I bought this a week ago, the deck box arrived in a big box that had been opened and tapped a few time. When I opened the box the Deck box had 3 broken pieces. I am not able to take the box to federal express. the customer service agent set up a pick for 8:00 am this morning, and I am still waiting, I will never order anything from Sam's Club again, I am so frustrated with this.

I bought this about nine months ago. It sits on screened lanai that is partly sunny. I open it today and the hinges are rusting badly. The box is also fading in blotches. Not happy about this since it’s not exactly cheap for a plastic box. It could have bought huge Rubbermaid totes and saved a ton of money.

We are pleased with the finish and quality of the product. The only downside the packaging didn't have any assembly instructions with it. I went to the company's website and there weren't any there for this product. Thankfully, I found a YouTube video that another customer had posted of them putting one together. Once I watched the video it was a very quick and simple assembly process.

I ordered this box and it came quickly. Unfortunately, it was not particularly well-packaged, and some of the panels were damaged (cracked, pieces broken off). I called Sam's and they immediately offered to send out a new box. We packed up the old one, and the new one came quickly -- also light on the packaging. This time there was a piece missing and a hole in one of the panels. The original package hadn't been picked up yet, so we cannibalized it and managed to make one good box. Sam's was terrific -- made the process as hassle-free as possible. I'm not sure if the manufacturer or shipper was to blame for all the damage. There were also no assembly instructions in either package, so apparently that wasn't just an oversight. Now that it is set up, it appears sturdy and the contents are staying dry in the weather.

The Keter 230 gallon outdoor storage bin is a lifesaver. I am one of those who loves to decorate every holiday so over the years I tend to accumulate a lot of decorations ranging from blow ups to statues to lights. So Living in a 4 Bedroom house with no storage room can be a bit of a nightmare cause I don’t want to throw nothing away and since I am a renting the house I am reluctant to buy a outdoor storage shed. Now one day strolling through Sams Club in Miami, FL one day, I fell upon the answer to my prayers. I bought 4 and putting it together when I got home was a piece of cake. Thank you for providing and amazing product.

This product arrived with missing parts and a cracked corner. Didn't realize until half way through the assemble. It did not come with instructions either. I had to watch a youtube video with someone putting it together at wrap speed to try to make do. Needless to say I'm pretty disappointed. I'm ordering another from Sam's to be delivered next week and hopefully between the two I have enough parts to put together a complete one. Will take back the 2nd box with remaining parts for a refund. Not Happy.

We have two of previous model and needed more. Purchased two this year. The new ones are poorly designed and we are very disappointed with them. The lids curl up at the ends and do not close all the way. They are placed out of direct sunlight. Otherwise, we like the size and other features. We store our patio furniture cushions in them.

Bought this to put my patio cushions in, very easy to put together. Looked great for one day. Put it on the deck 70 degree weather. Within hours the top started to warp from the sun! Oh my what a mess, both corners lifted up and warped. We actually put two huge cement blocks on either side to keep the sides down, that’s attractive! We live in central Pa, doesn’t get that hot here, would definitely not recommend this for warmer climates. So sad totally nit worth the price. Very disappointed

This dock box is everything we wanted in outdoor storage for cushions, toys, basketballs etc. Spacious, waterproof, easy. Lid stays up when getting in or out. Has a thing that allows attaching of padlock. Sturdy and fairly easy to assemble for my husband.

We bought two of these one for pool toys and one for pool equipment/supplies. The lid for the one holding pool cleaning supplies and such rusted/warped and is no longer usable. Whether it's the Texas heat or the sealed chlorine we don't know. The inside metal pieces are also rusted. But the lid is now wonky and won't close. The one holding pool toys only the lid is also not closing correctly for no reason really. We haven't even had them a year so we're not impress.