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Customer reviews for Serta Mid-Back Office Chair With Mesh Accents And Memory Foam for
Serta Mid-Back Office Chair With Mesh Accents And Memory Foam
4.6 out of 5 stars
stars
2,549 ratings1,008 reviews
  1. 5 stars75% (1,915)
  2. 4 stars16% (396)
  3. 3 stars4% (105)
  4. 2 stars2% (52)
  5. 1 star3% (81)

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Showing 101-110 of 1,008 reviews
Sep 12, 2026
Reviewer name: Bryan N
4 out of 5 stars
4 out of 5 stars review

Great for the price

I just finished putting this office chair together and assembly was a breeze - well machined parts, wrapped with care, and well written, easy to follow instructions. The chair itself feels comfortable sitting in it right now, although I suspect the seat may begin to feel a little hard after a full day’s work.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Sep 13, 2026
Reviewer name: Cheryl W
5 out of 5 stars
5 out of 5 stars review

Great Chair

Great office chair! It was easy to assemble, looks great, and is surprisingly comfortable. The supportive cushioning and adjustable features make it easy to find the right position. It feels sturdy, rolls smoothly, and provides excellent back support. I’m very happy with my purchase and would definitely recommend it.

Review from Living Style Group
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Feb 6, 2024
Reviewer name: Charm
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best cushion for my bottom

It is very comfortable. My bottom not aching. I used to have to sit on pillows and my bottom still used to hurt cheeks were numb. I no longer have to sit on pillows nor does my bottom hurt because Serta cushion is just right for my bottom. Thank you, Serta for having the best cushion for me!

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the product. Please don't hesitate to contact us if you ever need assistance by calling us at 800-379-9773 or emailing service@trueinnovations.com.

Aug 25, 2026
Reviewer name: Jeff C
3 out of 5 stars
3 out of 5 stars review

Decent Chair

Good quality for the price. Easy to put together with good instructions. First try sitting in it - Padding and material is comfortable, however, it leans slightly forward giving me the feeling that I’m gonna slide off. I may be battling having to constantly adjust myself. It feels like neutral position should be another 10 degrees back so I am not a huge fan of that part. If it weren’t for that, I’d have given it 4 stars.

Review from Living Style Group
Helpful?2VORESHV2JMC13599671235
Sep 9, 2026
Reviewer name: Alayne G
5 out of 5 stars
5 out of 5 stars review

Comfortable Serra Office Chair

I don’t Rea have an office but I do have a desktop computer and this chair is very comfortable. It makes working at the computer more bearable. The only fault would be that it could have a taller back so when tilting back a person can rest their head.

Review from Living Style Group
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Aug 27, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

SEAT IS HARD AS A BRICK

I have no idea why there are so many excellent reviews for this chair. It is VERY FIRM and extremely uncomfortable. I am sitting on a cushion that I bought to help with the situation and it is not helping at all. I am so mad at myself for trusting this chair and throwing out my old one. I want my old chair back. Sitting in this thing all day to work is unbearable.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the comfort of the seat cushion. This is something that our customer service team can assist with. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Apr 17, 2024
Reviewer name: RonJon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best chair I bought for the price point.

I love this chair, this is my second purchase because I loved my first that i needed another for my home office. The first one I bought was several years ago and it's still holding up and just as comfortable. Great price point as well, is recommend this chair to anyone looking for value and quality.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you, RonJon, for your positive review about the Serta Mid-Back Office Chair. We're thrilled to hear that you love the chair so much that you had to purchase a second one for your home office. It's great to know that the first one you bought several years ago is still holding up and just as comfortable. We appreciate your recommendation to anyone looking for value and quality. If you have any further questions or concerns, please do not hesitate to contact us at 800-379-9773 or service@trueinnovations.com.

Aug 29, 2026
Reviewer name: Luis G
3 out of 5 stars
3 out of 5 stars review

Easy build

Ill edit this in the future if possible. The build was easy and steaight forward with labeled parts, all separated in the plastic. I just built it so I dont know how itll last or how vomfy it is. But it looks good. I wish it had more tilt but its not bad.

Review from Living Style Group
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Jan 29, 2025
Reviewer name: Scott KY
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Decent chair for the price.

I wanted an inexpensive office chair and this chair fits that. It's not the most comfortable chair but it'll do. It looks nice enough. Sam's offers other more comfortable chairs that look better BUT the finish on those chairs eventually start flaking off. If this one starts flaking at some point, at least I didn't spend a lot. I've thrown away many office chairs. Buying a real leather office chair is very expensive these days. I paid $79 plus tax.

Helpful?2VORESHV2JMC13599671235
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are here to help support you with your purchase. Please do no hesitate to contact us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Aug 29, 2026
Reviewer name: Joann C
4 out of 5 stars
4 out of 5 stars review

JFchair

All instruments were clear and concise with the exception of the tilt function. I can’t figure out how you can lock the chair in a tilt position. I have pulled the handle out as instructed but it does not lock in a tilt position. Overall the product is satisfactory for its price.

Review from Living Style Group
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