Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for

Serta Mid-Back Office Chair With Mesh Accents And Memory Foam

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4.4 out of 5 stars

stars1,101 ratings450 reviews

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Showing 101-110 of 450 reviews

Apr 15, 2026

Gary

1 out of 5 stars review

Comfortable if it holds up

I purchased two of these. In the store as well as the first few weeks they were good chairs. The first chair that I started having problems with was the one I gave to my daughter. At about 6 weeks after the purchase the seat just exploded. The leather started splitting, and within a couple days it was unusable. I returned the chair, and that one did the some thing. Her usage of this chair was four to five days a week up to 12 hours a day. The chair I purchased for myself just took longer because my usage was less. It started spliting and I made patches of the leather. Today is the day I will purchase a new chair, but not leather. The leather on these chairs is bonded leather. My suggestion is avoid any furniture from Serta with bonded leather.

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reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the materials. We are sorry to hear about the conditions of your chairs and are here to assist if you are interested. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Feb 6, 2024

Charm

5 out of 5 stars review

Verified Purchase

Best cushion for my bottom

It is very comfortable. My bottom not aching. I used to have to sit on pillows and my bottom still used to hurt cheeks were numb. I no longer have to sit on pillows nor does my bottom hurt because Serta cushion is just right for my bottom. Thank you, Serta for having the best cushion for me!

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the product. Please don't hesitate to contact us if you ever need assistance by calling us at 800-379-9773 or emailing service@trueinnovations.com.

Apr 17, 2024

RonJon

5 out of 5 stars review

Verified Purchase

Best chair I bought for the price point.

I love this chair, this is my second purchase because I loved my first that i needed another for my home office. The first one I bought was several years ago and it's still holding up and just as comfortable. Great price point as well, is recommend this chair to anyone looking for value and quality.

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reply from True Customer Service

Thank you, RonJon, for your positive review about the Serta Mid-Back Office Chair. We're thrilled to hear that you love the chair so much that you had to purchase a second one for your home office. It's great to know that the first one you bought several years ago is still holding up and just as comfortable. We appreciate your recommendation to anyone looking for value and quality. If you have any further questions or concerns, please do not hesitate to contact us at 800-379-9773 or service@trueinnovations.com.

Aug 18, 2025

Robert

4 out of 5 stars review

Verified Purchase

Great price….. Good quality!

Great price… Good quality.

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you enjoy the quality of your chair. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 2, 2025

jim

5 out of 5 stars review

Verified Purchase

My husband loved mine so much i had to get him his own!

Helpful?

reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and so pleased that this chair has been such a great fit for you that even your husband has to get one. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.