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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator

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Showing 461-470 of 594 reviews
Jul 17, 2021
fitnessmom
1 out of 5 stars review

Issues after just one week!!!

freezer already frosts over. there is a crack in thr bottom of thr freezee and rhe bottom freezer drawer is coming apart. ice maker jams about 50 percent of the timw

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from Samsung Care

I can respect the concerns you have with your refrigerator. If I was in your position, I would want these issues resolved as soon as possible. The 1st thing is 1st, we would need to address this symptom with troubleshooting that should handle this concern. Just check out the link here: https://www.samsung.com/us/support/troubleshooting/TSG01109344/. To address your other concerns, we would need to collect some more information to assist you better. Just use the information below to contact us. Thank you for your review! ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143527651

Aug 27, 2020
Paradise
5 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] I bought last month, but it was delivered yesterday due to COVID-19. Good shape, save electricity, large enough to hold monthly food.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Sep 1, 2023
Suziq
5 out of 5 stars review

They all have a lot of goodies,

[This review was collected as part of a promotion.] We bought a Samsung refrigerator microwave dishwasher and a gas stove which we have yet to install, can’t wait for it to get installed. We love them.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Nov 27, 2024
crawdaddii
1 out of 5 stars review

Terrible Refrigerator

This has been the worst refrigerator I have ever purchased. It freezes everything in the back of the refrigerator. This leaves all salads wilted, eggs frozen, and yogurt unedible. All the side door plastic holders broke or cracked.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from Samsung Care

Hi there, We can feel your dissatisfaction with this fridge. We are here to help you. We recommend checking the resources below for steps to take when the items are freezing inside the fridge. Please click on the embedded words for more details. Items freezing in the fridge compartment: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Should you still need support with the side door plastic holder, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147760458), and it will help our team pull up your information. ^Rodel

Sep 3, 2020
Rescues Puppies
5 out of 5 stars review

Great value

[This review was collected as part of a promotion.] Love the black stainless steel. Fingerprints wipe off easily. Ice maker bin is too small. Keep running out of ice. Had to buy a bag of ice to compensate.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Jul 12, 2024
MikeG
5 out of 5 stars review

I love this refrigerator!

[This review was collected as part of a promotion.] 10x times better then the last refrigerator. Tons more room and the fit is perfect. Ice dispenser needs improvement though.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Aug 3, 2020
Anonymous
5 out of 5 stars review

Ice Maker/Finger Print Resistant

[This review was collected as part of a promotion.] I like being able to have either cubed or crushed ice. Plus it is easy to keep clean. Wipe it down when a dry cloth and finger prints come right off.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Feb 27, 2021
Lock11
4 out of 5 stars review

Really a great Fridge

we have had this fridge for 8 months. we sincerely love it. i rated it 4 stars because of the ice maker. it makes great ice and filter water, the storage bin is too small. i wish we could buy a bigger storage bin for the ice maker.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Oct 29, 2024
Lesv
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] Best fridge ever ! We bought fridge after buying a house that had a fridge that I hated, really happy with the purchase.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
Jun 18, 2024
Eschrec
1 out of 5 stars review

Poor design

3 days old the ice maker isn't full (not large capacity)and it won't dispensers ice . Non adjustable shelves that won't fit a gallon pitcher. It shows every finger print that touched it.

Review from Samsung US
Helpful?529UR1RZ6Q1213599613455
reply from Samsung Care

Hello, We understand the disappointment with how the refrigerator performs. Let us help. Here is a link for troubleshooting steps when the ice maker does not make enough ice. It also contains other links for no water dispensing at all, removing and replacing the water filter, leveling the refrigerator, increasing the cooling performance, error codes, and a video to watch from start to finish about fixing the ice maker. Ice maker is making some ice, but not enough: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough We have also provided another video link to watch until the end for maintaining the ice maker. How to maintain the ice maker in your Samsung refrigerator: https://www.youtube.com/watch?v=EsbHtpc1ak4 The link below contains the troubleshooting steps when ice does not dispense. The resources also includes a video you may watch from start to finish on what to check when there is no ice or not enough ice from the ice maker or dispenser. Ice does not dispense: https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense The link below will guide you about having an organized Samsung refrigerator. Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ You may also check page 42 of the user manual for more information about maintaining the exterior of the unit. https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147246778) to help our team pull up your information when you message us. Thank you. -Angelica