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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.5 out of 5 stars
stars
1,952 ratings754 reviews
  1. 5 stars75% (1,465)
  2. 4 stars14% (281)
  3. 3 stars5% (88)
  4. 2 stars2% (46)
  5. 1 star4% (72)

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Showing 731-740 of 754 reviews
Aug 13, 2025
Jay
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fine

Bargan

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re glad to hear that you are happy with your chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Nov 10, 2024
Shirl
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

It’s comfortable

It’s a good purchase

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Feb 12, 2024
Eric
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome buy!

Great chair and value.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for this 5 star review, Eric!! We are so happy to hear that you love your Serta Office Chair. We appreciate your purchase and are here if you need assistance. Our customer service representatives can be reached by email at service@trueinnovations.com or by phone at 800-379-9773.

Jun 30, 2024
Sparky
1 out of 5 stars
1 out of 5 stars review

Comfortable and Versatile

I had a chair like this for a very long time. It worked well and was very comfortable. Even my cat loved it! Swivel was smooth and the adjustments worked easily so I could fit it to my height. I'm rather heavy, but it's more muscle. The one feature I don't like are the arm rests. I prefer the type that move upward out of the way for easier fit beneath my desk.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Apr 2, 2024
Shanin
2 out of 5 stars
2 out of 5 stars review

Good at the beginning but doesn't last

Chair was comfortable at beginning but arm pads crack a few months in.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for reaching out in regard to your Serta Mid-Back Office Chair. We are sorry to hear that your arm rests aren't holding up as expected. Please contact our customer service team at 800-379-9773 or email us at service@trueinnovations.com so that we can place an order for replacements to be sent to you. We look forward to getting your chair in great condition.

Oct 21, 2023
Charlie
5 out of 5 stars
5 out of 5 stars review

great price and comfort

easy to assemble, and so comfortable. great chair for the work day

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

We greatly appreciate your positive feedback regarding Serta's Mid-Back office chair, Charlie. It's wonderful to hear that the chair has met your expectations. We take pride in providing our customers with top-quality products and are delighted to have been able to contribute to your comfort as you work! Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair. Thank you for being a valued customer.

Jun 9, 2025
shiju
3 out of 5 stars
3 out of 5 stars review

Comfy .not durable

Comfortable chair but it will falke after a year

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are sorry to hear about the condition of your chair and would like a chance to help. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Sep 28, 2024
Not a shoplifter
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Are all of your customers thieves?

Chair was good. Having to wait in line to exit so my receipt was checked was not.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Apr 26, 2024
KaylaV
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice Chair!

Well built chair. Easy to put together.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

We greatly appreciate your positive feedback regarding our office chair. It's wonderful to hear that the chair has met your expectations. We take pride in providing our customers with top-quality products and are delighted that you are happy with it. Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Oct 14, 2024
Trisha
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Steal of a deal

Great comfy chair for the price

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for sharing your feedback! We're glad to hear you’re enjoying the comfort and value of your chair. If you ever need assistance or have questions, our customer service team is here to help at 800-379-9773 or service@trueinnovations.com.