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Customer reviews for Keter 230 Gal. XXL Deck Box for
Keter 230 Gal. XXL Deck Box
4.5 out of 5 stars
stars
4,473 ratings2,217 reviews
  1. 5 stars80% (3,567)
  2. 4 stars9% (406)
  3. 3 stars3% (148)
  4. 2 stars2% (89)
  5. 1 star6% (263)

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Showing 121-130 of 2,217 reviews
May 31, 2023
James
1 out of 5 stars review

Verified Purchase

Confusing web site for Sam's Club

Product is satisfactory. Website did not show that the product was available in store. I needed it, so I ordered one for pick up. $4 extra. Process to pick up at the store is not friendly to seniors or those not savvy with cell phones.

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May 7, 2021
Dan
5 out of 5 stars review

Verified Purchase

Sturdy dry storage container

Very large storage container. Easy to put together. Follow the instructions and expect to spend a little over an hour to put it together. We are using to store cushions in it. It is keeping them dry.

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Aug 30, 2019
jdoug
1 out of 5 stars review

started off great....

I bought this about nine months ago. It sits on screened lanai that is partly sunny. I open it today and the hinges are rusting badly. The box is also fading in blotches. Not happy about this since it’s not exactly cheap for a plastic box. It could have bought huge Rubbermaid totes and saved a ton of money.

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reply from Supplier Response

We do apologize for the problems and inconvenience you had with your Keter purchase. We have customer service available seven days a week 8 am thru 5 pm, EST at 877-638-7056. We can also be reached by email from the following web site: http://uslparts.com/ or https://www.keter.com/en. We can send replacement parts out to you and help in resolving any issue to your full satisfaction.

Nov 27, 2020
MR
3 out of 5 stars review

Verified Purchase

Big but Lite Weight

If you have a lot of light weight items this is a deck box for you. The instructions were fairly easy to follow. (The detailed pictures helped). Pieces are plainly marked. The deck box went together in a few minutes (no missing parts-yea!) and could be done by 1 person except for a couple of steps. But then I am a petite person and the box length is the same as my height. All you need is a screw driver and gloves (protect from the metal pieces) but I used a small rubber mallet to help me lightly tap the panels and pieces together. No brute strength needed. For the money, I am disappointed in the density/strength of the panels. If it weren’t for the end and corner reinforcement pieces I would have returned it. Without them the box is flimsy. The bottom piece could really be strengthened. Instructions state it will hold 165 lbs (??) It states it is all weather, lockable but you can’t sit on it. It has a limited 2 year warranty.

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reply from Keter-NA

Hello, we apologize for the problems and inconvenience you had with your purchase. We appreciate your comments and taking the time to let us know.

Aug 30, 2021
Julie
1 out of 5 stars review

Waste of money.

I would not purchase this item. We bought this in May and have not had any issues up until now when a small storm came through and somehow managed to rip the lid completely off. The plastic was broken in pieces by the hinges. The deck box did not hold up in “semi bad weather”. I am very dissatisfied and disappointed and will not purchase this brand deck box again.

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Apr 22, 2023
Jennifer
1 out of 5 stars review

230 gallon Storage Box

The product was sent out with missing parts. Instuctuons on the box say to not return to store and contacr company. Contacted company said they would send out part. 2 weeks later, the company sent an email saying no replacement was available in the foreseeable future. Outside the window to return to store. I would not purchase this item again.

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Jun 12, 2023
GJWArizona
1 out of 5 stars review

Hope That All The Parts Are There!

Watch out. If you have a missing part you wind up dealing with Keters customer service folks. I threw out the packaging which meant I could not return it to Sam's Club. Keter's "process" as they are fond of calling it winds u being a heavy lift./ Who know how long I will wait for the part- if I ever get it. My advice is to fully assemble it before disposing of any packaging and if there is an issue return it to the store. That said, this 230 gallon monster would require me to rent a truck to return it- point is- do NOT ecpect Keter to treat you well if something is missing or broken.

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May 4, 2023
Jen
2 out of 5 stars review

Missing 2 Important Parts!

I just bought this deck box two days ago and during assembly I found out that it came with 2 missing crucial corner pieces called "LM" ( the box came with 4xLC and it was supposed to come with 2xLC and 2xLM). So I now have an unfinished and partially exposed deck box. Also, I want to mention that the deck box is not the best quality and has flimsy walls that don't fit together all that great, so I don't have the highest of hopes for this box actually protecting my patio furniture the way I'd hoped.

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Oct 14, 2023
Doug Murph
5 out of 5 stars review

Verified Purchase

230 gallon deck box

We purchased the 230 gallon deck box at Sam’s. We were happy with both the price and large size. I was impressed with the quality of the deck box. It fit together perfectly and the fastener which came with the deck box, ensured it will stay together securely.

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Apr 9, 2024
Jennifer
4 out of 5 stars review

Verified Purchase

NO INSIDE THE BOX ASSEMBLY INSTRUCTIONS

No inside the box assembly instructions. Keter has assembly instructions online but my husband was putting it together so fast I didn't have time to get to them in time and we put it together wrong...now we have to try and take the box apart and I don't know if we can do that without tearing it up. Looks like it will be a well built box if we can do that. I would highly recommend getting your instructions printed before you put it together.

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