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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.6 out of 5 stars
stars
2,549 ratings1,008 reviews
  1. 5 stars75% (1,915)
  2. 4 stars16% (396)
  3. 3 stars4% (105)
  4. 2 stars2% (52)
  5. 1 star3% (81)

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Showing 371-380 of 1,008 reviews
Apr 17, 2026
Reviewer name: Terese F
4 out of 5 stars
4 out of 5 stars review

Very comfortable!

A quality comfortable chair for a great price! Only problem is that it doesn’t go low enough. I’m 5”5 and my feet barely touch the floor on the lowest setting. Would not be good for anyone shorter.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
May 21, 2026
Reviewer name: Benjamin B
5 out of 5 stars
5 out of 5 stars review

Comfy Office Chair

I was looking for a decent office chair, nothing too expensive, for my new office space, and this chair exceeded expectations in price and comfort. Bravo!

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Mar 7, 2026
Reviewer name: kilopapa101
1 out of 5 stars
1 out of 5 stars review

Pain and suffering

The most uncomfortable office chair I think I have ever sat in. It causes actual pain. It’s somewhat of a torture device. Save your money for something else.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the discomfort you are experiencing. We are very sorry to hear that and believe it would be helpful to understand what exactly was causing these issues so we can improve. If you ever wanted to reach out for further support, we might be able to assist. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

May 8, 2026
Reviewer name: Destiny R
5 out of 5 stars
5 out of 5 stars review

I love it

This chair is super comfortable! I work at home and spend a lot of time sitting in front of a computer - this chair has helped so much. I highly recommend.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Apr 20, 2026
Reviewer name: Anthony L
5 out of 5 stars
5 out of 5 stars review

Relief

I had an older chair that the the pneumatic pump was gone. So primarily. at 6 foot, 5 feet tall, I was sitting with my knees in my chest. This new chair is great

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Mar 29, 2026
Reviewer name: Favio V
5 out of 5 stars
5 out of 5 stars review

Great product for great price

This is our 2nd Serra office chair since my wife and I work from home. I had to buy this one because the first one we purchased started going down on its own. But that works out for my wife since she prefers the chair all the way down.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
May 10, 2026
Reviewer name: Susan H
5 out of 5 stars
5 out of 5 stars review

Support in all the right places.

I was on the fence about investing in a new office chair but I'm so glad I did! This chair is amazing. You don't know the support you are missing until you upgrade. Your body will thank you at the end of the day.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Nov 21, 2025
Reviewer name: fried003
5 out of 5 stars
5 out of 5 stars review

solid chair @ good value

This is a fine chair for the cost. It's comfortable and supportive. The up/down mechanism works fine to set your best seat height. And very important for me -- it was easy to assemble using only one tool which was included. Unless you need something fancy, this chair is sturdy %26 functional.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that the value and quality of your chair match what you were expecting. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Nov 21, 2025
Reviewer name: Jean
1 out of 5 stars
1 out of 5 stars review

The most uncomfortable Mid-Back office chair ever

I bought this chair with high hopes. Being made by Serta and a great sale price that is. It was ok for about a month, then not at all. After sitting and working for an hour, my Coccyx and lower back are screaming. I have to get up slowly and walk around my office to relieve the pain. I work 10-hour days and I lose time having to walk off the pain every hour. The short seat does not help either. It would be returned if I had the means and the way to do so. I am stuck with it.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the comfort of the seat cushion. We are sorry to hear that this chair was not a great fit for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Dec 7, 2025
Reviewer name: Christine
2 out of 5 stars
2 out of 5 stars review

Uncomfortable

I am returning this chair. The seat is too short and this is coming from someone that is short! I can only imagine how uncomfortable it would be for a taller person. It doesn't reach the back of my knees and my legs go numb. The seat back isn't very friendly either. My old chair is more comfortable that this one I have a tendency to lean forward on my chair and this chair seems to tilt with me. Maybe because the seat isn't long enough? IDK. I used it for all of twenty minutes and then brought my old chair back into the office. I gave it two stars because it did go together easily. Beyond that, it is uncomfortable in the seat and back areas of the chair. I also have a shoulder injury and I couldn't adjust the chair while I was sitting on it, the lever was to far back to comfortably reach. Of course, that is most likely due to my injury so you may not experience the same issue.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing your insights. If you need additional service on a chair we manufacture, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.