Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.6 out of 5 stars
stars
2,630 ratings1,036 reviews
  1. 5 stars75% (1,974)
  2. 4 stars16% (412)
  3. 3 stars4% (110)
  4. 2 stars2% (53)
  5. 1 star3% (81)

Member photos

  • +158 images
Sort by |
Showing 931-940 of 1,036 reviews
Feb 9, 2024
Reviewer name: Happy owner
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable

Very comfortable

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the product. Please don't hesitate to contact us if you ever need assistance by calling us at 800-379-9773 or emailing service@trueinnovations.com.

Aug 9, 2025
Reviewer name: Kamal singh Heer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good than i buy earlier.

Comfortable

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you find your chair so comfortable. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Sep 13, 2025
Reviewer name: MW
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Bonded leather, ugh

Bonded leather, ugh

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing your feedback regarding the bonded leather. If you need additional service on your chair, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

May 22, 2024
Reviewer name: CH
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy to assemble, sturdy, comfortable

Great lumbar support

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to leave a review of Serta Mid-Back Office Chair. We appreciate your purchase and love the feedback. We are happy that you can work comfortably. Please let us know if you need our customer service department in the future. Our representatives are available at 800-379-9773.

Feb 2, 2025
Reviewer name: Xywe
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Serta mid back office chair

So far so good

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to leave a review for your Serta Mid-Back chair. If you ever need support, please do not hesitate to contact us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 26, 2025
Reviewer name: CrystalBluHou
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Game like a Boss- Manager Style

Great gaming chair

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are so pleased to hear that you love the chair so much and find it as versatile and comfortable as a gaming chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 12, 2024
Reviewer name: Eric
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome buy!

Great chair and value.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for this 5 star review, Eric!! We are so happy to hear that you love your Serta Office Chair. We appreciate your purchase and are here if you need assistance. Our customer service representatives can be reached by email at service@trueinnovations.com or by phone at 800-379-9773.

Feb 20, 2025
Reviewer name: SeniorNotso
2 out of 5 stars
2 out of 5 stars review

When it’s a cheap price, heres why!

Cheap price = cheap materials! Also “Serta”, haha, they only use refurbished materials. Just like their bedding product, are not made to last, hoping you’ll replace with another one of their cheap products. Shame on Sam’s Club for selling pre-defective products, but it’s all about stealing money from their customers…..

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are very sorry to hear that this chair did not meet your expectations. Please do not hesitate to reach out for support, we would be glad to help in any way we can. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Mar 23, 2024
Reviewer name: Buyer
5 out of 5 stars
5 out of 5 stars review

Watch your handle placement

I'm very happy with the purchase of my chair! Just be mindful when putting it together that you place the handles on correctly. You'll know you did it wrong like I did the first time if the back feels too far forward like you're gonna fall out of the seat. It's a very easy mistake to correct though

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your positive review of the Serta Mid-Back Office Chair! We're glad to hear that you're happy with your purchase. We appreciate your feedback about the handle placement being important during assembly. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com.

Oct 2, 2023
Reviewer name: OV
5 out of 5 stars
5 out of 5 stars review

Comfortable and great price!

Comfortable memory foam, dimensions are just right, easy to clean, looks great, easy to assemble, headrest height is just right, backrest isn't too deep to curve your back where you need a back cushion, can't move up the armrest but that's ok for us, most of all - the price $99 is great. I'm going to trash my gaming chair for this Serta office chair! My bf loves it, it doesn't hurt his back! I found it for him just when he needed a new chair. You're welcome babe!

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for sharing your positive experience with the Serta Mid-Back Office Chair with Mesh Accents and Memory Foam. We are pleased to hear that it is comfortable, and a great fit for you. We appreciate your feedback and we're glad to hear that it doesn't hurt your boyfriend's back. If you have any questions or concerns, please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com