[This review was collected as part of a promotion.] I bought this refrigerator 2 years ago and it's still going strong!! Will update as time goes on. I love the crushed ice feature. It is especially good for my stiff person syndrome diagnosis when I get overheated, dizzy, and extremely fatigued. It is the perfect cool down.

[This review was collected as part of a promotion.] I bought the refrigerator 2 months ago, and came damage it from inside. Came with a lot small holes.. When I tried to exchanged Samsung r. told me; I should returned between the 14 days period. I was not aware of that't. After that, I contacted the warranty that I bought it, from them, and they told me they cannot help me, only after 1 year of purchase. So at the ended ending with a damage appliance.

[This review was collected as part of a promotion.] I knew immediately that this side by side was an excellent choice for our household. My last two refrigerators were French doors with the freezer on the bottom - no more rummaging to find something in the freezer. I can also see everything in refrigerator and it is much easier to organize. Another great thing about this refrigerator is no handles.

[This review was collected as part of a promotion.] Brilliant design, Samsung! We love this gorgeous, side-by-side. The stainless black is beautiful & easy to clean outside and in! The interior design optimizes the usage of space & function for easy access and specialized storage to maintain freshness. The exterior water/ice was a cinch to plumb in, quickly makes & refills (TONS of) ice while keeping hydration at our fingertips! Simple installation is a major bonus! The adjustable shelving & bins accommodate special events where we have varying sized items. The removable bins make keeping the interior tidy as well as clean an absolute breeze. One thing that was a pleasant surprise is how lightweight the doors feel to open/close. Odd, I know, but it's wonderful to not yank on a heavy door! Since we eat LOADS of fresh veggies, our favorite thing is the humidity controlled bins that keep vegetable and fruit at the optimal humidity and temperature to stay fresh longer. And the LED lighting... so easy on the eyes but bright and well placed so everything is easy to find! Overall, we are so pleased with our new Samsung Refrigerator! It provides simple, beautiful joy!

we have had this otherwise impressive fridge since december 2020. the fridge is very spacious. we regularly keep the fridge stocked with beverages, meats & veggies, and more. where there is a total letdown is the ice maker. it makes ice but the shoot that the ice is supposed to be dispensed through froze over with this huge iceberg. i have been thawing it out. i wanted to share the situation here. let's see what the results are. samsung, please make it right!

samsung has been unresponsive and refuses to provide help or a refund. the "10-year warranty" isn't worth the ink or sticker it's printed on. no help from samsung will ever come, since they already have our money. terrible product, even worse service! if you decide to roll the dice, just know that no one from samsung cares about you or your warranty! it's all a lie.

this review is about the purchase experience only. i ordered this online and the initial delivery date was supposed to be 2 weeks. a day before my scheduled delivery, they email me and tell me my date has been pushed back another 3 weeks. i've already requested off and can't recover the day. contacted customer service and they won't guarantee that my date will change again. never a manager available when i ask. every time i contact chat services it's a different reason why i can't get a manager (one rep maryelis told me all the supervisors are in a meeting with the managers and she can't get one for me) supposedly they'll call me back in 24-48 hours. avoid ordering online at all cost. this will be my last time.

while we receive this refrigerate on time as listed after using it for two week i have two feedback. #1 - no butter tray compartment. no big deal but we use one for 20 years and now we miss that feature #2 the biggest issue is the water dispenser is not center or close to the lever. so you almost always need two hands to dispense water. should be position further back so you press the level while holding the cup/glass bottle with one hand.

[This review was collected as part of a promotion.] This refrigerator is by far the nicest appliance I have ever owned. It has instantly taken my kitchen from just okay to WOW. The black stainless finish with the fingerprint resistant feature makes it a showstopper! I am in love with the in-door water dispenser. It tastes great and is super cold! My entire family suddenly has increased their water intake. The ice maker is a particular favorite of mine, this is the first fridge that I’ve owned that has one. I love that I can choose cubed or crushed with the press of a button. Onto the refrigerator itself, there are so many shelves! The door holds gallons of milk and all the condiments you could ever need. The one feature I feel is missing here though is a lunchmeat drawer. It is something I’m used to and feel would improve the functionality of this appliance. The drawers it does come with though are large and spacious. The vegetable drawer holds an entire bunch of celery without bending it. The fruit drawer is extra deep too. The freezer is just as large, keeps everything super cold and is easy to find what I’m looking for. Overall excellent appliance.

modern design. plenty of cooling space with various shelves, drawers and bins. filtered water with cubed and crushed ice works fine. i like that there are no handles on the doors...gives it a sleek look. digital temperature control. fingerprint resistant stainless steel.