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Customer reviews for SentrySafe SFW123TTC Fireproof and Waterproof Safe with Touch Screen, 1.23 Cubic Feet for
SentrySafe SFW123TTC Fireproof and Waterproof Safe with Touch Screen, 1.23 Cubic Feet
4.1 out of 5 stars
stars
304 ratings242 reviews
  1. 5 stars60% (181)
  2. 4 stars19% (59)
  3. 3 stars6% (18)
  4. 2 stars3% (9)
  5. 1 star12% (37)

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Showing 71-80 of 242 reviews
May 26, 2017
tmh411
2 out of 5 stars review

Electronics Opening Only, No Backup Key.

I have had this safe for about a month now. I want to like the safe. It is heavy, and it has an alarm that will sound if the safe is moved, or if the wrong codes are entered too many times. It also has an interior light. But, I don't like that there is no way to get into the safe if the electronic touch keypad does not work. Also, the keypad takes quite a bit of pressure to make it light up. Sometimes I have to touch it several times to make it light up. I keep a pistol in the safe, which I want to be able to reach quickly if I need it. Having to touch the keypad more than once takes time. The keypad is plastic, and will easily melt if near the heat of a fire. Thus making entry into the safe impossible without smashing it open. I don't know why Sentry Safe did not offer the key option with this safe. They do in the larger model of this safe. Also the safe has only a one year warranty. The First Alert 1.3 cu. safe has a five year warranty. I will be returning this safe for the First Alert, which does have the key backup. tmh411.

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May 31, 2015
Bandits
5 out of 5 stars review

Better then I even thought

This item had more features then I could ask for at a price that's great. A light even comes on when you open the door. I thought I would have to bolt it to the floor but it has an alarm that will go off for up to 99 mins!! So if the code is put in wrong or someone try's to lift even one side of it. It yells for 99 mins I can't see anyone trying to carry this big huge safe from my house with that racked going on or driving away with it. Ppl in other cars can hear it! Very pleased!!

Helpful?1X1F010JCKNQ13599613626
Jul 4, 2019
Joe
1 out of 5 stars review

No Support Whatsoever when needed - Broke into it

Nice looking safe, but that's about it.I could not open the safe and then tried the 9 Volt battery slot and still would not open. I had a lot of money in there which I needed. I looked online and saw how many people complained about the same issue (wish I did that before I bought it). Anyway, i was able to saw through the hinge the hinge and then I took a crowbar to take off the front panel and the saw-zaw went through that thing like butter. Took me just about 5 minutes to get that door off. What concerns me more is I emailed Sentry and they have not even had the courtesy of replying to the email. I then emailed Sams Club, which they promise a 24 hour response, which they have not done either. Kind of sad. I would not buy another Sentry product at this point and am having a hard time wondering why Sams would not reply to my email that did not go into any detail.

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Mar 16, 2021
Doug
5 out of 5 stars review

Verified Purchase

really safe

got it really fast. just what i wonted

Helpful?1X1F010JCKNQ13599613626
Oct 15, 2021
wineman
5 out of 5 stars review

Verified Purchase

Nice personal safe

Great size for small items and paperwork

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Dec 28, 2022
Richie
5 out of 5 stars review

Verified Purchase

Excellent service

Gift recipient exchanged for larger model with keypad. Sentry was very easy to work with

Helpful?1X1F010JCKNQ13599613626
reply from SentrySafeProductExpert

Thank you for your feedback. We appreciate your business. Sentry Safe Customer Service

Dec 29, 2020
Proud Owner
5 out of 5 stars review

Verified Purchase

Shopping for a safe? No need to look any further!

Highly recommend this safe because of all the safety features on it!

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Oct 18, 2019
Jimbo 55
5 out of 5 stars review

Verified Purchase

So far, so good

It fits our needs and is working fine. I just hope we never have a problem with the battery operated/digital readout combination.

Review from sentrysafe.com
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Nov 24, 2020
kb915
5 out of 5 stars review

Verified Purchase

Perfect size and strength.

Just the right size for a table top or shelf safe. Simple to operate and like it has a battery backup. Great for documents keys, pistols, etc...

Review from sentrysafe.com
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Mar 7, 2023
Wright City School
1 out of 5 stars review

Verified Purchase

Dissatisfied

The 3 on the pad doesn’t work money is locked in it and I can’t get it out ! Called the company number and listened to elevator music forever

Review from sentrysafe.com
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reply from CS

We are very sorry about the hold time you've experienced. We would like to opportunity to go over some possible trouble shooting tips with you. If you do not want to call back, you can also use the "contact us" form found at www.sentrysafe.com. We can get in touch with you via a call back if you supply your phone number there. Sentry Safe Customer Service