Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are sorry to hear that the cushion was not as comfortable as you had anticipated and apologize for the inconvenience. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you, Marie, for leaving a positive review for our Serta Mid-Back Office Chair with Mesh Accents and Memory Foam. We are thrilled to hear that you found our easy to put together and comfortable. We aim to provide comfortable and stylish office chairs for our customers, and we are glad to hear that we have met your expectations. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com.

Thank you for sharing your feedback regarding our office chair. We apologize for any issues you may have experienced. We are committed to providing excellent customer service and would be happy to assist you further. Please do not hesitate to contact us at 800-379-9773 to discuss any concerns you may have and explore potential solutions. We appreciate your feedback and look forward to serving you better in the future.

Thank you for taking the time to share your positive experience with the Serta Mid-Back Office Chair! We are thrilled to hear that it offered the comfort and quality you were looking for, and we appreciate your recommendation. Your satisfaction is very important to us, and we are pleased to have met your expectations in terms of quality and affordability. If you have any other questions or concerns, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com.