Thank you for sharing your experience. We are sorry to hear that your chair is having problems. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com so that we can determine the best replacement parts to get your chair in great condition.

Thank you for taking the time to give us your thoughts on your chair. We value your opinion and are reviewing your statements. We are sorry to hear that you feel this way. If you need additional service on the chair, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for taking the time to share your experience. We’re very sorry to hear about the stitching issue and the challenges you've faced with the warranty process. Our support team has reached out to you to help resolve this matter and ensure your concerns are addressed. Please don't hesitate to contact us directly at ServiceEscalations@trueinnovations.com so that we can further assist you and work toward a solution. We appreciate your patience and the opportunity to make this right.

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that it was a breeze for you to assemble and that the service was friendly and efficient. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for your feedback. Our customers’ comments and feedback are very important to us, as we are always looking to improve our products to better serve you. We are so pleased to hear that this is the best chair you have ever used from the design to the comfort of the cushions. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.