Thank you for sharing your feedback regarding our office chair. We apologize for any issues you may have experienced. We are committed to providing excellent customer service and would be happy to assist you further. Please do not hesitate to contact us at 800-379-9773 to discuss any concerns you may have and explore potential solutions. We appreciate your feedback and look forward to serving you better in the future.

Thank you for taking the time to share your positive experience with the Serta Mid-Back Office Chair! We are thrilled to hear that it offered the comfort and quality you were looking for, and we appreciate your recommendation. Your satisfaction is very important to us, and we are pleased to have met your expectations in terms of quality and affordability. If you have any other questions or concerns, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com.