Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
Back to item details
4.6 out of 5 stars
stars
2,549 ratings1,008 reviews
  1. 5 stars75% (1,915)
  2. 4 stars16% (396)
  3. 3 stars4% (105)
  4. 2 stars2% (52)
  5. 1 star3% (81)

Member photos

  • +52 images
Sort by |
Showing 571-580 of 1,008 reviews
May 4, 2026
Reviewer name: Patricia A
5 out of 5 stars
5 out of 5 stars review

Office Chair

Appears to be a great chair. Easy to assemble. Haven’t sat in it much since we just got it yesterday.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Mar 4, 2026
Reviewer name: Lisa L
5 out of 5 stars
5 out of 5 stars review

Great chair for a great value!

For the cost of the chair, this was a great value. Very comfortable and looks good. Assembly was not difficult.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Mar 20, 2026
Reviewer name: David P
5 out of 5 stars
5 out of 5 stars review

Comfy

Very comfortable especially the cushioned armrests. Great for those who spend lots of time studying the market.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Apr 14, 2026
Reviewer name: Jordan S
4 out of 5 stars
4 out of 5 stars review

Pretty solid chair

Took me a min to get the back screwed on properly and adjust the tilt. Pretty comfortable sit just wish the front was a bit wider

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Apr 27, 2026
Reviewer name: Tim M
5 out of 5 stars
5 out of 5 stars review

Repeat customer

My 3rd one I’ve bought. Any time someone needs a new chair, this is the go to. Price is right, and very comfortable

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
May 16, 2026
Reviewer name: Lisa M
5 out of 5 stars
5 out of 5 stars review

Very Fine Product

Excellent support, very comfortable. Why pay for an unknown when Serta offers this chair at a reasonable price?

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Sep 26, 2024
Reviewer name: Linda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome Chair

Perfect chair for my husband. He is a tall man and 230 lbs. He said that is the most comfortable chair he has had in years.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that it has met your expectations in terms of comfort and quality. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair.

Sep 1, 2024
Reviewer name: Tina
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Office Chair

We bought this chair for my husbands work from home days. He said the chair is comfortable. His knock is that the back can’t be adjusted.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for your feedback on the Office Chair. We appreciate your honesty about the pros and cons of the chair. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com if we can be of assistance in the future.

Apr 28, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Bolts labeled “H” do not fit underside of chair. Assembly becomes impossible without getting bigger bolts

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the bolt not fitting. We have a customer support team that can troubleshoot and assist with this issue. Please do not hesitate to reach out for further support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Sep 19, 2024
Reviewer name: Office worker
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfy on the backside

This chair has nice padding and good lumbar support. You can get a days worth of office work done if you want.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.