exactly cheap for a plastic box. It could have bought huge Rubbermaid totes and saved a ton of money.

We bought 3 of these and have had them for 3 years now and they are the best we have owned. We have pool and patio cushions in them all winter long they have been dry and unharmed every year we take them out. We have 2 large ones and 1 medium one and we are buying another 230 gallon to hold pool chemicals.