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Customer reviews for SentrySafe SFW123TTC Fireproof and Waterproof Safe with Touch Screen, 1.23 Cubic Feet for
SentrySafe SFW123TTC Fireproof and Waterproof Safe with Touch Screen, 1.23 Cubic Feet
4.1 out of 5 stars
stars
304 ratings242 reviews
  1. 5 stars60% (181)
  2. 4 stars19% (59)
  3. 3 stars6% (18)
  4. 2 stars3% (9)
  5. 1 star12% (37)

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Showing 111-120 of 242 reviews
Jun 22, 2018
Reviewer name: Joeml
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great fire safe. Security?

Excellent size. Instructions or but do not mention 9 volt battery connector. Assume it is a recovery if safe batteries are low.

Review from sentrysafe.com
Helpful?1X1F010JCKNQ13599613626
Mar 14, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A Little More Peace of Mind

Helps to quell anxiety and gives you a little more peace of mind, aside from computer hackers of course.

Review from sentrysafe.com
Helpful?1X1F010JCKNQ13599613626
Jun 9, 2019
Reviewer name: Cloud Chaser
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Strong and safe for my Funeral arrangements!

Not pleased when I got it home and I couldn't use it for firearms, but I love it for my personal papers!

Review from sentrysafe.com
Helpful?1X1F010JCKNQ13599613626
reply from Customer Service

SentrySafe stands behind the quality and workmanship of our products with a manufacturing warranty, after-fire replacement program (Fire-resistant safes), and a superior US based customer service team. For questions about our products, please contact us at 1-800-828-1438.

Mar 1, 2021
Reviewer name: Srini
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Looks good

Was looking for something mid size which has space and also is not that bulky. As of now I like it.

Review from sentrysafe.com
Helpful?1X1F010JCKNQ13599613626
Jun 28, 2023
Reviewer name: Dragejoe
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just what I needed

Great small safe. Don’t need a safe deposit box at the bank anymore. Plenty of room for personal things.

Review from sentrysafe.com
Helpful?1X1F010JCKNQ13599613626
Nov 2, 2022
Reviewer name: Andy Ant G
5 out of 5 stars
5 out of 5 stars review

works as expected

necessary a few fingers first touch keypad and it works well. At the first I was afraid that key pad doesn't work but little later found out that it works well after this little trick!!!!!!!!!

Helpful?1X1F010JCKNQ13599613626
Feb 20, 2018
Reviewer name: mill
1 out of 5 stars
1 out of 5 stars review

there is no bolt down kit, as advertised ...

had to purchase first to be able to check if the kit is there, Sams policy does not allow open box to see the product prior purchase. Got me suspicious already from display model that had no any available way to bolt anywhere.Just pick it up and walk away. ..

Helpful?1X1F010JCKNQ13599613626
reply from SentrySafeProductExpert

We appreciate your feedback and apologize for your inconvenient experience with this product. This safe includes bolt down hardware but there are no pre-drilled holes. The holes need to be drilled before installation. If you did not get a bolt down hardware kit, please contact Customer Support at 1-800-828-1438 so we can help you obtain one. Thank you.

Jan 20, 2019
Reviewer name: casualellen
1 out of 5 stars
1 out of 5 stars review

If I could rate it a 0, I would

This safe is terrible. I’ve had it for barely a year. But only recently set everything up. I got really excited to have a new safe. I made sure to check the code multiple times before putting anything into it and it worked every time. Two days later, I go to add some things to the safe. And the keypad didn’t work with fresh batteries or using the back up 9 volt method. Then the green proceed light came on and it’s been almost a week and a half. I can’t access anything in the safe and it’s extremely frustrating. Don’t buy this safe.

Review from sentrysafe.com
Helpful?1X1F010JCKNQ13599613626
reply from Customer Service

We always recommend that the safes be checked when initially purchased to make sure there are no manufactures defects. All of our safes come with a one year manufactures warranty but our customer service line has a trouble shooting department that can assist with opening or any issues the safe may be having. 1-800-428-7678. We are sorry for any inconvenience this may have caused.

Sep 22, 2021
Reviewer name: Milav
1 out of 5 stars
1 out of 5 stars review

Do not buy!!

Don't buy it. My trouble started when the batteries went dead. The main batteries are inside and I was able to replace them. After that I received a red indicator ERROR light that blinks 5 times. The paperwork from Sentry troubleshooting document is saying 'Keypad communication error". I called customer support and tried all of the trouble shooting items they recommended which didn't work. When I inquired about new Keypad the IT person told me they don't make them. Realty!? Then I asked what my option is now and she told me DRILL IT. So now I have all of my important papers in a device and I cant get to it. Also have to mention that the safe is about 3 years old.

Review from sentrysafe.com
Helpful?1X1F010JCKNQ13599613626
reply from CS

We are sorry for the experience with your safe and thank you for your feedback. I will pass it along to our quality team. Sentry Safe Customer Service

Dec 6, 2019
Reviewer name: GaryGarland
1 out of 5 stars
1 out of 5 stars review

Don't do it!

Don't buy it. If the batteries go dead, and they will, and trying the auxiliary battery doesn't work you are stuck with a giant paper weight. The main batteries are inside and since they are powering the electronics they are not going to last very long. There is no warning that they are dying, and guess what happens to most batteries after they die and are not removed...they corrode. I called customer support and tried all of the trouble shooting items they recommended which didn't work. So now we have all of our important papers in a device that is designed to prevent anyone who doesn't know the combination from opening it and even the ones who know the combination can't open it because the electronics don't work.

Review from sentrysafe.com
Helpful?1X1F010JCKNQ13599613626
reply from Tech Support

We appreciate your feedback and apologize for your inconvenient experience with this product. We at SentrySafe strive to always produce high quality products. However, we recognize that problems may occasionally occur requiring further assistance. To further assist you, please contact our Customer Support at 1-800-828-1438. Thank you.