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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.6 out of 5 stars
stars
2,630 ratings1,036 reviews
  1. 5 stars75% (1,974)
  2. 4 stars16% (412)
  3. 3 stars4% (110)
  4. 2 stars2% (53)
  5. 1 star3% (81)

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Showing 801-810 of 1,036 reviews
Jul 28, 2026
Reviewer name: Raju S
4 out of 5 stars
4 out of 5 stars review

Nice

Nice

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Aug 6, 2026
Reviewer name: Connie H
4 out of 5 stars
4 out of 5 stars review

Office chair

Just completed assembly

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Aug 2, 2026
Reviewer name: Stein L
5 out of 5 stars
5 out of 5 stars review

New

Looks nice and new

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Jul 29, 2026
Reviewer name: Carlos P
5 out of 5 stars
5 out of 5 stars review

Serta chair

Great comfortable chair

Review from Living Style Group
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Jul 12, 2026
Reviewer name: Aaron G
5 out of 5 stars
5 out of 5 stars review

2026 new chair bsom

In good condition

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Aug 7, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Recommend

Good quality chair.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are glad that the quality of this chair exceeded your expectations. If you need additional service on the chair, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Jul 28, 2026
Reviewer name: Minh T
5 out of 5 stars
5 out of 5 stars review

Worth it.

The material is good.

Review from Living Style Group
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Jul 29, 2024
Reviewer name: Tim
1 out of 5 stars
1 out of 5 stars review

Junk. Might as well be a bar stool

Junk. Might as well be a bar stool since it has zero support for your back. Regardless of the setting, it always leans back. Just as bad as a cheap seat on a discount airline. Threw it away after seven weeks of back pain.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for sharing your feedback regarding our office chair. We apologize that it did not meet your expectations in terms of comfort. At our company, we offer a wide range of chairs with varying features and designs to suit different preferences and needs. We would be happy to recommend some options that may better suit your needs. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com for further assistance.

Jun 23, 2025
Reviewer name: pb
3 out of 5 stars
3 out of 5 stars review

sad this is the quality we get for $100

update- to the manufacturer's credit, they did offer replacement arm rests for cost of shipping. not holding up as i'd expect after 15 months. arm rest coming apart

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the arms. We have a customer support team that would like to assist. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Nov 24, 2024
Reviewer name: Grammy
1 out of 5 stars
1 out of 5 stars review

Buyer Beware!

I'm NOT happy! I haven't owned it one day and the screws in the base are not lining up making it impossible to assemble! I can't be bothered and will be returning!

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

We’re sorry to hear about your frustrating experience with the assembly of your chair. That’s certainly not the quality we aim to provide. If there’s anything we can do to help resolve the issue, such as troubleshooting or providing replacement parts, please don’t hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. We appreciate your feedback and are here to assist if needed!