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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator
4.4 out of 5 stars
stars
1,281 ratings1,220 reviews
  1. 5 stars68% (872)
  2. 4 stars17% (217)
  3. 3 stars5% (65)
  4. 2 stars2% (28)
  5. 1 star8% (99)

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Showing 511-520 of 1,220 reviews
Apr 24, 2021
Gman
1 out of 5 stars
1 out of 5 stars review

Don't buy if you want an ice maker

I've had mine for 3 years, after 2 years the ice maker started to freeze up, sure you can do the deforost mode, worked twice for me, then it started taking longer and longer to start making ice again, like 3 weeks the time before last I deforosted, this time still no ice it's been 6 weeks, good thing I have a garage refrigerator that always makes ice.

Helpful?529UR1RZ6Q1213599613455
reply from Supplier Response

Hello Gman! We appreciate you taking the time to leave your feedback I understand that your ice maker is not making ice as it should. I have provided a link to help rectify your concern.<br />(https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-not-making-any-ice)<br />If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:<br />1. Facebook Messenger: http://m.me/samsungsupport <br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513<br />Please use the following ticket number for your reference: 1143244254<br />Thank you for choosing Samsung. ^Nic

Mar 31, 2026
Anonymous
5 out of 5 stars
5 out of 5 stars review

Out with the Old.... In with the NEW!

[This review was collected as part of a promotion.] I was on the hunt for a new fridge after my 14 yr old Samsung finally cooled it's last gallon of milk. I loved that fridge -RIP- Decided on this model after spending an hour at the store looking through the various models. I had a limited budget. Based on the old fridge, I knew the size i needed to handle myself and 2 teenage boys. This model hit all the marks without all of the gizmos we didnt need. So far we're happy with our new milk holder!

Review from Samsung US
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Mar 14, 2026
FridgeLover123
5 out of 5 stars
5 out of 5 stars review

Bigger than it looks!

[This review was collected as part of a promotion.] I really like how this cooler looks aesthetically. It has good capacity, especially in the freezer section - which is efficiently designed. The cooling works well and the design is overall ergonomic.

Review from Samsung US
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Mar 11, 2026
Ramses_flash
5 out of 5 stars
5 out of 5 stars review

Spacious, clean, and highly recommended!

[This review was collected as part of a promotion.] I am really loving this refrigerator so far! It has way more space inside than I originally expected. I strongly prefer this side-by-side layout over the models with the freezer on the bottom; it makes organizing and finding everything so much easier. Another huge plus is the finish—it doesn't show fingerprints at all, unlike other stainless steel fridges I've seen. Excellent purchase!

Review from Samsung US
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Mar 30, 2026
SmittyJay
5 out of 5 stars
5 out of 5 stars review

Great Festures

[This review was collected as part of a promotion.] The refrigerator allows for more space to accommodate additional items to store. The control panel is visible inside that allows quick activation of features to properly operate the temperatures for freezer and frig. The cooling system and freezer are functioning at a high level of expectation. The frig operates noiseless and smoothly. It has a good look in the kitchen that complements the other appliances. Great buy. Highly recommended.

Review from Samsung US
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Mar 28, 2026
SWEETsommerTYME
5 out of 5 stars
5 out of 5 stars review

Another Remarkable Samsung Product!

[This review was collected as part of a promotion.] We have a busy household and it can get pretty chaotic at times. I was worried that I may not find a refrigerator that could keep up with us. My new Samsung refrigerator has exceeded my expectations. The door alarm alone has saved my power and grocery bills too many times to count. Not once has my ice cream not been the perfect consistency, now that's magic because of our revolving doors! Easy to maintain, it tells me when to change out our water filter. I couldn't be more pleased with my refrigerator, yet another exceptional product made by Samsung!

Review from Samsung US
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May 23, 2021
BigAl
3 out of 5 stars
3 out of 5 stars review

good and bad

I bought this fridge about six months ago. So far, it has run quietly and kept temperature fairly well, and it is quite roomy. On the other hand, there are a couple of things I do not like about it. #1. The icemaker: I thought having the icemaker in the door would be a big benefit by giving me more room in the freezer. It did that, but it makes ice so slowly, like 3 hour per cycle, and the ice storage is too small. It can't even keep up with two people, my wife and myself. In addition, the ice often gets caught in the dispenser chute and it makes a big mess when you have to take the storage bin out to clear the chute. #2. No matter how much I adjust the legs, the doors do not close properly.

Helpful?529UR1RZ6Q1213599613455
reply from Supplier Response

Hello BigAl! Thank you for taking the time to leave your feedback. I understand that it must be frustrating when your ice maker is making ice slow and the doors to your unit are not closing properly. Below I have provided a link to help rectify your concerns.<br /> Icemaker concerns: (http://www.samsung.com/us/support/troubleshooting/TSG01001012/)<br />Door concerns: Here is some helpful information regarding the door not closing properly.<br />ㆍThere&#39;s too much weight in the door.<br /><br />ㆍThe fridge isn&#39;t level. If the front of the refrigerator is tilted forward, the doors won&#39;t stay closed.<br /><br />ㆍThe refrigerator door hinge is loose and therefore causing the door to not close or shut properly.<br /><br />ㆍCheck whether the door seal is blocked by debris which prevent the door from closing. To clean the door seal, use a soft cloth with warm water.<br /><br />ㆍEnsure that all shelves and drawers are properly pushed inside<br /><br />ㆍCheck to make sure the door seal is in good condition with no tears or missing/brittle sections<br /><br />Thank you for choosing Samsung. ^Nic

Jun 19, 2021
Tracy
3 out of 5 stars
3 out of 5 stars review

Could be better

Very roomy and pretty . Ice maker is horrible. Never has been successful at crushed ice and cubed ice is constantly jammed. Also icemaker is severely slow ! Control panel has gone out 3 times and randomly comes back on . Water filter ran out pretty quickly and cost $50 Expected alot more out of samsung

Helpful?529UR1RZ6Q1213599613455
reply from Supplier Response

Hello Tracy! Thank you for taking the time out of your day to provide your feedback. I know it must be frustrating when your ice maker is not working as designed. I want to help by providing a link that will help address the ice maker concern you are experiencing.<br />(http://www.samsung.com/us/support/troubleshooting/TSG01001012/)<br /><br />If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:<br />1. Facebook Messenger: http://m.me/samsungsupport <br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513<br />Please use the following ticket number for your reference: 1143440631<br />Thank you for choosing Samsung. ^Nic

Jan 24, 2026
Queechie
5 out of 5 stars
5 out of 5 stars review

Happy homemaker

[This review was collected as part of a promotion.] So far I am more than happy with our pretty new refrigerator. I especially like the clear shelves, it helps a lot to see what is on a lower shelf. The ice cube container is great, its very easy to take it out to empty, and the ice making is very quiet . Lots of room in both the refrigerator and the freezer. I am a happy purchaser.

Review from Samsung US
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Mar 25, 2026
Geekmom
4 out of 5 stars
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I was very surprised on how spacious the freezer portion was it was a side by side. Also it's very slim And like that you could . Another great and probably unattended future was the texture on the front of the refrigerator we found out that we could write on it with a sharpie marker and it came off perfectly so we're grateful leaving little notes and writing things needed for shopping list.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455